Logo of Valdez Family Roofing & Remodeling

Valdez Family Roofing & Remodeling

  • 536 Pell Ave, Rocky Mount, VA 24151
  • Commercial Roofing
  • Residential Roofing
  • Financing Available
  • Slate Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Valdez Family Roofing & Remodeling, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients in Rocky Mount, Virginia, and the surrounding areas. Our comprehensive range of services includes roof installation, inspection, vent installation, coating, waterproofing, and skylight installation. This breadth allows us to manage complex projects from start to finish, ensuring that every detail is meticulously handled. Our well-coordinated team is known for its organization and reliability, consistently delivering durable, high-quality results that provide long-term value.

Whether addressing urgent repairs or planning extensive renovations, we approach each project with a commitment to excellence. Our ability to navigate the intricacies of roofing and remodeling makes us a dependable choice for your next endeavor. We are dedicated to ensuring that every aspect of your project is executed thoroughly, reflecting our commitment to quality craftsmanship.

What people say about “Valdez Family Roofing & Remodeling”?

Customer reviews for Valdez Family Roofing & Remodeling are overwhelmingly positive, highlighting exceptional customer service, effective communication, and timely delivery of services. Many customers commend the team's professionalism and attentiveness throughout the roofing process, with project managers like Cameron and Malachi frequently keeping clients informed and ensuring quality work. Clients appreciate how the company handles insurance claims and provides thorough inspections, often going above and beyond to address any concerns. The crew's attention to detail and commitment to cleanliness during and after the job further enhance customer satisfaction. Overall, customers express gratitude for their experiences and recommend the company to others.

What Users Like The Most
  • The team worked quickly and professionally, keeping the area very clean.
  • Cameron helped us work with our insurance and made the process simple.
  • Malachi was excellent at promptly answering all our questions and was a pleasure to work with.
  • The crew was professional and finished the work in just a few days.
  • They took great care to protect our property and left everything clean, with no signs of work.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 4.7
Out of 53 reviews
5 stars
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Show first:
Emma Hale
Aug 4, 2025

I decided to go with this roofing company because I heard great things about them and they offered the specific brand of shingles I was looking for. Cameron, the sales rep, took the time to clearly explain all the roofing materials available and showed me different samples so I could pick the one I liked best. When installation day came, I was impressed that they set up protective screens in front of my windows to keep everything safe. Malachi, the supervisor, was up on the roof with the crew, making sure everything was done properly. After the job was finished, the team did a very thorough clean-up. My new roof looks fantastic!

tamara campos
Aug 1, 2025

Cameron and Malachi were fantastic. Our roofing project was a smaller job—installing chimney caps on two chimneys—but it was important to get it done quickly since the house was under contract. Even with the hot weather and frequent storms, they made sure the job stayed on schedule. I felt confident they would use the right materials and attachments for the chimneys, since they kept me updated on the parts being ordered and let me know if anything might need to be specially ordered. They also told me ahead of time that some extra mortar might be needed because of the age of one of the chimneys, and they included this in the original work order. When the work was finished, everything looked great, and they provided photos as promised so I could see the details of the roof and chimney work, which isn’t always easy from the ground. It was helpful to have those pictures to confirm the job was done right. Cameron kept in touch every day and always followed through on what was promised, which I really appreciated because not all roofers do that. There was great communication throughout, and Cameron even worked late to make sure the contract was signed so the work could start on time. Overall, I was very happy with the entire process and the way they handled the job. I don’t usually write reviews, but this experience was worth sharing.

K Zavala
Jul 29, 2025

We discovered a leak in the ceiling of our master bedroom that was getting worse quickly. We contacted Valdez Family Roofing & Remodeling and scheduled a roof inspection for the very next day. Malachi came out and provided a quote right away, which was much less than I expected. The materials were ordered promptly and the job was finished in less than two weeks. On installation day, the roofing crew worked quickly and professionally, keeping the area very clean and handling old roof materials with care. The new roof looks fantastic. Cameron, the project manager, checked in throughout the whole process and sent us photos to keep us updated. From the first call to arrange the inspection to the completion of the job, everyone was polite and professional. I highly recommend them to anyone who needs roof repair or replacement.

lois huffman
Jul 25, 2025

Cameron and his crew are absolutely amazing! He came to inspect my roof and was honest with me, unlike a lot of other roofers. He actually told me I didn't need a full roof replacement. I appreciated that so much that I had him come back to help with some repairs. They really care about their customers and stand by their word, no matter how big or small the job is. I'm truly grateful for their work! I'll definitely call them again for my gutters or any other roofing needs. Let them take care of you—they really bring peace of mind!

