Logo of Top Notch 1 Construction LLC

Top Notch 1 Construction LLC

  • 100 Burlews Ct, Hackensack, NJ 07601
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Top Notch 1 Construction LLC, located in Hackensack, New Jersey, we pride ourselves on our versatility and technical expertise, serving both residential and commercial clients. Our comprehensive range of services includes roof inspection, skylight installation, water damage repair, gutter services, and attic insulation. We are equipped to manage complex projects from inception to completion, ensuring every detail is meticulously handled. Our commitment to organization and consistency in work allows us to deliver durable, high-quality results that provide long-term value for our clients. We understand the importance of clear communication and collaboration throughout the project lifecycle, which enables us to execute even the most challenging tasks with precision. Whether you need a new chimney constructed or a thorough roof inspection, our well-coordinated team is ready to bring your vision to life in Mine Hill Township and the surrounding areas.

What people say about “Top Notch 1 Construction LLC”?

Customer feedback for Top Notch 1 Construction is overwhelmingly positive, highlighting their exceptional workmanship and effective communication. Many reviewers praised the company's professionalism, prompt responses, and clarity in explaining projects and costs. Customers appreciated the quality of both chimney and roof repairs, emphasizing the thorough cleanup after services. Overall, the company's dedication to customer satisfaction and quality work has led to numerous recommendations for future projects.

What Users Like The Most

  • Quality work, great communication, and honesty.
  • They maintained clear communication at every stage, ensuring I understood the process.
  • Timely, professional, excellent service.
  • Mike was a great person to interact with, honest and straightforward.
  • Very happy with the outcome. Will use them again.

What Users Like The Least

Customers are fully satisfied

Recommended Reviews

Overall Company Rating
Excellent 4.9
Out of 78 reviews
5 stars
4 stars
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Show first:
Robert Hassard
Jul 28, 2025

Top Notch Did a wonderful job in tearing down a rocking 80 year old Chimney. From teardown to construction of a NEW Chimney, they are PERFECTION in workmanship and cleanup..... Thank you Claude of Top Notch for a job well done.........

Debra Osofsky
Jul 21, 2025

Quality work, great communication, and honesty. We have just had an excellent experience with Top Notch-1 Construction. We worked with a couple of different representatives, the most recent being Claude – – and they were all clear and helpful. Our chimney looks great and we have confidence that it was done right. When we ran into some unexpected issues, we got immediate communication and sensible fixes. We’re so happy with the work they did on our chimney in Millburn, NJ, that we have arranged for Top Notch-1 construction to come back and do our roof. Strongly recommend this Company!

Christopher Conway
Jul 15, 2025

I had my chimney done by top notch 1 construction. The chimney looks great and the price was very fair. I highly recommend them.

Nick Garcia
Jun 30, 2025

I hired top notch, one construction to repair my roof. The response was very prompt They were able to address the problem in a timely fashion I was very impressed with the job and very impressed with the clean up. I would highly recommend them.

Justin Jesser
Jun 26, 2025

We never thought about masonry until the chimney needed work. After getting quotes, Claude from Top Notch Chimney stood out. Direct, clear, no hard sell. Simple plan: take the chimney halfway down, replace the top with matching brick.

Midway through, Ramon's crew called. The bricks weren't bonded. Mortar had turned to dust. They could pull it apart by hand. Everything had to come down to the roofline.

Classic pivot: bigger job, higher price. Were we being taken? It wasn't outrageous. When we bought the house five years ago, the chimney was already on its last legs, leaning awkwardly. The finished work answered any remaining doubts. Sharp, solid, well-matched. But what sealed it was after. Ramon's crew spent three more hours cleaning every trace of dust and debris, even checking the neighbor's siding.

That earned them our patio job on the spot. We thought the pillars needed reinforcement. They showed us weak footings instead. So they dug them out, poured proper foundations, and rebuilt from scratch. Beautiful work.

Claude informed without overexplaining. Ramon's crew showed up on time and never cut corners. Each step built our confidence. By the end, we trusted the work completely.

