Logo of Tri-County Glass Inc

Tri-County Glass Inc

  • 210 N Meadow St, Galax, VA 24333
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Slate Roof
  • Asphalt Shingle Roof
  • Flat Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Tri-County Glass Inc, located in Galax, Virginia, we specialize in a comprehensive range of roofing services tailored to both residential and commercial needs. Our expertise encompasses roof replacement, emergency repairs, maintenance, waterproofing, and gutter repair, allowing us to manage complex projects from inception to completion. We pride ourselves on our ability to deliver durable and high-quality results, ensuring long-term value for our clients. Our organization and attention to detail are evident in every project we undertake.

We understand the importance of reliability and consistency, which is why we are recognized for our commitment to excellence within the community. Whether you require immediate assistance or long-term roofing solutions, our well-coordinated team is equipped to handle your needs effectively. We are proud to serve Galax and the surrounding areas, ensuring that every job is completed thoroughly and to the highest standards.

What people say about “Tri-County Glass Inc”?

Customer feedback for Tri-County Glass is overwhelmingly positive, with many praising their courteous and professional service. Reviewers frequently highlight the efficiency of their work, often completing tasks much faster than expected while maintaining a friendly atmosphere. The company is noted for its excellent customer service, with staff going out of their way to assist customers and meet tight deadlines. However, a few complaints regarding minor cleanliness issues have been mentioned, indicating that while the service is commendable, there are small areas for improvement.

What Users Like The Most
  • Tri-County is very courteous, professional and does great work.
  • They got me in same day and had it done in 53 minutes.
  • The staff is very nice and they make you feel welcome and like they value you as a customer.
  • I have always been very satisfied with the work and their pricing.
  • They went above and beyond to help us.
What Users Like The Least
  • They left broken glass in my car seat and floorboard.
Recommended Reviews
Overall Company Rating
Excellent 4.7
Out of 17 reviews
5 stars
4 stars
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1 stars
Show first:
Ruth Hall
Feb 4, 2025

Tri-County is very courteous, professional and does great work. They stand behind their work. Great to deal with. They provide a great service to our community.

Exploring Adventures with Matt
May 30, 2024

I work for a transportation company and had a Turkey fly into my windshield. They got me in same day and had it done in 53 minutes. Very friendly and awesome service!! Thank you guys!!

Sherman GIlbert
Feb 8, 2024

Great guys. Worked with me when u had to change the address my wife’s car was at. And very reasonably priced

Dale Thomas
Jan 24, 2024

I bought a ceramic wood stove glass from a company online, when it came it turned out to be the wrong size, so I called tri county and while I was in the phone I even offered to pay for the job, they said no charge. Ok, so I went to see if they can cut it to size, they said yes as long as it's not tempered glass, it wasn't tempered glass so I went out to get it cut. He looked at it, made a few insignificant attempts to score the glass, declared it to be tempered and said there's nothing he could do. Not one to easily give up I took my glass, went to Lowe's and got a scoring tool for $12, went home and scored the glass, snapped it off perfectly. Bottom line is I was a little bit disappointed in them, I know it was a little job, but to make such little effort and be somewhat dishonest in their assessment made me feel like they just couldn't be bothered. Not sure I'd go back.

Karen Durham
Oct 7, 2023

Awesome service. Very knowledgeable about the issue. They even calibrated my lane departure warning system. It was worth the drive to Galax.

Mike Moxley
May 2, 2022

I recommend this place to anyone because of their professional work and very nice team of employees that work there thanks.

Rednk Joker
Apr 16, 2022

They were awesome, got my car in and replaced the windshield in half the time I was told it would be. The staff is very nice and they make you feel welcome and like they value you as a customer. I will be going back for all my glass needs

Lee Giella
Jul 15, 2021

Excellent service and very friendly staff. I have a fairly new car and they had to recalibrate the windshield after they changed it. At first they told me I'd have to leave the car i said I couldn't do that. They said ot could take 5 hrs to recalibrate it if they had problems. Then they said they would try for 3 hrs. Well they got it done in 2 hrs. I was so happy for the effort they made. I would definitely recommend them to anyone who needs a new windshield

David Kennerly
May 13, 2021

Two great guys showed up and replaced my windshield in about 30 minutes. Fantastic work , fast and done right . Both had great personalities and worked together . I highly recommend this company.

Jason Felts
Jan 28, 2021

Top of the line customer service all the time. Staff is always helpful and very nice. I have used Tri-County Glass several times and they have always been very nice with lightning fast service.

Sonya Hicks
Nov 27, 2020

I love Christmas and love e to decorate I love going to see these lights every year. Thank You High Country Lights for a FANTASTIC SHOWand THANKS TO ALL THE SPONSORS

Rockwell Skaggs
Mar 4, 2020

I needed a repair to my RV windshield In a short space of time as I was travelling to Tampa from Ohio. They did a fantastic job for a very reasonable price enabling me to continue my trip & collect my wife @ Tampa Airport on time. Highly recommended, very friendly & professional service.
Thank you

Ric Munsey
Sep 2, 2019

Been coming here for years! The hinges on the hatch of my son's car had corroded and the rear window was dangling. I called the dealership and they said it would take 4-5 days to get the parts, then I'd have to make a trip to the dealership to get the car fixed. Ugh! Then I stopped by Tri-County Glass. They looked at my car, called the dealership while I was there, and ordered the parts. They had the parts in the next business day, and repaired the car THAT morning! I couldn't have been treated better or faster!! I've also had to replace several windshields over the years. They've always been my first choice for repair. Very professional and super friendly. Thank you so much!

Retro Gurlie
Jul 28, 2019

They cleared the drain line on my sunroof. It stopped the leak, blocked channel. Very friendly. I made an appointment and didn't wait.

They reattached a heavy rearview mirror in a different vehicle for me last year. Great customer service.

Erica Randall
May 3, 2019

They did a great job replacing the windshield in my car. Very friendly office staff. My only complaint was that they left broken glass in my car seat and floorboard.

Lima Foxtrot
Sep 21, 2018

We have had TCG replace a few windshields, cut glass, and repair window panes. I have always been very satisfied with the work and their pricing. We live an hour away, but will continue to make the drive. I highly recommend them and will continue to support them. Thanks for the great service!!

Butch Bumgardner
Jun 29, 2018

We were on day 2 of a 7 week RV trip out west when a tractor trailer illegally parked on the side of a highway stuck out to far and his mirror hit our passenger mirror which came up and broke the passenger window and mirror on the outside mirror so we could not see. Tricounty took our RV immediately and repaired the window with plexiglass and put new mirror on our outside mirror so we can see while we are driving. They saved our trip otherwise we would have had to cancel it. Our insurance company was even happy they helped us until we return from our trip. They went above and beyond to help us and we cannot thank them enough! I would always use Tricounty if I lived in the area. Thank you again.

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137 locals recently requested a quote
  • 210 N Meadow St, Galax, VA 24333
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Slate Roof
  • Asphalt Shingle Roof
  • Flat Roof
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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