L Hardy
Jul 21, 2025

valdez family roofing & remodeling did an amazing job on our home. from the start, cameron helped us work with our insurance and made the whole process simple. he quickly took care of an emergency roof repair for us so things didn’t get worse while we waited for insurance approval. we had our roof and gutters replaced and some interior damage fixed. everything turned out fantastic. cameron made sure all the repairs were well coordinated and kept us updated throughout. the crew was professional and finished the work in just a few days. i’m very happy with our new roof and highly recommend this company.

Landon Mckee
Jul 18, 2025

we are so happy and impressed with valdez family roofing & remodeling. we called them to fix hail damage on our roof and gutters, which meant we needed all new materials. malachi got back to me quickly and the work started just a few days later. our 3500 sq. ft. roof was finished in a single day. they worked hard and didn't stop until everything was done. when they finished, my yard was even cleaner than before. malachi also gave great advice on color choices that matched my ideas for making our house look better. the quality of our new roof is excellent. really pleased with their punctuality, professionalism, and the value we received.

Martha Archer
May 30, 2025

Malachi from the roofing crew did a fantastic job on my commercial roof in Rocky Mount. After buying the building, I noticed there were issues with shingles coming off because part of the roof had no pitch. Malachi recommended taking off the shingles and using siding instead. He even covered the cost of the siding and didn’t charge me. He was always quick to answer my calls and made the whole process easy. I will definitely reach out to them again for any roofing or siding work!

jonah lindsey
May 28, 2025

I highly recommend these roofers. Their customer service and workmanship were excellent. I first met with project consultant Cameron, who gave a clear and helpful explanation of the roofing options. On installation day, Malachi, our site manager, guided us through each step and stayed available the whole time. The roofing crew worked hard and did a fantastic job. Malachi also came back the next day to install gutter guards. My experience with this team in Rocky Mount was better than I could have hoped for. The whole process was smooth and impressive.

Jeremy Long
Mar 20, 2025

we reached out for a roofing quote and received a prompt response. they provided us with an estimate for a new roof, skylights, and gutters. there was a slight delay with the skylights since one needed to be custom made, but we were informed right away about the new cost for the larger skylight and given alternative options. the communication was excellent, and we appreciated how responsive they were. when the crew arrived, they efficiently removed the old roof, took it away, made all necessary repairs, and installed the skylights that were ready to go. they worked quickly and did a fantastic job cleaning up afterwards, ensuring that no nails or debris were left behind. we were very impressed with their workmanship and attention to detail. we’re now looking forward to the gutter installation, and we’re confident that the contractors will deliver the same high-quality service! five stars for outstanding work!

C Salas
Mar 15, 2025

After purchasing a home, I discovered that the gutters needed some attention. Cameron from Valdez Family Roofing & Remodeling came by, climbed up to the roof, and conducted a thorough inspection of both the roof and gutters. He fixed my issue, which turned out to be quite simple, and provided me with tips on how to keep my gutters in good shape moving forward. I offered to pay him for his time, but he mentioned that inspections are complimentary. He was very professional and truly dedicated to ensuring customer satisfaction. I will definitely reach out for roof and gutter work in the future and will be recommending them to my neighbors.

Jayla Bowers
Mar 9, 2025

i needed to replace the roof on my garage, and i received a fantastic estimate from the team. i decided to go with them for the job. they were very professional and took care of restoring some rotted wood, plus they removed three layers of asphalt shingles from my old garage. the total cost was $3,310 for a 300 sq ft roof, which was much lower than the estimates i got from other companies. the quality of their work is excellent, and they even did a great job cleaning the interior of my garage. since my garage serves as a workshop filled with benches and shelves, i really appreciated how well they cleaned up afterward. i wholeheartedly recommend them for any roofing needs.

clifford ferguson
Mar 5, 2025

The roofer came out to inspect my roof thoroughly and then took the time to sit with me on the front porch to talk about my concerns and needs. He shared his extensive experience and his vision for my roof, which made me feel confident in his abilities. With a calm and friendly demeanor, he answered all my questions without hesitation. After I accepted the proposal, he provided detailed information on paper, including the color of a beautiful 40-year shingle and a special roofing underlay. Just three days later, the team arrived and completed the roofing for my house, garage, and patio in a single day. They removed the old shingles and replaced a damaged area with new plywood. They also installed drip edge, gutters, and downspouts. The crew was polite and worked efficiently. Whenever I had questions, they were quick to respond and resolve them. Once they finished, they cleaned up all the nails and debris, loading everything into a large trailer. They even repaired and repainted a leak in the house beautifully. They truly exceeded my expectations, and my neighbors were impressed as well. I would gladly call this roofing company again for any future roof replacements and highly recommend them for all your roofing needs! Their punctuality is refreshing, especially if you've ever waited hours or days for other contractors.