Liza Echeverria
Jun 26, 2025

I would like to extend my heartfelt gratitude to Mike and his entire team at Top Notch 1 Construction LLC for their exceptional service. When my roof began exhibiting signs of wear and needed urgent repairs, I felt overwhelmed and uncertain about who to call or where to start.

However, from the very first moment I reached out to them, their professionalism and proactive approach instantly alleviated my concerns. Every question I had was answered promptly and thoroughly, providing me with peace of mind throughout the process. They maintained clear communication at every stage, ensuring I understood what the repairs entailed.

The quality of work was outstanding, and the team executed the repairs with impressive attention to detail and craftsmanship. I truly appreciated their honesty and reliability,they delivered exactly what they promised. I highly recommend Mike and Top Notch 1 Construction LLC to anyone in need of roofing services; their dedication to excellence is evident in everything they do.

kevin burr
Jun 23, 2025

Had my chimney rebuild with top notch 1 construction. Timely, professional, excellent service. Claude was a breeze to work with.

Rolando Lozano
Jun 11, 2025

Mike was a great person to interact with. When we had a leak in our roof he came out right away took a look and told me straight and to the point what the issues were what needed to be done and how much. No fluff no nonsense just an honest straight forward guy. Work was completed quickly and all issues resolved. Couldn’t recommend a better company. Fair honest and quality work.

Jonathan Iacono
Jan 4, 2025

They completed two chimney repairs. One was leaking water into my house and now it’s all repaired and looks great. Will use them again for other jobs like siding and windows.

Ram R
Jan 2, 2025

I got my chimney inspection done from them . Service was excellent - very timely , courteous communication and very quick turnaround.

T Urba
Nov 16, 2024

Very professional group and great experience. Both Claude and Mike came out to look at the job, explained options, supervised the work, came back repeatedly to make adjustments and make sure everything was done right. They worked around our schedule and did good clean up too. Reasonable pricing. Recommended!

Linda Clynes
Nov 4, 2024

We had top notch 1 do our chimney complete rebuild. Mike and Claude were very prompt with everything. Very happy with the outcome. Will use them again.

Jaime Gutierrez
Oct 22, 2024

Top notch 1 did my steps and chimney. They took down the front and back steps and rebuilt them. The chimney was repaired and they installed a best coat masonry coating. I was so pleased with the service I received from this business. They went above and beyond to do the job. I will definitely recommend them

Todd
Oct 22, 2024

Guys came out on time to do my chimney cleaning. They called before coming out to confirm time. Claude and the guys were friendly. They worked quick and efficient. I would recommend them in the future.

Lori Nguyen
Oct 22, 2024

Today I have my chimney service Mike came out he it is very nice professional job well done highly recommend if anybody need anything

Rose Sobreiro
Oct 19, 2024

Mike was great. My issue was a small minor one but regardless he was professional and fixed it right away. Top Notch 1 construction will be my go to for all things chimney.

Jeannie Naughton
Oct 14, 2024

Mike and his crew were very professional. Good quote, job done top to bottom as promised. Lovely work. We had a minor issue that they came back and corrected straight away. Good warranty. Would definitely use again.

Bryan Tedesco
Oct 12, 2024

Mike came out to inspect a small leak that I've had for a while. He carefully explained why it was leaking, showed pictures and proved he knows a lot about chimneys. He and the team did a great job replacing my chimney cap and repointing all of the bricks on my chimney, as well as replacing cracked bricks! Mike was friendly, knowledgeable and showed that he cared about doing a quality job for his customers. I would use Top Notch 1 again and recommend to all. Thank you!

Marc Dickinson
Oct 5, 2024

Top Notch 1 Construction did a great job on our chimney. They were knowledgeable and skillful in the repair, and professional and courteous in all their interactions with us. Highly recommended.

Dan Rubin
Oct 2, 2024

Mike did a great job. He lined, rebuilt the top half and repointed the bottom half of our chimney. High quality work delivered as promised.

