- 2941 Brice Rd, Brice, OH 43109
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “U Splurge LLC”?
Customer feedback is mixed regarding U Splurge's services. While numerous reviews highlight excellent craftsmanship, professionalism, and timely completion of projects, there are notable concerns regarding customer service and communication. Several customers reported issues with responsiveness, especially after the job was completed, and instances of unprofessional behavior. Delays, unaddressed damage, and lack of follow-through on promises have led to dissatisfaction for some clients. Overall, the company seems to excel in quality work but struggles with maintaining consistent customer relations.
What Users Like The Most
- It was a pleasure to work with Ever. He was very accommodating in every way.
- Quick quality work. They showed up early and got the shingles removed along with all repairs.
- They were very professional and easy to work with.
- I had a great experience with U Splurge when they came to fix my roof and front porch.
- The skilled trades are pros at what they do.
What Users Like The Least
- They are very unprofessional. A lot of emails, phone calls and text messages went unanswered.
- We made the mistake to pay them before thoroughly inspecting their work.
- There was debris they left in our yard and flower beds that we had to clean up.
- The owner agreed to reimburse us for a new cover, but still have not received reimbursement.
- Several things not done the way we wanted.
Recommended Reviews
They are very unprofessional.A lot of emails, phone calls and text messages went unanswered when we tried to contact them with questions. Home Build was suppose to take 8 to 9 months. It took them a year. Several weeks at a time no one showed up to work on the build. Several things not done the way we wanted. They made changes on things without consulting us first.We were lied to numerous times. They take no responsibility when things weren't done on time instead blame us the customer. It was a very bad experience for me. Lacking in customer service skills. I would not recommend.
It was a pleasure to work with Ever. He was very accommodating in every way and the siding job on my house was done and cleaned up and I was very satisfied
Quick quality work. They showed up early and got the shingles removed along with all repairs and did excellent cleanup. Shingles went on the next day and job Forman made sure everything was perfect before he left.
- 2941 Brice Rd, Brice, OH 43109
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated