Todd Nichols Home Improvements
- 10489 IN-37, Elwood, IN 46036
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Locally Owned & Operated
About the Business
What people say about “Todd Nichols Home Improvements”?
Customer feedback is mixed regarding the services provided by Todd Nichols. While many reviews highlight the quality of work and the professionalism of the crew, there are serious concerns about poor craftsmanship and inadequate customer service. A significant complaint mentioned was the lack of response to follow-up inquiries, leaving some customers feeling ignored after initial satisfaction. Overall, the positive experiences are strong, but the negative reviews raise important issues about product quality and communication.
What Users Like The Most
- The crew was excellent to work with and we are very happy with everything that was done.
- Work was done in a timely manner and the job was well done.
- They have been very friendly and knowledgeable about any questions we have reached out about.
- We appreciate the time they took to finance us!
- Todd and company did a fabulous job with installing our new roof.
What Users Like The Least
- The floor was not swept before laying the vinyl plank flooring, so now I have 4 holes in my brand new floor.
- I've reached out over 3 times over 7 months and am being ignored.
- The seal is very cheap and poorly done.
- My brand new solid surface counter top is cracked due to poor support.
Recommended Reviews
I originally gave Todd Nichols a 5 star review, but after about a year, the true colors of the craftsmanship began to show. The floor was not swept before laying the vinyl plank flooring, so now I have 4 holes in my brand new floor because they failed to sweep it. My front door and side light windows leak when rain hits it, the seal is very cheap and poorly done, and last but not least, my brand new solid surface counter top is cracked due to poor support. I've reached out over 3 times over 7 months and am being ignored. Not exactly professional if you ask me.
The crew was excellent to work with and we are very happy with everything that was done. We would definitely recommend them and will be doing more in the near future
Replaced the soffit on our home, the work was fantastic and fast. The guys went above and beyond and we appreciate what they did. Would definitely recommend them to anyone. Thanks Todd.
137 locals recently requested a quote
- 10489 IN-37, Elwood, IN 46036
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Locally Owned & Operated
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