- Tunbridge
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Warranties Offered
- Metal Roof
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We had top notch replace our shingles and they were fair priced, very efficient in getting us scheduled, and completed everything in one day. Their communication throughout the entire process was very responsive with all questions/concerns we had. Would highly recommend.
What was supposed to be a simple two-week job stretched into a three-month ordeal, from Memorial Day to Labor Day.
During that time, Top Notch Roofing caused our home to flood, causing the bedroom ceiling to collapse and requiring full insulation and ceiling replacement. The living room developed two additional leaks due to their shoddy work, which meant more ceiling repairs and repainting the entire open-concept space.
Our front yard was left destroyed after equipment and materials sat there for over 90 days. It wasn’t just a mess; the material sat there for an entire summer; killing our lawn in the process.
The crew was inconsistent at best; often no-shows, with little to no cleanup when they did come. When asked, they said they were from "Lowell"; which we assumed was local (Lowell, VT), but it turned out they were commuting from Lowell, MA. To our house in the Northeast Kingdom of Vermont.
Gabe and Drew built porch stairs that weren’t up to code. When Dave, the owner, finally came to assess their work, he made them tear it out and rebuild it, but not before we were treated to the comedy gold that was Drew jumping up and down on the steps in an attempt to prove they were “fine.”
Dave also made everybody clean up the front yard, which took close to two hours between four people (Drew, Gabe, Jessica, Dave).
Despite claiming on their website to be “fully insured,” we learned that their insurance only covers subcontractors, not their own crew. So any work performed by Gabe or Drew or supervised by them isn’t covered. Their own insurance company assessed $86,000 in damages to our home, and those are just the parts they acknowledged.
After two rounds of “repairs” by the TopNotch crew, Dave parted with the words, “We can’t do any better.” I’ll let the photos speak for themselves.
TopNotch? More Bottom of the Barrel
Avoid.
Wonderful quality roofers, with great communication and a great price. Would use again, and I will be recommending to all my neighbors. Thank you, Top Notch!
- Tunbridge
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Warranties Offered
- Metal Roof