Waco, Inc.

Good 3.5 (6 reviews)

5450 Lewis Rd, Sandston, VA 23150
Commercial Roofing
Industrial Roofing
24/7 Emergency Repairs
Slate Roof
Green Roof

Website www.wacoinc.net

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Waco, Inc., located in Sandston, Virginia, we pride ourselves on our technical expertise and versatility in handling a wide range of projects. Our services include roof installation, roof vent installation, and roof leak repair, making us well-equipped to manage both residential and commercial needs. We understand the complexities involved in construction and renovation, which is why we approach each project with meticulous attention to detail and organization. Our team is committed to delivering durable, high-quality results that provide long-term value. We excel in coordinating complex projects from start to finish, ensuring that every aspect is executed with precision. Whether you are looking to enhance your property with a new roof or need repairs on existing structures, Waco, Inc. is dedicated to meeting your needs in Sandston and the surrounding regions.

What people say about “Waco, Inc.”?

Customer feedback for WACO is mixed, with several positive experiences highlighting the professionalism and reliability of their services, especially in asbestos abatement. Many users appreciate the helpfulness of the staff and the smooth completion of various projects. However, there are notable severe complaints regarding unprofessional driving behaviors by WACO employees, raising concerns about their conduct outside of work. This negative feedback suggests that while their service might be commendable, their public representation could be damaging to their overall reputation. Communication appears to be effective, as evidenced by positive reviews that mention timely responses and thorough follow-up.

What Users Like The Most

WACO was able to find the project and email to town manager information that should satisfy the bank, building inspector, and developer.
I can't think of a single time I wasn't satisfied; everyone I've worked with is friendly and helpful.
Dependable, professional and reliable.
They did a great job and are the only company I will use for asbestos-related issues.

What Users Like The Least

Very unprofessional; the passenger in a Waco Inc vehicle flipped off my daughter while driving.
Rather than showing patience to other drivers, the Waco employee could only degrade my daughter with non-verbal cursing.

Services: Roof Replacement Roof Inspection Roof Vent Installation Attic inspection Shed Roof Repair

Recommended Reviews

Overall Company Rating

Good 3.5

Out of 6 reviews

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BUCK Brockwell

Google review

Oct 25, 2023

WACO did an asbestos project for me back in August 2005 when it was being considered for a central office. The property has changed hands and is owned by a municipality that i serve as property chairman. Developer is ready to close and WACO was able to find the project and email to town manager information the should satisfy the bank, building inspector, and developer. I believe it was Jesica that went through the files. Thank you WACO. Buck Brockwell

Peter “Pete” Fiedler

Google review

Oct 5, 2023

Daughter works there, went there to pick up something and all went smoothly. Lot was easy to get in and out of!

HopeSeeker5670

Google review

Jan 29, 2021

I'm just going on here to leave a review because of one the trucks recklessly driving. He was tailgating us and then sped past us to tailgate another car. Very unprofessional in my opinion. Truck license was Waco 178.

To reply to whoever messaged back, we passed the MMRBT heading towards Suffolk.

Ricky Edwards (Frog)

Google review

Jun 21, 2020

worked with waco off and on since 2016 and I can't think of a single time I wasn't satisfied. I love it everyone iv'e worked with is friendly and helpful.

Toby Newcomb

Google review

Jun 19, 2019

Dependable, professional and reliable. I have worked with Waco several times both personally and professionally and would recommend them to anyone in need of asbestos abatement. They did a great job and are the only company I will use for asbestos related issues.

Jesse Atwood

Google review

Jun 8, 2019

Very unprofessional. At 6 PM on June 7, 2019, the passenger in a Waco Inc vehicle, license plate WACO 37, flipped off my daughter while driving down the interstate. She’s a new driver, still with a permit, and the rather than showing patience to other drivers on the road, the best the Waco employee could muster is to degrade my daughter with non-verbal cursing.
If this is how they act on the road to people that irritate them, imagine the service you get if they don’t like you as a customer.

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