Logo of Union Grove Lumber & True Value Hardware

Union Grove Lumber & True Value Hardware

  • 1024 N 10th Ave Suite B, Union Grove, WI 53182
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
  • Metal Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Union Grove Lumber & True Value Hardware, we take pride in our extensive range of services, including roof vent installation, waterproofing, leak repairs, and slate roof maintenance. Our expertise extends to TPO roof replacements, ensuring that we can handle both residential and commercial projects with confidence and precision. Located in Union Grove, Wisconsin, we serve our local community and surrounding areas with a commitment to delivering durable and high-quality results. Our organization and attention to detail set us apart in the industry. We approach each project with a well-coordinated plan, ensuring that every aspect is managed effectively from start to finish. Whether you are tackling a small repair or a more complex installation, our reliable team is dedicated to providing long-term value and satisfaction. We look forward to helping you achieve your project goals with the highest level of craftsmanship.

What people say about “Union Grove Lumber & True Value Hardware”?

Customer feedback is largely positive, highlighting the exceptional customer service, knowledgeable staff, and the convenience of having a local hardware store. Many customers appreciate the personal touch of assistance provided by the staff and the quality of products offered, despite some acknowledging that prices may be slightly higher than big box stores. Delivery and communication during the purchasing process are also praised, making it a reliable option for local shoppers. However, there are a few negative experiences mentioned, particularly regarding the demeanor of some staff, which slightly detracts from the overall positive sentiment.

What Users Like The Most

  • The staff is always so kind and wonderful ❤️
  • I received the best customer service ever.
  • They have a little bit of everything you need, and a few things you didn't know you needed.
  • Always have the best service before and after the sale.
  • Everyone is incredibly kind and definitely convenient.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Excellent 4.5
Out of 13 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Katie Katie
May 15, 2025

Live so close to here and I tell ya, its a pleasure coming here everytime! Lots of good quality stuff and good sales too. And the staff is always so kind and wonderful ❤️

Concerned Customer
Jul 11, 2023

I’m from out of town, and I stopped in to pick up a trailer hitch and some plywood. I received the best customer service ever. Thank you!

Alden Eggleston
Jul 16, 2022

Very knowledgeable staff. They have a little bit of everything you need, and a few things you didn't know you needed, Not to mention a full service lumber yard. Plus a local business 5 minutes from home. If you don't support local businesses your downtown will end up a ghost town.

John Reid
Aug 5, 2021

Prices are a little higher than the box stores, but well worth it for the selection of hardware they carry. Very large variety, friendly staff.

Mary Villwock
May 25, 2021

Kay in Gateway Kitchen and Bath helped us with the floor plan for our new kitchen. She met with us, and called several times to go over options. We are very pleased with how the whole process went; from design, ordering and delivery. Thank you Kay and the rest of the staff!

James Ferdon
May 24, 2020

The staff has worked hard to make sure there customers are taken care of, this is a small town hardware store, there prices are going to be higher, they are not a large box store where they can buy supplies in large bulk and get a discount..
Look at this this way, to drive to menards is a 20 min drive ( give or take ) the gas to get there and not to mention there is never anyone around to help when you need it, and then there is the drive home, I do not feel it is worth it, if your only getting a few items..... they have overhead cost, this is a family owned business.... I keep my business local. Mike has always been awesome to me... along with the owners... they are all wonderful folks...

pam luebke
Oct 28, 2018

I had 1 key for my horse trailer that I was lucky enough to get at Wills rv. I wanted 2. No camping places had it. I brought the lock and one key to union grove hardware. It took at least an hour but he managed to duplicate by one key. That is true customer service. I bought somethings I didn't need or want just bc I wanted to spend more than 3 dollars for the 2 keys. I know where i'l be buying some Christmas gifts now. Thank you so much.

Johny Essers
Jun 4, 2018

What you'd think it would be like for a small town. FRIENDLY, HELPFUL!! Not like some city service-WHERE THERE IS NONE!! I wish all my shopping experiences were this GREAT!

Thomas Souran
May 17, 2018

I went into the store for the first time today. It was awful, I never got a hello from the girl behind the registrar. Then they tried to charge me $32 for a $13 bag of grass seed. That is not so bad but the attitude with the girl from the registrar , in my opinion I suggest going someplace else they do not appreciate customers.

Cdub
Dec 4, 2017

Always have the best service before and after the sale. The "tall man" is Cliff and I can't remember ever meeting someone that knows more about building and materials than him. He is a super busy guy. Running this place, stocking, ordering, and helping all he can. Some days are better than others but a very good dude. Their materials may be a bit more expensive than Menards but a special order only takes a few days compared to weeks and everything they sell is a much better than any box store. From doors to 2x4s.

Papa Papa
Jun 30, 2017

The perfect place for Union Grove. Everyone is incredibly kind and definitely convenient. It's within walking distance, so I see no reason to ever go anywhere else for my quick "fix-em-up" projects.

Marcos Luminair
May 4, 2016

Please remember this is the local hardware store. If you are not a "local" you may have a different experience. The tall man that other reviewers are clobbering is not so bad. Whenever I am looking for a hard to find bolt or some other hardware he does his best to help me. Also, whenever he walks down the isles he asks me if I need help. If you are in a hurry and don't have time for a 50 minute round trip to the big box stores give them a try, and don't be so damn critical....it's a hardware store. (I get no help at Menard's, the kids are too busy talking about what they did last night.)

Garrett Pfarr
Mar 19, 2016

It's a great store and has all the little pieces you need for a Saturday project. I avoid the elderly man that runs the place, he's pretty condescending.

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  • 1024 N 10th Ave Suite B, Union Grove, WI 53182
  • Residential Roofing
  • Free Estimates
  • Licensed & Insured
  • Metal Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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