Titan Chevrolet

I had to have my 2022 Silverado towed in and your service department had it ready the next morning. Brian was a really nice guy, I had picked up a few boards from the lumber store and he graciously offered to drop them off at my home on his way home from work. Now that is what I call above and beyond. Everyone at your dealership was very friendly and courteous. We will definitely consider coming in when it's time to purchase another vehicle.

Thank you Bruce! I know the "dog and pony show" for warranty work is tedious, especially when it's simple. You pushed it through and got it taken care of in a very short time. You must have a direct line to the shipping gurus! Titan Chevrolet is great, their service department makes them shine!

Brought our 2018 Camaro here bc the infotainment system was glitching. Was looked at by an employee and was told it was "just the infotainment system, probably just a faulty fuse and its fine to drive", later that day the entire car just quit. The entire electrical system was fried. IF the employee (found out later it was a salesman playing at being a mechanic) would have taken 3 minutes to actually check the fuse instead of assuming they would have found all the water in the bottom of trunk (now what I know is a KNOWN issue for the Camaro) and MAYBE the car could have been saved.

The car is a total loss according to the insurance adjuster. Apparently Chevrolet no longer makes/has access to electrical components for the Camaros even tho the car is less than 10 years old. Not the fault of this particular dealership acknowledged, but still pretty disappointing. What other parts cant they get anymore? How is the average car buyer supposed to know what other vehicles no longer have available parts?
Anyhoos....
I wouldnt recommended bringing your vehicle for ANY type of servicing to this dealership bc you might not even get an actual mechanic but a sales person "helping out". And IF you do go here, bc sometimes you HAVE to go to a dealership, I STRONGLY recommended covering your ass-ets and recording any verbal conversations regarding your vehicle and get EVERYTHING in writing. Bc at the end of the day its all about what you can prove.

I will say that the two women working the service desk have been absolutely stellar. They have been understanding and just 5 star customer service from them from day 1. Some company tried to come pick the car up today and THANKFULLY the lady from the service department called us BEFORE they took it. We were just called last night after 5pm and told the devastating news that it was a total loss and hadnt had the chance to get our personal effects or the plate off. Had she not called us and asked what to do with the housekeys on the keychain our car and everything in it would have been who knows where. So a huge THANK YOU to her! She made what was a horrible situation just a little bit more bearable.

A shameI didn’t get the Oprah car give away
Seriously I was treated like Family. I did not go in to buy a car just to look but I fell in Love. I felt no pressure but was given the best of care. I would strongly recommend.

Awesome deal and Marchall was geart with his all questions and had me put in my new truck in around 2 hours

Team Titan ! Thank you, sincerely Thank you.
It’s Hot and my A/C was not doing its part to keep me cool, had an issue at first with the wrong part being shipped but at the end of the experience it was just a hiccup. I want to further thank Marshall Salsbury for taking the bull by the horns, making the calls that needed to be made and making me a very happy return customer. I have purchased 2 vehicles from the previous owners and it’s nice to now know I can continue to have great customer service with Titan. Thanks again to all that were involved in getting me cooled off and down the road.

Titan Chevrolet was really good to help me out. I didn't get there till after 2:30 after my car broke down and the service department was closed. But a guy that was just leaving, said he knew what probably was wrong with my vehicle and took it back and fixed it in about twenty minutes. They did a great job, and I'd highly recommend them.

The service department really needs to get their act together. I was not going to leave a review, but after I received a third reminder, I said what the heck.
I took my car in when the check engine light came on and after diagnosing the problem, found it to be a part that was covered under a supplemental warranty up to 150k miles. They made me an appointment for 6 days later on a Wednesday at 8am. Constantly assuring me it would take 15 minutes to do the job. (I know better- I've worked on cars for over 40 years.) Upon leaving that day, I receive a call to come back, they have the part and they can fix it today. I turn around and go back to the service department. They take my car in, only to find out the part they have is for a Silverado (I drove a Trailblazer). They will order the part and it'll be in on Monday. I would be out of state and told them I would keep the Wednesday appt at 8am. I arrive at 8am on said Wednesday morning and after waiting 1 hour and 30 minutes, I go back to the desk to check on my car. Oh it's ready, they say, then they say no, then they say they don't have the part in stock. Omg. I told them to just call me when they knew the part was in house. I travel for work and I would have to see when I could make another appointment. Finally 8 days later, I was able to get the repair completed.
I immediately left and purchased a new vehicle from the FORD dealership.