Christina Reilly
Mar 1, 2025

We are thrilled with our new roof! Malachi was excellent at promptly answering all our questions and was a pleasure to work with. He exhibited great professionalism and politeness. The two team members who cut the metal pieces were friendly and very knowledgeable. When they found that the second roll of metal was damaged, they quickly arranged for a replacement in perfect condition. The installation crew was present every day and consistently on time. They began our project as scheduled and finished earlier than expected. The crew was not only kind but also incredibly dedicated. It was clear they were experienced in roof installation!

everett vance
Feb 26, 2025

We would definitely give more than 5 stars if we could! The roofing team exceeded our expectations throughout the entire process. We had two skylights added to our screened porch and had an old attic fan taken out. The estimator, Cameron, did an outstanding job; the crew, including Malachi, Pedro, Fausto, and Carlos, were all very professional, friendly, and efficient. The office staff was also engaging and knowledgeable. When we needed some additional work done to frame the skylights, Cameron and Malachi were quick to assist. The highlight of the experience was Malachi, who dedicated an entire day to frame and finish the skylights beautifully. I was so impressed with the entire team that I even took the time to call and praise their work. If you need any roofing services, windows, doors, skylights, or more, look no further - this team is the best!

alondra guerrero
Feb 23, 2025

Malachi and his team are dedicated, detail-oriented perfectionists who are also kind and considerate. They take their work seriously and prioritize both the quality of their craftsmanship and the satisfaction of their clients. In addition to their excellent roofing services, they assisted me with my insurance company and advocated on my behalf, proving to be a true partner in restoring my home after wind storm damage. The quality of their work is exceptional; my roof and gutters are installed expertly with top-notch materials and craftsmanship. I wholeheartedly recommend Valdez Family Roofing & Remodeling to anyone in need of roofing services – their commitment to caring for your property is truly commendable.

Malik Grimes
Feb 20, 2025

We can't express how happy we are with Valdez Family Roofing & Remodeling. Working with Malachi while ordering supplies for our roofing project was a great experience. He was very knowledgeable about all the materials we needed and was incredibly patient and flexible as we made changes to our order. He even helped us with price matching to keep our costs down. We also appreciated the support and adaptability of the delivery team. They worked with us to reschedule the delivery last minute, which was very accommodating. Finally, the delivery driver was efficient and understanding, making sure everything was unloaded smoothly even in a tight space. Even though we are a bit far away, we will definitely choose them again for any future roofing needs and recommend them to anyone looking for roofing supplies! Great job!

Jayla Moreno
Feb 9, 2025

I highly recommend this roofing service. After a windstorm removed some shingles from my roof, I reached out to them. Malachi arrived the same day to provide an estimate and promptly scheduled the roof replacement since it was left vulnerable. While working on my roof, Malachi discovered an issue with the previous installation. He addressed the problem efficiently, preventing any potential damage. I appreciated how Malachi kept me updated on the progress by sending pictures during the work. I'm very thankful for him and his crew. They did an outstanding job on the new roof, worked diligently, and were extremely professional.

lucas walters
Feb 7, 2025

We recently had our new roof installed by Valdez Family Roofing & Remodeling! We collaborated with Malachi, who exceeded our expectations. He went above and beyond to find the Atlantic Blue shingles we desired. The work crew arrived promptly at 7 am and worked tirelessly until the job was complete. Malachi also moved a vent as we requested and even fixed a neighbor's loose trim piece while he was on site. They took great care to protect our property and left everything clean, with no nails or signs of work, just a beautiful new roof. The pricing was fantastic, and the company was very professional. We are extremely pleased! This has been our best experience with a contractor so far. it truly doesn't get any better than this.

G Carrillo
Feb 6, 2025

If you need a roofer for new roofing or siding for your home, you’ve found the right place. After our home experienced hail damage, we sought recommendations and were pointed toward a reliable roofing service. Malachi and Cameron stepped in to help us navigate the insurance claim process, discuss the pros and cons of different materials, and set up an installation timeline. We decided on Hardie board siding and class 4 shingles for our Rocky Mount home. The crew did a fantastic job, our house looks amazing, and we are thrilled with the final outcome.

sharon haney
Feb 2, 2025

We recently had our roof replaced after storm damage from hail. Cameron and his crew were quick and very professional. The cleanup was outstanding; I was away on a business trip during the work, and when I returned, the only sign of activity was the beautiful new roof. The area was spotless, with no damage to the lawn. Cameron also collaborated with my insurance company, which can be tricky, but he handled it well. While they were up there, they even took care of some tricky fascia repairs for me. We haven't encountered any issues with the work done. Everything was completed on time and within budget.