James Bergen
Aug 20, 2024

Claude from Top Notch 1 construction helped me rebuild a badly damaged chimney that was leaking water into the house. Extensive damage was discovered after first inspection and a complete rebuild was done in a single day.

David Ajdini
Aug 15, 2024

I tried to find the issue of a leak i had on my chimney and solution to my problem from 4 different chimney repair companies. But none of them gave me a confident answer as to why this issue was happening and if they will be able to fix the problem. A friend that had previously done work on his chimney highly recommended Top Notch 1 . Mike was able to zero in on the issue and provide an immediate fix for the leak, and did great work on two chimneys (as the second one was also starting to wear down). They were able to promptly address whatever concerns we had and did it at a reasonable coast.We are grateful for the work Mike and his team has done to restore my chimneys.

Jim M
Jul 28, 2024

Mike and Claude were easy to work with and knew what I needed. My chimney bricks had been water damaged over the years and the crew did a great job rebuilding it. If you are looking for chimney work give them a call.

Kathleen Moyer
Jul 27, 2024

I had been looking for someone to reface our chimney which was falling apart so I contacted Top Notch. The representative came and took measurements, offered suggestions and showed pictures of their work. He was very professional, well spoken and exactly the type of person you want to manage the work you want done at your home. We decided to ask him his thoughts regarding our front porch and railings which were in need of help! He explained everything that needed to be done in detail. We decided to go with this company and this was the best choice ever. Our porch and railing are beautiful! The chimney looks outstanding and everyone who passes by comments on how great the house looks now!

The workmanship is wonderful; the people doing the job were very nice and very professional!

I would absolutely recommend them to anyone who wants a beautiful job. They came when expected; completed the job when they said they would and made our home look better than ever!!

Thank you, Top Notch!! You are definitely worthy of your name!!

William Welling
Jul 26, 2024

I needed a firewall repaired and waterproofed. The work was done quickly and efficiently. And Claude was very responsive to questions and concerns. All around I’m happy with the results.

German Rivas
Jul 9, 2024

I repaired my roof and my chimney with top notch 1 construction due to leaks. Very happy with the price and service. I have not had any leaks since job was done. Very easy to work with.

Michael Kwiecinski
Jul 9, 2024

Claude and top notch 1 construction crew were very professional and did an excellent job with the roof at my residence ! Claude was very knowledgable and responded quickly to any questions that I had. Highly recommend top notch 1 construction!

Paige Meade Gonzales
Jul 1, 2024

Working with Mike and his team was a pleasure. They are very responsive and flexible in scheduling. They are very professional and provide quality work! I would highly recommend them.

Luigi Minerva
Jun 29, 2024

WE DID OUR CHIMNEY AND ROOF WORK WITH TOP NOTCH 1 CONSTRUCTION. VERY HAPPY WITH THE WORK. WILL DEFINITELY USE THEM AGAIN!!

Denise Hadzovic
Jun 18, 2024

Top notch 1 did my chimney from the ground level up. Very satisfied with the outcome. Will definitely use this company again.

Mateusz Zelazko
Jun 14, 2024

Mike, his team, and office staff did a wonderful job relining our chimney, and rebuilding the chimney cap. Fair quote, responsive during construction and came out to check how his guys did the work.
The town inspector was impressed by the quality of the install and despite needing to break down an old chimney cap, mortar, sealant, etc… they left the site as clean as it was before arrival. Will work with him again on future masonry projects.

Justin Borek
Jun 10, 2024

Working with Mike and crew was an excellent experience. New chimney cap/pointing/flashing/hearth modifications. Made multiple trips to ensure job scope was well thought out, took time to discuss details on each task. Crew was easy to talk to, site was left very clean after completion. Mike made multiple trips and ensured all parts of job were completed as discussed. No complaints and would highly recommend for any chimney work!!

susan KARASIEWICZ
Jun 8, 2024

Claude and his team did our original chimney work in 2019. We had a small surface crack.and they honored the warranty with no questions and not only repaired the Crack but sealed the entire chimney free of charge. Would highly recommend. John K.