Dustin was so polite and helpful, I called about a high mileage vehicle, him and the Team of Titan Chevrolet were able to help me secure my 1st time buying a car that I'm gonna have to make payments on. They were able to explain any and all questions I thought of or hadn't even asked. Completely honest and helpful team. They've earned my complete loyalty for life!

I was in and out within 1 hour and I arrived 30 min. Till close with no money to put down just a trade in lol if you can call it that I had a 2007 nissan murano with well over 250000 miles on it and walked away with a used 2020 Chevy Silverado with 74000 miles. This is the place to go. Felt like family and inviting.

Titan Chevrolet recently bought out Duval Chevrolet in Starke and the improvement in service was sudden. Rocco Troino has returned as the service manager and truth and confidence has returned to the service department. I will once again do all of my business at our local Starke Chevrolet dealer. Thank you Titan Chevy for bringing Rocco back home.

Thank you Dustin for helping me get into the GMC Canyon. And Kristen for the financing help and information. Great service all the way around.

Great people! Bought a Colorado from Titan and it was such an easy experience. Will be back later next year for my son's first car.

WOW!!! What a difference. Titan Chevy is absolutely amazing. I had service done on my vehicle. A young lady in the service department was awesome. Brittany is the true meaning of CUSTOMER SERVICE and extremely professional! Not only will I be back, I'm sending ALL of my friends and family! She said they can service most makes and model vehicles.

My car buying experience was extremely easy. Titan Chevrolet staff was both professional and friendly. Special thanks to Ciarra. I've found a new home for my automobile purchases.

Enjoyed the people, courteous, sold me a car I didn't think I needed but fell in love. So different than Duval!

I just want to give a big shoutout to my Salesmen Dustin Griggs at Titan Chevrolet, you were absolutely awesome! You were incredibly patient with us as we test-drove about two different cars while still trying to decide. Not once did we feel rushed or pressured. We came back the next day and were able to purchase the car we truly wanted, and through that entire process, your patience and professionalism stood out. Thank you for making our car-buying experience smooth and stress-free!

I recently bought a 2014 Acura TL from this dealership and had a great experience from start to finish. Dustin was my salesman, and he was super friendly, helpful, and never pushy. He made the whole process smooth and stress-free. He answered all my questions, let me take my time, and made sure I felt good about the deal.

This is the second time I’ve had to utilize the service department, and I can’t tell you how pleased I am with the results so far. Continue the great work!

Josh may be new there, but Titan Chevrolet is all about teamwork to get the customer where they need to be financially.

BIG shout out to the team at Titan Chevy in Starke! Kristen, Marshall and Dustin you three are absolutely amazing and I appreciate everything you did for me, you all worked so hard to get me into the car I really wanted. Thank you so much for going above and beyond ❤️

The staff at Titan Chevrolet were extremely efficient, courteous, and most of all friendly.
I felt a sense of ease the second I walked in. The process of purchasing a new vehicle was seamless. Nothing but 5 stars for Kristen, Dustin and Marshall.

Came in to have my car diagnosed for a noise that it makes while the AC is running, I was told it was the tensioner so I proceeded with letting them replace this. I paid nearly $600 to have it replaced, few days later it began making the same noise. I contacted them and was told to come back in and now they are saying it wasn't the tensioner causing that specific noise, you would think they would try to fix the misinformed diagnosis but instead they are saying it's something else causing the same exact noise which would cost more money. This has become extremely stressful and costly and I've yet to speak to anyone at Titan willing to fix the matter.

They treat you right - not pushy like some of these other dealerships. Phillip LaGrand was polite and very informative. Cleanest Truck I looked at out of 6 dealerships. They were the only dealership that offered me a 3 year warranty on a 6 year old Truck.

My experience with Titan Chevrolet was amazing. Dustin was very knowledgeable and understood what I was looking to do. I appreciate the fact that they stayed past closing to complete the sale. If or when I need another vehicle, they will be the first place that I reach out to.

