The Landall Group LLC

This is a tremendous company that is doing great things for their customers. Their reputation is high and the quality of their work is evident everywhere they’ve been. We recommend The Landall Group above all others.

I used this company for an insurance repair - basically a complete demolition and rebuild. House burned and was a total loss. This happened right before the pandemic and everything was shut down. Had issues with permits because no one was in the office, construction materials were hard to secure. Issues with the city and sewer. Austin the owner was at the front and center everyday working to get this secured and completed. He was always available by phone (even at weird hours of the night when a neighbor called us at our rental and said people were in the house). The are a great group of people and I would use this company again without hesitation! Yes, I recommend them fully!

Worst customer service of my life! High turn over of contractors. Rarely return phone calls! They didn’t finish my project and now it appears their number has been disconnected , they may have gone out of business. Not sure if they were extremely poorly managed or where scamming me! If they are still in business DON’T use

Used this company for an insurance repair after the first company the insurance company set up for us dumped us. Dealing with a major repair during the height of a pandemic was a nightmare. Major supply chain issues, people getting covid and every conceivable roadblock and problem caused a myriad of delays that were a nightmare for Landall and us. The owner, Austin, visited us often which made the ordeal bearable. Ultimately, the project was completed to our satisfaction.

The company was paid to install new insulation and remove old insulation and they left the old insulation under the house. We have contacted the company and they have yet to return our call. The kitchen floor was left slightly damaged. Floor wasn't properly covered. The original timeline that we were given for the wall to be replaced for the kitchen and the living room was extended by a month. As of today May 10th 2022 the issue has not been resolved and the work on our house originally started February 14th 2022, I was originally told that the job should be done by the beginning of March; however, they were not done until mid-april..

It took this company eight months to remodel a bathroom. We were told at one point during the construction that we would have no out of pocket cost and then were saddled with a $1,000 invoice after they were close to being done. They said the no out of pocket didn't include the insurance deductible. This would have been something that should have been stated when we were told their would be no out of pocket cost. They lied to the BBB and said we asked them to postpone working on the bathroom stating we had to have the house re-plumbed and requested they wait. This was absolutely not true. It only took a week to re-plumb the house and was finished months before they began working on the bathroom. We had glass doors that were installed terribly and only fixed when we brought it up. They showed up to do a final inspection without advising us the time of day they would be there and because of that we weren't home. They asked us to sign the final paperwork anyway. Light covers are not straight. They damaged two doors in the house by hitting them with materials. They painted in our front yard and ruined a rhododendron. They used a suitcase in my bedroom to put drinks on. They didn't cover the floors or anything else getting dust everywhere and didn't clean it up. They got paint on our floors that I had to scrape off. They changed the project manager towards the end and didn't notify us of it. A new person just started conversing with us with no introduction or explanation of the change. I would give them zero stars if I could. I'm absolutely disgusted that they lied to BBB to cover the fact that they overbooked themselves. I wouldn't recommend this company to anyone.