Deepika Gupta
Apr 26, 2024

Awesome team! They explained everything in detail and easy for me to consume. The job was done is a timely manner and fabulous clean up!! Easy and Done!!

Jorge Vargas
Mar 13, 2024

We did our chimney and roof with top notch 1 construction. Happy with the service and the price. Everything was so punctual. Very happy with the results of the project.

Eich
Mar 9, 2024

We had our chimney and lining system done by top notch 1 construction. Very happy with the outcome, we highly recommend them!

Klaudio Llusku
Mar 7, 2024

Used top notch 1 construction to do my roof in Hackensack NJ. Very happy with the work, happy with the communication from their team. I will use this company again if need be. I will highly recommend.

Vogue Luxe
Feb 28, 2024

Top notch1 with supervised Claude did my chimney crown and waterproofing because it was leaking. They fixed the problem and did a fantastic job. Happy with the result I highly recommend them.

Suneel kumar
Feb 1, 2024

Top notch 1 had done a chimney repair for the previous home owner. The chimney leaked during the bad weather we recently had, even though it wasn’t a related leak claude from top notch 1 came and took care of the issue. Very happy with the company, will definitely recommend! Claude is very responsive person and the best person to work with.

Diego Irizarry
Jan 10, 2024

Top Notch 1 Construction worked fast to get our original chimney up to date. We encountered some problems which required more work than originally quoted but they were fixed and it was finished in a matter of a couple of days.

Reggie Dormeus
Dec 4, 2023

These guys are amazing to work with. Professional and flexible to meet our needs since we’re always on the go. They even stayed longer to do a deep clean of their area and give final polished to their completed work.

Richard Damacela
Nov 28, 2023

Mike and his team did a beautiful job with my home. Our home needed a new roof and he made a few suggestions that would give our home a nicer face. We agreed to it and couldn't be happier with the work. The new steps, repairing of chimney, pathway, portico, repairing of siding and replacement of porch columns gave our home the uplift it needed and for a reasonable price. Would definitely recommend him and his team to anyone.

Dimitri McKay
Nov 14, 2023

They came out to take a peek at my 100 year old chimney and fireplace. The fireplace and the inside of the chimney were crumbling, and in dire need of some love. Claude recommended we gut the firebox, put in new brick, and sleeve the chimney, and that's exactly what they did. Ramon did fantastic work, and I'll use them again.

Michael Bruno
Nov 10, 2023

Top Notch replaced our entire chimney along with applying stone veneer to the inside. The crew was very professional and did meticulous work. Highly recommend using them on your next job.

P Dapp
Nov 8, 2023

Outstanding service with Top Notch! They are reliable, professional, quick to respond and honest! Mike came to give me an estimate and told me I didn’t need to get the work done.
There was no charge for anything. I am so grateful for their efforts, kindness, and knowledge. They truly are a #1 service!

Samantha L
Nov 5, 2023

Mike & his team were professionals & did a great job in re-building my chimney & installing a new flashing and chimney liner. This team took pride in their work & nothing was too difficult for them! Not to mention Mike will do his best in making the cost competitive. I will continue to refer Mike & his team as well as call on them for any future needs! Thank you!!

Tommy Makdis
Oct 19, 2023

Top Notch 1 Construction completed work on my roof and I had a great experience with this company. Fair pricing and the work was completed in a timely manner. Employees were extremely professional and answered all of my questions. I will definitely be using this company moving forward and I highly recommend them.

Diego Porras
Oct 19, 2023

Words cannot express how satisfied I am with their work and an amazing customer service! Highly recommended for chimney work and roof work!

Andres Loaiza
Oct 19, 2023

I recently had the pleasure of hiring a chimney service company, and I couldn't be more satisfied with their exceptional work. If you're in search of a reliable and skilled chimney service, look no further!