Without creating a post that’s a million miles long, let’s get down to brass tacks. I was in a desperate search for a vehicle and had been without one for quite some time. Due to my health failing last year, my credit score dropped from almost a 700 in September to below 500 towards the end of last year. I’d applied and searched at well over 100 dealerships across the state of Florida (even a couple on the FL/GA line). Just when I’d literally given up all hope, I received a random text from Titan Chevrolet. A man named Philip aka Dr. Phil was reaching out to see if I was still searching for a vehicle. I told him in a nutshell my situation and he softly asked if I had time to stop by which I did. Within 30 minutes, a young lady by the name of Kristen bent the corner and introduced herself. She’d just arrived at the dealership 4 days prior to that to begin her new career opportunity there. In her hands was a single sheet of paper. She dropped it in front of me and said how does this sound/look? She’d already gotten me approved for a vehicle. My baby is a 2016 a Honda CRV. Mileage was below average, condition of the car was darn near flawless, and was an all around sound vehicle. Dependability, fuel efficiency, and Bluetooth hands free were all features of a vehicle that were the most important to me, and that’s exactly what I was shown. I sat there completely dumbfounded because I couldn’t believe that they made it just that simple. When everyone else (and I mean everyone) said no, Titan Chevrolet said yes. Never once was I made to feel like I was wasting their time or being a burden. The hospitality was unbelievable, the service was top notch, and the people are just that, they’re hardworking people like you and I. Out of all the years that I’ve dealt with salespeople and dealership’s one after another, this was by far the smoothest and easiest. Hands down the best I’ve ever seen. If you’re looking for a dealership and salespeople that are the best and truly love what they do, search no further. Titan Chevrolet in Starke, Fl is it. I can confidently say that I’m a Titan girl for life!!!!!!!!!

Josh is the best I came by this morning he was awesome and very helpful and motivated his energy is outstanding Steve is a great guy thank you so much for helping me find my truck so excited go Titan Chevy

Team was timely and responsive. Kudos to them for working with our fleet company Holman with an extra shout out to Brad for being diligent in communicating with Holman to ensure car was fixed properly after a previous failure at previous dealership. Would recommend this establishment to anyone needing their Chevy fixed.

The team at Titan Chevrolet is awesome! Not only are they friendly and helpful, but they managed to find the exact vehicle I wanted in a matter of hours, while larger dealerships couldn’t make it happen in a span of weeks!

Dustin and Kristen was the best in getting me what I need and in my new car Thank you all so much

My salesman Phillip LaGrand was amazing! He wasn’t pushy. When I first got to the lot he introduced himself then let me explore until I found a vehicle I was interested in. Once found I went inside and started the paperwork process with him. He has a great personality, it very friendly, and super professional. Their Finance Manager, Kristen Trainer went above and beyond to find me the best finance deal possible. She obtained a very fair interest rate for me and was able to get me financed with GM Financing. She was a pleasure to work with because of her bubbly, happy personality. Both are very committed to doing excellent when it comes to taking care of their customers! Thank you Titan Chevy! I LOVE my new TrailBlazer!

Truck was in service related to the 6.2 liter engine Chevrolet recall. Service writer was very helpful. I inquired about difference in cost if any for my oil change that I will be paying for. Very concerned when I was told the oil change with the heavier oil was more expensive. My thoughs are GM should be responsible for any additional costs.

Titan Chevrolet staff were very helpful as I was purchasing a car from a distance. Their sales and finance team were very knowledgeable and saved me money on financing. Highly recommend them for the buying process.

Nice Used Kia found Out Car Shopping. Great Team @ Titan. Dylan & Marshall were Very Helpful. Best in Starke!

Service department was great. I had an oil change and tire rotation. They checked my vehicle for anything that may have caused any issues and let me know. I would highly recommend Titan Chevrolet great people and prices.

Branden and Marshall are great. They were very helpful and assisted in my purchase making it another overall great purchasing experience. They were willing to go the extra mile, keep the office open and even were able to provide transportation. Would highly recommend!

Code machine didn’t work on our car the first time in helpimg to diagnose the problem with our Malibu, but the service team kept at it unt they got to the bottom of what was going on with the Body Control Module. Didn’t charge us anything but Fidelity Warranty bit the bullet as we had paid them to do when we bought the car. Very nice folks there at Titan!

Haley was an amazing sales person. I love my new Chevy. Terry did an awesome job on my trade appraisal. 6/13/24 had my car in for service and Scott was great. Thank you for the great service! Had my car in for service after Titan Chevrolet took over and it was a very smooth process.