TW General Contracting
- Midlothian
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
About the Business
At TW General Contracting, we pride ourselves on our technical expertise and versatility, serving both residential and commercial clients in Midlothian, Virginia, and surrounding areas. Our comprehensive range of services includes roof maintenance, waterproofing, skylight installation, gutter installation, and cleaning. We are equipped to handle complex projects from inception to completion, ensuring that every detail is meticulously addressed. Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value.
We understand the importance of organization and consistency in our work, allowing us to manage various aspects of construction seamlessly. Whether it’s a small home addition or a larger commercial endeavor, we are committed to thorough project coordination that meets your needs and exceeds expectations.
What people say about “TW General Contracting”?
Customer feedback for TW General Contracting is predominantly positive, highlighting strong communication and quality of work throughout various projects. Many clients appreciate Tyler's attentiveness and thoroughness, noting that he keeps them updated and delivers results that exceed expectations. However, one review indicates a significant issue with prioritization of jobs, leading to inconsistent service during a project. Overall, while the majority of experiences are commendable, there are concerns regarding project management when multiple jobs are underway.
What Users Like The Most
- Tyler is great to work with, he communicates well and keeps you updated with everything happening during the project.
- TW General Contracting provided excellent service from start to finish.
- Their team was professional, reliable, and skilled, handling our home renovation with meticulous attention to detail.
- The craftsmanship was top-notch, and the attention to detail was evident in every aspect of the project.
- Tyler and his crew were amazing from start to finish.
What Users Like The Least
- Suddenly, our job was de-prioritized and then consistency and quality of work went sour very quickly.
- There were days when the communication broke down and progress stalled.
Recommended Reviews
TW General Contracting, Tyler, were hired to build a one-room addition to our home. Work began with mostly third-party subcontractors. They were great, and efficient. The “framing” on point, roofers, excellent and later professional painters, great job. We couldn’t have been more pleased with the initial progress and quality of work.
Then came the big announcement of “we have a big job!” (another job than ours.) Suddenly, our job was de-prioritized (to say the least) and then consistency and quality of work went sour very quickly.
Without boring you with all the details, there were days and weeks when no work took place. At times we felt we were placated (because we shared our concern about the lack of attention), to the point that one day one of the workers showed up and said he had sanding to do. Without exaggeration, he sanded one spot of the wall for about five minutes and left. That’s the day’s work!
Then, they were in a rush to bring in topsoil – garden soil, so we could re-grow our lawn. They went across the street to a construction site, got FREE fill dirt that had been dug up and a then placed it around the foundation. This dirt had stones, tree trunks, branches and construction debris. When I pointed this out to one of the workers and asked him how grass is supposed to grow on top of that, he just shrugged his shoulder. I asked them to remove it and have since taken care of this professionally.
They were waiting for one last part, and he said it would take a couple of days. This waiting period went on to be about two weeks, with no work being done, even though there were section that could have been worked on while waiting.
The floor in the structure that they erected is still unfinished. The floor is a disaster. On the next to the last day, I provided a list of about ten items that needed attention, they completed about three or four.
Tyler promised that he would be back the next day, Friday, to take care of the molding that needed to be installed and any other items. Well, the “first thing Friday” came and went. I texted him to find out what time he would be over. He said that he thought it over and it would not be cost or time effective to come over and honor his commitment. This is even though I pointed out that the materials (about 6 feet of molding) and time to cut and place the molding in place was minimal. Nope. The end.
Tyler is great to work with, he communicates well and keeps you update with everything happening during project. Very please with work performed by Tyler and team. Competitive pricing and top notch work!!! Will definitely be using again in the future.
I’ve worked with Tyler and his team for a couple years now and their work and attention to detail is always second to none.
137 locals recently requested a quote
- Midlothian
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
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