From the moment I contacted this company, they displayed professionalism and expertise. Their team was punctual, courteous, and highly knowledgeable about all aspects of chimney maintenance. They took the time to thoroughly inspect my chimney, identifying any potential issues and providing valuable recommendations.

The service provided by this chimney company was top-notch. The technicians were skilled and efficient, ensuring that the cleaning and repair work was completed to the highest standards. They paid meticulous attention to detail, leaving my chimney in immaculate condition. I was impressed by their use of modern equipment and techniques, which resulted in a thorough and effective cleaning process.

What truly impressed me about this company was their commitment to customer satisfaction. They patiently answered all my questions, addressing any concerns I had. Their communication was clear and transparent, ensuring that I was well-informed throughout the entire process. They also provided valuable tips and advice on chimney maintenance, enhancing the longevity and performance of my chimney.

Furthermore, the pricing offered by this chimney service was fair and competitive. They provided a detailed breakdown of costs, ensuring that there were no surprises or hidden fees. The value for money I received was truly exceptional, considering the high-quality service and peace of mind they provided.

In conclusion, I highly recommend this chimney service for their exceptional workmanship, attention to detail, and commitment to customer satisfaction. They exceeded my expectations in every aspect, and I am extremely pleased with the results. If you're in need of chimney maintenance or repair, don't hesitate to choose this company - they will deliver excellent results and ensure your chimney is in top-notch condition!

Paul Fregonese
Oct 19, 2023

I am absolutely delighted with the services provided by Top Notch 1 Construction LLC. From the outset, their professionalism, attention to detail, and commitment to quality were truly impressive. They not only met but exceeded my expectations with their excellent workmanship. What's more, they completed the project on time and within budget, a rare find in the industry.

In short, Top Notch 1 Construction LLC is an outstanding construction company that made my dream project a reality. Thank you guys!

Sonia K
Oct 13, 2023

I highly recommend this company. They came by and offered me an estimate at no cost. Looked in my chimney and said he did not beans need to be cleaned. How wonderful to come upon a company that is truly honest. I will call them again for any other needs.

Thomas Wu
Sep 20, 2023

Mike and his crew were courteous and were able to get us our chimney replaced with what we wanted, for a very reasonable price. Would highly recommend them for any of your chimney needs!

William Schleicher
Sep 13, 2023

I hired Mike from Top Notch 1 to line the chimney for my furnace. His crew did a wonderful job and pointed up my chimney and the front of my fireplace while they were here. When they were through I gave their head man a check for the work, but by my mistake I wrote it for $500 too much. When I called them a couple of days later they promptly sent me a check for $500. So they are both competent and honest. I would recommend them to anyone, and I have. Bill S.

Mary Appelmann
Sep 6, 2023

Amazing experience from quote to finished project! They added extra detail to the top (see photos) and added a sleeve inside to bring it to code. All the workers never stopped until it was done and everything left clean. Thank you to Mike and his crew for a very professional job!

Puneet Gupta
Aug 5, 2023

Claude and his team did a very clean job and fixed our cracked chimney and flashing. The masonry work was very good craftsmanship. The crew was very good with cleaning up debris as well. Mike provided us a lot of information on how the job will be done and how they will fix the problem, which is very useful for any homeowner.

THA R
Aug 1, 2023

Mike came out & went above and beyond to fix my chimney issue quickly. THE VERY NEXT DAY ON A SUNDAY! Did some extras & was quick reliable and affordable.

Vimmi Surti
Jul 27, 2023

Top Notch 1 Construction Company did a great job with our Chimney Repair Work. We would like to thank Mike who paid extra attention & made sure detail oriented work was performed. We highly recommend Top Notch 1 Company to fix Chimney.

Michael LaCorte
Jul 7, 2023

Excellent work. Great communication. All at a fair price. Would absolutely recommend Top Notch 1 to anyone seeking chimney and masonry work.

Fran Moy
Jun 6, 2023

This is the second time Top Notch 1 has done work on my hse. They do excellent work and arrived on time. They were very polite and very professional workers. The price was good with no pressure. I would recommend them to all my friends and family.