Jennifer Acevedo
Jan 27, 2025

Being an 83-year-old elder, finding extra cash for necessities, especially something as significant as a roof, can be tough. But, they cooperated with my insurance firm to ensure all the paperwork was handled correctly, and also 'made sure i didn't have to spend a dime from my own funds. i no longer have to deal with leaks and the roofing was installed swiftly. It looks fantastic and my home is now safe. i was extremely satisfied with the professionalism of Malachi and how quickly the roofers replaced my roof in Rocky Mount.

Marlin R
Jan 27, 2025

This roofing company MIGHT exist somewhere because they have some reviews from alleged customers; however, I live a 3 minute walk from this location and it is a building that has has a “FOR RENT” sign on it for at least 6 months, and part of the building has a chiropractor sign on it.

Additionally, when I wanted to get roofing estimates several months ago, I called this company’s phone number and the phone was answered by someone. This person, when I told them that I needed a roofing estimate quickly/unexpectedly forwarded my call to another person, and then the next person forwarded my call AGAIN to a roofing company by a completely different name.

Idk what this is, but it seems suspicious. Again, I live very close to this location and have never seen any roofing trucks or materials anywhere near here. The building might be vacant.

Autumn Perez
Jan 18, 2025

The roofing team really stepped up when I had an urgent roof issue that needed to be fixed immediately. Much to my amazement, they managed to install the new roof as I had asked. Cameron and Malachi were ready for the task, equipped with the necessary tools and knowledge, and they knew exactly how to proceed. They completed the work on the same day, right on schedule. These guys are diligent, no breaks, no messing around, just focused on their task. The roof was installed properly and it looks stunning! If you need any roofing services in Rocky Mount, reach out to this team first, in my view, they're the top choice.

grayson owens
Jan 16, 2025

My experience with Valdez Family Roofing & Remodeling was absolutely fantastic! Malachi dedicated plenty of time to get our insurance claim approved, and also guided us through the process of selecting the most suitable roofing materials and colors. The team was always on time and worked diligently until the job was done. Malachi and Cameron worked side by side with the rest of the crew, and they were frequently present on site. They took great care to protect our plants and the clean-up process was thorough, meeting all my expectations. They even swept the yard and driveway with a rolling magnet to ensure not a single nail was left behind. In the middle of the work, we experienced a half day of rain, but they took great measures to prevent any leaks. I highly recommend their services!

cody booker
Jan 4, 2025

I'm offering Malachi from Valdez Family Roofing & Remodeling a top-tier review, even though my new roof hasn't been fitted yet. The confidence he's instilled in me is already palpable. He took great care and attention, conducting a detailed assessment of my current roof. You'd think this is a given, but it's worth noting that another highly-rated roofer was in and out of my Rocky Mount home in less than five minutes today. Malachi took the initiative to address all my concerns, without me having to voice them, which really showcased the standard of work they stand by. Admittedly, I'm not swimming in wealth or with a hefty bank balance for a big job. However, he offered to split the job into smaller parts to make it financially feasible for me, without compromising on quality. Upon learning about the state of my inherited roof, I realized the necessity of getting the entire roof done. Malachi never pressured me into making a quick decision, rather he guided me through various options, particularly as my kitchen roof was leaking. He made it even more affordable by offering several speedy and hassle-free financing options. After a day of roofers inspecting my house, my faith is firmly placed in Malachi. Even my 13-year-old daughter, who was around listening all day, agreed that Malachi is the one. So here's a big thank you to him! I'll keep you all updated on how the job goes!

Alexa M
Jan 2, 2025

The process of assessing the damage, explaining their roofing services, arranging a meeting with my home insurance adjuster, scheduling, and installing the new shingles was handled very professionally by this roofing company. My past experiences getting a new roof have been stressful, but this time it was a breeze thanks to Cameron. Their service comes highly recommended. There were some minor leftovers found, but Cameron ensured that everything was cleaned up to my satisfaction. Thanks to this team from Rocky Mount, I'm very satisfied.

tracy simpson
Jan 1, 2025

A mutual friend suggested Valdez Family Roofing & Remodeling to me when I needed to replace my roof that was damaged by a hailstorm. The first time Cameron, one of the professionals from the team, came to inspect my roof, I immediately saw his honesty, reliability, and extensive roofing experience. This impression was solidified during the roof replacement process and the subsequent follow-up period. As someone who doesn't know much about roofs, Cameron guided me through every step, starting with the shingle selection. I'm extremely satisfied with the job they did on my roof replacement. If you're in Rocky Mount and need a new roof, I would definitely recommend this team.

S Moran
Dec 30, 2024

Working with these folks was an absolute pleasure. I reached out to several roofers in Rocky Mount but had little success in even getting anyone to turn up. That's when Malachi showed up, who was not just friendly but also very professional. Later, he came back with the boss, Cameron, and we discussed various options. Neither of them were pushy, making me feel like I had chosen the right team for the job. They did a spectacular job replacing my roof. To add to their merits, they found a hole in the siding that I wasn't even aware of and fixed it. They also returned to adjust my gutters, which were causing an ice dam, free of charge. Although this wasn't a problem they caused, they rectified it nonetheless. Should the need arise, I wouldn't hesitate to hire them again, and I'd recommend them to anyone in need of roofing services.

Kinsley Barton
Dec 20, 2024

The company provided a competitive estimate and my roof replacement with double layer shingle removal was finished in just a few days. I was amazed by Malachi's team who worked tirelessly, ensuring all leftovers and nails were picked up throughout the job. My warranty information was delivered quickly, and they also promptly managed the wind mitigation. The entire roofing project in Rocky Mount progressed without a hiccup and I'm extremely grateful. Simultaneously, my mother had to go to the emergency room, and I was unsure if I could manage any complications. However, there was no need for worry as my project manager, Cameron, had everything in hand from start to finish, maintaining regular communication regarding progress and updates. Everyone I interacted with from the company was friendly, professional, flexible, and highly organized.

damian montes
Dec 19, 2024

I would strongly suggest Valdez Family Roofing & Remodeling for all your roofing requirements. I've known the owner, Malachi, for a long time. His background in the construction industry, growing up around it, gives me immense confidence in his expertise in all areas of home building. Being a realtor in Rocky Mount, this company is my first choice for referring homeowners for fixes, roof replacements, and gutter installation. They are quick, offer competitive prices, and stand by the quality of their work. The feedback I've received has always been commendable.

S Hayes
Dec 10, 2024

I was thoroughly impressed with Cameron, Malachi and the entire team. They were incredibly responsive to my concerns and met my high standards and expectations. Even after the roofing job was done, I spotted a minor issue near the chimney. When I contacted Cameron about my concern, he came out to Rocky Mount on the same day and addressed the issue immediately - now that's what I call impressive! If you're in need of a dedicated, professional, and reliable roofing service - look no further. Cameron, Malachi, and their team will deliver!

Florence Mora
Nov 14, 2024

Valdez Family Roofing & Remodeling installed a new roof on my home over 17 years ago, replacing the original roof. Fast forward to a recent hailstorm that caused significant damage to the roof, necessitating another replacement. I got in touch with Valdez Family Roofing & Remodeling, and we scheduled a date for the installation of a new roof. After the successful installation of the new roof, Malachi, the manager, went up to inspect it. He found something we could hardly believe. The brand new shingles were defective, showing bubbles due to a manufacturing error. He took the time to thoroughly explain to us the implications of this defect, primarily that the roof's lifespan would be significantly reduced. Malachi immediately reached out to the manufacturer, detailing the issue and organizing for their representative to come and inspect the roof. He handled every detail and arranged for the manufacturer to replace the entire defective roof with new shingles! He also coordinated the removal and later replacement of our swimming pool's solar panels. His team removed the entire roof and installed the new one in just a day! By the end of the day, they had also finished cleaning up and removed the dumpster. Within two more days, they had reinstalled the solar panels for our swimming pool. We can't express enough gratitude for Malachi's professionalism, understanding, and follow-through. Discovering a manufacturing defect in my entire roof, coordinating a complete new roof installation, and accomplishing it all in a single day, has left us extremely thankful that we chose Malachi's team from the start. We didn't incur any costs associated with the replacement roof or the solar panels for the pool. They will always be our first choice for our home's needs, not just for roofing! Thank you, Malachi, for your dedication and going above and beyond to ensure our satisfaction.

