Estes Roofing LLC

I have nothing but wonderful things to say about Estes Roofing. We've worked with them twice in the past year. We had water coming into our kitchen. Estes Roofing was able to work with us through American Home Shield. They were on time, wonderful to talk to, explained what they needed to do, and gave us a perfect picture of how everything was going to happen with both the job and American Home Shield.

Recently, we had another leak from a heavy rain come in from our chimney. We requested to work with them again. They came out and patched what needed to be patched all within the remaining deductible.

I love knowing I have honest contractors I can call, and I will make sure they are our first phone call when we need roofing work.

Called Estes Roofing after we sprung a leak in our roof. They were prompt in coming out to give me a free estimate, and worked hard in order to get the parts they needed to fix my issue ahead of Tropical Storm Ophelia rolling in. I can't say enough about their professionalism and commitment to seeing the job through, and I'm looking forward to working with them again in the future.

Stephanie and Leonard were great. Our project wasn't a big one--getting chimney caps onto 2 chimneys, but time was of the essence as the job needed to be done in a couple of weeks as the house was under contract. And in the hot July weather, with storms coming up often, you can lose time due to weather constraints.

I felt confident that they were going to put the correct attachments onto the chimneys (because some people will make do or not even share that there is a concern) as they kept me abreast of parts being ordered and that potentially something might have to be special ordered. And they told me upfront that mortar might have to be added due to the age of one of the chimneys and accounted for this additional time in their original work order/contract. The completed jobs looked good, and they provided the promised pics b/c you can't always see the details of the roof from the ground so it's good to have those. And it's nice to have timely pics to ensure that the job was done correctly.

Stephanie was touching base everyday she had promised something was going to be completed. And she kept her word. Oftentimes these communication promises or all the extras (to be done) aren't done as promised. To me, keeping your word even about getting back with someone means a lot. Stephanie also worked late to make sure I was able to get the contract and get it signed so that the work could begin promptly. There was a lot of touch-base between Stephanie and myself, and she was a real pleasure to work with on the project.

I was very pleased with the whole process. And I don't give out my praise lightly. And it's rare that I do a review. And maybe I made this one too long.