Jennifer Henriquez
May 5, 2023

I was very happy with my roof installation!! Top notch answered all of my questions and made the process smooth. I had a great experience and would highly recommend Claude and his staff to my family and friends.

Angel Alicea
Apr 19, 2023

Claude from top notch 1 repaired our facial aluminum at our house in Washington township. It was quick and the work looks beautiful. Very satisfied!

Ellie Fischbein
Apr 3, 2023

We had a leak and the outside chimney & damper was removed and replaced. Top Notch was both affordable and did a great job. Highly recommend.

Kristen Wurf
Mar 7, 2023

We had a great experience with Top Notch 1 Construction. The job was completed in a timely manner, the crew was respectful and did a great job cleaning up after wards

Rachael Mt. Pleasant
Mar 4, 2023

We hired Mike and team to install two flue liners and our wood-burning insert and redo the face with brick veneer. They were so responsive, easy to work with, quick, and talented! We’re so happy with how everything turned out and we’re grateful to Mike and team for recreating our vision perfectly! Highly recommend their services.

Saverio Monachino
Feb 16, 2023

Top Notch-1 replaced damaged pre-fab panels. Mike came by to figure out the problem and the best way to go about repairing the damage. We agreed upon the estimate and then a team of three was swung assigned to the task. They arrived at the scheduled time and and within 2 hours had pretty much repaired the fireplace, and cleaned up the mess made in the process. Both Mike and the assigned team were professional. Glad we were able to find Top-Notch via an internet search. I would recommend them without hesitation.

Christina Lee
Feb 11, 2023

Top Notch cleaned our chimney for us and did a great job. They were easy to schedule and communicate with, prompt and professional.

Maryann Vermeulen
Jan 11, 2023

My block & stucco chimney crack repair turned into a full structure replacement, at four times the original estimate. The multiple hidden problems were not predictable, but the final cost seemed excessive. Actual work quality and demo cleanup were excellent and completed quickly. Had a few issues with project managers promising to include items, then not conveying those instructions to the work crew until I followed up.

Sal Mendola
Nov 18, 2022

I hired this company because I was getting a smoke odor when we had a fire in our fireplace. They recommended a chimney liner. After installing it we still got a smoke odor in our home. They came back, removed the chimney liner and did an extensive cement repair with specialized equipment. The cement coating went down the entire flue. This company went the extra mile even after I had a problem.
Sal Mendola
Sal Mendola

Karen Brown
Nov 18, 2022

I purchased my home around a year ago and I needed to get the chimney repaired. I called Top Notch and they came out and got the job done. I am very pleased.

Daniel Smith
Nov 15, 2022

Mike stated a time he would be arriving and was right on time. Very professional and was done in no time with a perfect installation. I would recommend him to anyone and will definitely use him in the future.

Mary Fitzsimmons
Nov 14, 2022

Mike was extremely professional in his inspection of my chimney
and went above and beyond in addressing the problem I had with smoke blowing back into the room. Thank you Mike I will recommend you for any construction projects my friends and family need assistance with.

Matt Galdo
Nov 12, 2022

Great company to deal with. Came in inspected our unit, cleaned and now the wife feels safe. Would recommend them to everybody.

sabrina dumicic
Nov 4, 2022

My mother needed a new roof. We called a couple of different companies including top notch 1. Claude from top notch 1 was very professional and very helpful with the whole project. The whole experience was amazing!!!! 10/10

April Gormley
Oct 31, 2022

Just bought a house with an unsafe chimney that needed to be repaired. They gave me a great price, which was a relief after getting a couple of quotes that were very expensive. Showed up on time, got everything done quickly and they did not leave any mess.
Overall I'm very happy with the work that was done :)

Juan Carlos Lisojo
Oct 18, 2022

Great customer service. Very helpful and responsive with questions. Inspected the fireplace & chimney & put in a ceramic seal for our chimney.