willie meza
Nov 10, 2024

As a mature single woman who had never dealt with roof replacement before, I was thoroughly amazed at every detail of my roofing project with Valdez Family Roofing & Remodeling. Malachi, my sales representative, was exceptional, always ready to answer my numerous inquiries and make adjustments to my quote (even including the shed at the last minute), consistently responding promptly, even late at night! Cameron, who managed all the communication, was quick to send emails detailing when the materials would arrive or when we had to navigate through a weather delay, and was accommodating when I had scheduling conflicts. Talking to him was always a pleasure, and he was never too occupied to take my call! The crew, led by a man I'll call 'John', arrived on time, worked diligently all day, and were incredibly tidy throughout the entire process. I only discovered 3 nails on my entire property when they were done - no small pieces of shingles or wrappings either. I was very impressed! It's worth noting that I treat the workers well. I provided them with lunch, and when they finished, I gave each worker a $20 tip. And treating them well paid off. A week after the job was completed, I noticed a leak in one of my gutters affecting my new windows, and Malachi managed to get the crew out in less than a week to install a new one (a task other companies weren't willing to undertake since it was only a small section). I am delighted with my new roof (and gutter), and while I'm currently awaiting an inspection, I don't anticipate any problems. After my research, I was keen to use GAF Timberline shingles and purchased GAF's extended Silver Pledge warranty. One reason I chose Valdez Family Roofing & Remodeling is that they are a Master Elite installer for GAF products, so I knew the job would be done correctly. Best of all, they had the most competitive quote of all the companies I considered. I would recommend them without hesitation!

Eugene Owen
Nov 7, 2024

Valdez Family Roofing & Remodeling have successfully completed two projects for me. They skillfully installed new flashing and replaced several slate tiles on the mansard roof of our historical property. Not only that, but they also expertly replaced the chimney crown. It's hard to come across roofers who can handle such skilled tasks. Malachi and Cameron were thorough in discussing our options and were quite reasonable with their pricing. They even managed to finish the second project well before the anticipated timeline. Malachi is a trustworthy and accommodating individual with great communication skills. The quality of work they deliver is top-notch. I really appreciate their work!

Liam Irwin
Oct 5, 2024

We're truly satisfied with the work done. Cameron and Malachi arrived promptly and displayed great expertise. We have an aged two-story house with zero insulation, causing high heating and cooling costs. So, we entrusted Valdez Family Roofing & Remodeling to take off the old siding and insulate all the walls. They even fortified the house with plywood, a step they said would boost its strength, and put up new hardie board siding. The result was excellent, leading us to engage them once more to put a metal roof on our guest house and apply a decade-long roof coating on our main house. We're delighted with the outcome and are considering hiring them for some interior remodeling.

Jamie Rosales
Sep 28, 2024

I'm absolutely thrilled with our choice to hire Valdez Family Roofing & Remodeling for our roof replacement. They also tackled our shed and gutters. We did extensive research and met Malachi at the Rocky Mount Home Show. Straight away, it was clear he had a deep passion for his work and would ensure the entire operation was seamless. Their prices were competitive and the added assurance of them addressing any possible issues was why we selected them. Cameron, the project manager, was present all day, assisting us to let our dogs out whenever needed. He kept in touch throughout the process. After the job was done, we did a walkthrough of the house together. We noticed two tiny cracks on the siding, but these things happen. Within a few days, they had a team out to replace the siding, ensuring a color match to the original. You wouldn't know it had been replaced. I was hesitant to mention this, not wanting to sound negative, but I believe it's worth sharing because they took care of it without question. We're overjoyed with their services, and our roof and gutters look fantastic. I'd strongly suggest them, particularly if you're seeking peace of mind and the knowledge that they'll look after you.

louise delacruz
Sep 22, 2024

I've engaged the services of Valdez Family Roofing & Remodeling on two separate occasions this past year, and both times I've been thoroughly impressed. The recommendation from our real estate agents was spot on. Our initial contact was prompted by the need to replace some of our roof fascia. Not only did they handle the replacement competently, but Cameron even offered to paint it at no additional cost, given we supplied the paint. More recently, we had an unexpected skylight leak after a heavy downpour. Despite the short notice, Malachi managed to dispatch a team on the same day to assess the damage, provide a quote, and complete the repair before the weekend. Malachi's personability and responsiveness are commendable; he's always ready to answer any of your queries. Their repair technicians also make it a point to photograph the repairs for your review, a nice touch indeed. Working with Malachi and Cameron has been an absolute pleasure. Their dedication and professionalism are second to none.