Jeffrey Wells
Oct 6, 2022

UPDATE to the review below: The owner called me back to apologize and offered to clean my chimney at no charge. He was very understanding and the technicians arrived on time and were polite during their visit. He clearly cares about his customers and his business and wanted to make things right.

My gas furnace flue didn't have any draft and their tech came out and confirmed this. His recommendation was that the whole flue duct system had to be replaced including a new roof opening for a cost of $7500. He said the re-shingle job that was done this past summer was fine and had nothing to do with problem. The next day I had a DIFFERENT contractor come out. They found that when the roof shingles were replaced, a pipe at the cap didn't leave enough room for a proper draft. He repositioned it, and it only cost me a service call.

***** Edit ******

Christine Grosse
Sep 28, 2022

Top Notch 1 saved our chimney from having to be replaced! We are very happy with the work that was preformed and the results look great. Mike and his crew were very professional and got the job done quickly. We would recommend Top Notch 1 for chimney repair/ replacement.

Cheryl Bruder
Sep 8, 2021

AVOID AT ALL COSTS Claude will promise you the moon and back but once they start work it's downhill from there. They will not be clear about when they are coming, make you call the day of to know even what time of day (morning/afternoon) they are coming, and then come late and cancel on your REPEATEDLY. They will also frequently tell you they told you one day and not the day they actually told you. They also might show up unannounced on a day you said doesnt work for you.

I had top notch tear down and rebuild my chimney and remove an old wood burning stove and install a new stove I bought. Claude said this stove installation would be no problem, but turns out the owner (Mike) told me they only do this 1-2 times a year so they have to special order the pipe. They were at my house like 5 times before they placed the order for the pipe even though the new stove was available for them to measure and look at at any point. Pipe took weeks to come in and then even more weeks to schedule as they kept canceling on me. Took 5 rescheduling's to finally get the pipe install finished.

For the chimney the teardown and rebuild the guys are notably sloppy. Claude and the owner will put on a good show saying don't get paint on this or else but then the guys make a mess anyway. They broke our hose quick connected and then covered it up and tried to fix it with caulk and got caulk all over our hose. They didn't acknowledge any of this until I pointed it out (I watched them do it) and then promised a new quick connect and never followed up.

I also had to keep pointing out little things like gaps in the soffit that they made from removing the old chimney and in the mortar of the lowest bricks for them to patch. I felt like I had to remind them a lot of pieces of the job (the workers kept trying to tell me they weren't installing the wood stove when it was in my contract). Not to mention I asked multiple times about them disposing of the old metal wood stove and was told originally they could take it for me but then later they said they couldn't or "had to check". I ended up having to get it removed myself since it was sitting in my backyard for WEEKS. I even had to call and remind them to submit the permit to the township since they hadn't done the application 2 months after the job was "completed".

Overall what should've taken just a few days actually didn't get completed for almost 2 months. I had an open pipe in my basement leading to the outside for weeks until they finally came back to do the piping. The hassle of dealing with their scheduling and staff is not an experience I would ever want again, especially for the size of the job and amount I paid- I expected a much better experience.
5 months after the job started we finally got a building/fire inspection which failed epically. I was told we would've burned our house down if we had used the stove as installed. top notch took forever to come out and fix it but still never addressed the distance to combustibles in the basement. After them not showing up and then showing up unannounced they stopped trying to come fix the issue and almost a year later I still couldnt use my stove. They failed fire inspection a 2nd time and we had to threaten legal action and get inspections and estimates from other companies for over 7k in repairs to bring their work "up to code" before he refunded us the amount we needed to get it fixed. The owner yelled at us on the phone even though HIS TEAM failed inspection twice. He refused to believe his team messed up inspite of the failed inspections and the camera inspection from another company showing cracks and missing mortar in an installation that was barely a year old and never used. Absolutely awful experience..never again

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  • 100 Burlews Ct, Hackensack, NJ 07601
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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Banner of Jp Masonry, chimney repair & foundation waterproofing
Jp Masonry, chimney repair & foundation waterproofing Oakland, New Jersey
Excellent 5.0 (22 reviews)
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