Aaliyah Bruce
Sep 19, 2024

When my wife and I realized our insurance wouldn't shoulder the cost of our roof replacement, it was crucial to find a trustworthy and reasonably priced roofing contractor. After exhaustive research and numerous phone calls, we were confident that Valdez Family Roofing & Remodeling would be the ideal choice. I can honestly state that they delivered on all their assurances. From Malachi, who initially inspected our leaky roof (without attempting to upsell us a new one), to Cameron, our main point of contact throughout the new roofing process, everyone was truthful and acted with integrity. At one point, I thought a sheet of wood needed replacing and was ready to foot the bill. However, the crew reassured me that the wood was in good condition, only requiring a few nails to correct the warp! Whether you're footing the bill for a new roof or seeking a team to do it right, I'm more than willing to endorse their service and pricing. They're worth considering.

Jack Valentine
Sep 15, 2024

The roofing company did an incredible job at every stage. Project Manager Cameron was responsive, intelligent, polite, and highly competent. He kept us up-to-date, answered all our questions, and helped us choose a roofing shingle that suited our needs. Cameron also assisted us in providing information to our insurance firm, which will slightly reduce our property insurance. The team installed a new skylight in our garage and replaced an old one in our home - they did a fabulous job. Cameron aided us in the rather tricky process of selecting shades for the skylights - this delayed the completion of the project, but the team did a terrific job on the installation. We were deeply impressed by the crew that installed the roof - they were hardworking and respectful of our property. Interestingly enough, we are currently working with a solar company to get panels installed (once the roofing is completed), and their project management and customer communication are nowhere near as good. A massive thank you again.

Kristi Ball
Sep 9, 2024

Our roof was a quarter-century old and we thought it was high time for a replacement. We didn't want to wait for leaks to occur before taking action. A friend suggested we try Valdez Family Roofing & Remodeling. We were concerned about a lengthy sales pitch, but Malachi reassured us over the phone that the estimate process would only take about 40 minutes. Sure enough, he arrived promptly, climbed onto the roof, took some measurements, and walked us through what they would do, step by step, using pictures on a tablet. He made sure to pause and ask if we had any questions along the way. The entire process, including receiving the final estimate, took just about 30 minutes. The quoted price was reasonable, without the pressure of an extensive sales pitch. They provided us with a few samples of the roofing materials they use and offered their professional advice when we asked which they would recommend. We also had the option to choose from a wide range of colors, though that wasn't a major concern for us. About three weeks later, they came and installed our new roof within a day, without any issues or delays. If you're looking for a stress-free estimate and a quick, efficient service, I'd highly recommend Valdez Family Roofing & Remodeling. Malachi, the owner, manages the company directly - he answers the calls, provides estimates, and is the main point of contact.

Edna Greer
Aug 31, 2024

cameron from valdez family roofing & remodeling came over to look into some roof repairs i needed. upon inspection, he discovered hail damage and suggested i file an insurance claim. i took his advice and they smoothly handled everything from there. they did an excellent job replacing my roof, and also managed to organize a team for siding and painting my house, both delivering excellent results. they even coordinated the installation of new gutters with leafguard. the entire team, including malachi, were friendly, helpful, and informative. cameron oversaw the project from beginning to end, and i was impressed by his expertise and interpersonal skills. malachi also did a fantastic job liaising with the insurance company. a big thank you to the whole team in rocky mount!

Julianna Golden
Aug 22, 2024

malachi and his team did an excellent job with our roof. They also examined the roof of our rental property in Rocky Mount. Cameron had a look at the roof, suggested some repairs, and didn't charge me a dime. Working with them has been fantastic every step of the way.

A Poole
Aug 17, 2024

From the outset to the completion, we couldn't have wished for a better experience with Valdez Family Roofing & Remodeling. They've successfully completed two roofing projects for us in Rocky Mount, and we couldn't be more satisfied. We were impressed with the knowledge Cameron and Malachi had about the product before installation. The process was seamless, and the end result was of outstanding quality. Valdez Family Roofing & Remodeling is made up of excellent people who deliver a terrific process and an impressive finished product. Absolutely a professional company!

Jerry Frye
Aug 1, 2024

Immediately upon contacting, they got back to me swiftly and were straightforward to talk to. Cameron gave detailed plans, filled with diagrams. He always kept me updated during the operation and shared numerous photos after the roofing job in rocky mount was done. The task was accomplished on time and they ensured the site was clean and organized. They were very helpful and a joy to work with. i would definitely recommend their roofing services and partner with them again.

Jude Meyers
Jul 12, 2024

today, my brand new roof was installed by valdez family roofing & remodeling and it's breathtaking! the crew, including cameron and malachi, were both competent and efficient! they thoroughly explained everything to me during the installation and were extremely careful while cleaning up at the end of the day in rocky mount. i can't recommend this company enough! not only was their service exceptional, but they also provided the most affordable quote out of the three i got and they always respond to calls quickly!

Devin Wood
Jul 9, 2024

Malachi and Cameron from Valdez Family Roofing & Remodeling completely transformed my roof and gutters, even incorporating a few skylights. They finished the roofing project within the agreed timeline in Rocky Mount. The quality of the roofing work they delivered was outstanding. Since their service, we haven't encountered any problems, even during the recent rainfall. Both Malachi and Cameron were very flexible and a joy to work with.

kurt ritter
Jul 6, 2024

growing up, i always wanted to be part of the roofing industry. i was fortunate enough to gain firsthand experience, learning everything there is to know about the business, from technical expertise to understanding customer needs and delivering accordingly. watching high-quality workmanship only inspired me to strive for the same level of excellence, something i learned from working alongside my father. this 5-star roofer is one of the few that are genuinely owned and operated. malachi and cameron are extremely knowledgeable about all aspects of roofing and offer fair prices. there's so much more to say, but i encourage you to call them for all your roofing needs in rocky mount and experience their services for yourself!

Traci3 M
Jun 30, 2024

excellent roofer service. they are genuine in their work, with no concealed fees, and are always polite and considerate when responding to inquiries. my project was overseen by malachi. he was approachable and easy to communicate with. the roof is looking really good thus far. they did a tidy job around my garage's solar tubes and skylight. i'm sure they would promptly address and fix any issue should anything go wrong. i'm grateful to god for such a reliable roofer in rocky mount.

Henry Sexton
Jun 26, 2024

The homeowner of the roofing project I'm part of in Rocky Mount, had Valdez Family Roofing & Remodeling team come out for our roof replacement. Interacting with the crew, including Cameron and Malachi, has been a real pleasure. They're an extremely polite team, displaying good manners, respect, and a strong dedication to their work. They arrived prepared to tackle the job and their attention to detail, like Cameron sweeping around our property and Malachi tidying up areas where small debris had dropped during the roof replacement, has been notable. It's truly inspiring to see roofers WORK with such honesty and commitment. I trust that Valdez Family Roofing & Remodeling acknowledges they have a remarkable team in their hands!

jermaine garrett
Jun 22, 2024

Cameron journeyed to Rocky Mount to chat about our roofing replacement requirements. He was extraordinarily well-informed and supportive, and I was grateful for the attention to detail he showed in identifying the best choice for us and confirming everything was in order before his departure. His services from Valdez Family Roofing & Remodeling were truly commendable.

Tammy Cooper
Jun 9, 2024

Valdez Family Roofing & Remodeling is without a doubt a top-notch business, delivering exceptional service at an unbeatable cost. I encountered a serious issue when a branch caused significant damage to my roof. I contacted Cameron on a Thursday, and he immediately provided me with an estimate that very same day, then carried out the necessary repairs the following morning. Earlier in the week, I'd received a quote from another roofing company, but their pricing was three times what Valdez Family Roofing & Remodeling offered. Words can't express how thankful I am for this incredible company. Thank you for fixing my roof so quickly, just in time for a rainy weekend in Rocky Mount!

Aubree Harris
Jun 5, 2024

Great team in Rocky Mount, Cameron and Malachi! Exceptional customer service from Valdez Family Roofing & Remodeling. This is my initial experience with a significant roofing repair. Cameron ensured that I was well-informed about all the costs and kept me updated at every step. Malachi was amicable and supportive from start to finish. He was always ready to assist, regardless of the hour. They genuinely considered my requirements and went above and beyond to guarantee the job was done to my liking. I've shared their details with my family, friends, and neighbors and I'll keep doing so.

A Steele
May 17, 2024

Cameron dropped by to provide me with a roofing estimate, but it turned out that I only required a minor repair, which typically isn't within their scope of work. Nevertheless, Cameron was extremely helpful, advising me about the potential cost and even temporarily sealing the minor hole with a shingle until I can arrange for it to be mended. His kindness, professionalism, and helpfulness were truly appreciated! He was punctual for the scheduled estimation appointment and truly exceeded my expectations. Even though I wasn't able to utilize their services this time around, I will definitely do so in the future in Rocky Mount!

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  • 536 Pell Ave, Rocky Mount, VA 24151
  • Commercial Roofing
  • Residential Roofing
  • Financing Available
  • Slate Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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