Logo of That Place Home Inspections, LLC

That Place Home Inspections, LLC

  • 513 Cross Ave, Pearisburg, VA 24134
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At That Place Home Inspections, LLC, we take pride in our ability to deliver comprehensive inspection services tailored to both residential and commercial properties. Located in Pearisburg, Virginia, we specialize in a variety of essential services including roof vent installation, roof waterproofing, roof skylight repair, gutter cleaning, roof leak repair, and roof water damage repair. Our technical expertise allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our approach is characterized by organization and a commitment to delivering durable, high-quality results.

We understand that thorough inspections are crucial for the long-term value of your property. Our well-coordinated team is dedicated to providing you with the insights you need to make informed decisions. Whether you are purchasing your first home or managing a commercial property, we are here to support you with reliable and detailed inspections that you can trust.

What people say about “That Place Home Inspections, LLC”?

The overwhelming sentiment from customer reviews highlights That Place Home Inspections as a highly professional and thorough service. John and Ronda consistently receive praise for their excellent communication, attention to detail, and willingness to engage with clients during the inspection process. Customers appreciated the clarity of the reports provided, which included detailed descriptions and useful visuals, making it easier to understand the findings. The team's responsiveness and ability to accommodate last-minute requests further enhance their reputation, making many customers eager to recommend their services.

What Users Like The Most
  • John and Ronda are everything you would want in home inspectors- professional, knowledgeable, thorough and personable.
  • They took the time to go over the report with you and explain everything.
  • The report they gave is full of details and pictures that were invaluable to us in planning ahead.
  • They were able to get me on the schedule quickly and communication was 5 star.
  • Their thoroughness was impressive, and they took the time to explain everything to us in detail.
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 5.0
Out of 71 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Matthew Merriman
Aug 4, 2025

Great company! John and Ronda are everything you would want in home inspectors- professional, knowledgeable, thorough and personable. I would definitely use them again and I would 100% recommend them!

Wayne Janes
Jul 31, 2025

John and Rhonda did a great job with my recent home inspection. They were very friendly, knowledgeable and thorough throughout the inspection process. I highly recommend using them.

Mandy Dean
Jul 8, 2025

John and Ronda were both fantastic, I can’t recommend That Place enough. They both were very patient and thorough, and took lots of time to point out and explain what they were finding. I’m in the process of buying my first home and they took very good care of me.

Josh Blankenship
Jul 1, 2025

Great team that works well together to cover all aspects of a home inspection! Very detailed and categorized report makes it easy to identify opportunities or concerns! If you’re buying a home, this is the team you want working for you!

Marc Jabbour
Jun 16, 2025

John and Ronda are as good as it gets in each key area. They have a strong attention to detail, patient, kind, thorough, and extremely responsive. They are the best home inspector we have worked with and highly recommend them to anyone buying a home.

Michael Carter
May 26, 2025

John and Ronda were excellent communicators and very thorough inspectors. They were happy to have us along and explain their process as we went. The report they gave is full of details and pictures that were invaluable to us in planning ahead. Thanks John and Ronda!

Bob Eichel
Feb 11, 2025

Professional, thorough, detailed explanation of findings a layman could understand. Highly recommend. Bonus: reports are well laid out and easy to filter - a bonus for reports to assist with negotiating or calculating cost of repair.

Nicholas Gooch
Jan 27, 2025

I chose That Place Home Inspections based on the excellent customer reviews, I was not disappointed at all. They were able to get me on the schedule quickly and communication was 5 star. The inspection was thorough and provided great detail, they were both very professional and happy to answer any of my questions. Overall, I would recommend them to anyone for home inspection needs.

Kimberly Patterson
Jan 10, 2025

This company is fantastic! They are very professional and thorough in the inspection. They take the time to go over the report with you and explain everything.
I recommend this company!

Wesley Jones
Dec 23, 2024

John and Rhonda were absolutely the best to work with. Not only was their report thorough, it was easy to use. It also offered the ability for me and my wife to automatically create a report of their findings to send to the seller. We will be recommending them to everyone we know going forward. They’re a must for your home inspections.

Eric Dixon
Nov 7, 2024

John and Ronda are absolute professionals. I couldn’t have had a better experience utilizing their services for a home inspection.

They were prompt, provided excellent communication throughout the process, and responded to any questions quickly and efficiently.

I was welcomed to be involved in the entire inspection, and was able to put my eyes on any concerns with the home. Exactly what I wanted.

I highly recommend them to anyone looking for a thorough, and reliable home inspection.

Bee Right
Oct 25, 2024

We were in a time-sensitive situation with our mortgage company, and our closing was on the verge of being canceled. We needed a home inspection immediately, but everyone we called was fully booked. That’s when we found That Place Home Inspections, and I can’t recommend them highly enough! John and Rhonda were fantastic—they squeezed us in, conducted a thorough inspection of our future home, and had the report ready that same evening. They took the time to explain any issues they found and offered improvement options. They even walked me through their software and reports, knowing I needed the information right away. By the end, they truly felt like friends. If you want a reliable inspection, do yourself a favor and hire them!

Brooke Corson
Aug 24, 2024

John and Ronda were extremely detail oriented. We have purchased several homes over the past 20 years and this was the most through inspection we have received. We highly recommend their services.

dan britten
Aug 23, 2024

Very thorough inspection. They have the equipment and take their time to do a great job. A very knowledgeable and nice couple.

Jonathan C
Jul 2, 2024

John and Rhonda were amazing! They were incredibly detailed, offered a lot of insight into issues and possible solutions. They were very kind, patient, and took the time to ease a couple of first time home buyers nerves. I can’t say enough great things about them!

florence Bredin
Jun 27, 2024

They were both so great, they explained everything to us as we walked through the inspection, they answered every question we had thoroughly, I would recommend them to anybody looking for a home inspection. They are the perfect ones to have do this inspection for them.

Logan Long
Jun 3, 2024

Went with That Place Home Inspections because of their many five star reviews and their ability to get us on their schedule fairly quickly. I am so glad that we did! I was not able to be present for the home inspection however the report provided was so user friendly and detailed that I am 100% confident we were taken care of. The report provided us with pictures of all of the issues that were found and was categorized so that we knew what needed to be fixed ASAP and what could be left alone for a while/monitored. If you’re in need of a home inspection that makes you feel confident in the house you’re purchasing, look no further!

Mary Ann Hoffman
May 27, 2024

John and Rhonda were thorough and competent. They arrived on time and provided us with a written report the same day which included detailed pictures and videos when appropriate of any problems noted. Detailed descriptions of any issues noted with suggestions for fixes were made. Since we were 800+ miles away and unable to be present for the inspection John called us the same day as the inspection to go over the report, answer questions and provide more in depth explanations. We are very satisfied with the service we received from That Place Home Inspections and highly recommend this company.

Ron Keys
May 6, 2024

We had a fantastic experience with That Place Home Inspections! They were incredibly accommodating, allowing us to be present during the inspection, and even though we only stayed for about an hour, they worked diligently without any interruption. Their thoroughness was impressive, and they took the time to explain everything to us in detail. We were thoroughly satisfied with their service, and without a doubt, we'll be reaching out to That Place Home Inspections for any future property purchases. Highly recommended!

Ed Abrams
May 6, 2024

John and Rhonda did a wonderful job for us. They were able to get us scheduled quickly and did an exceptionally complete inspection. They gave us a very extensive report and offered to discussed with us anything we had questions about.

Elizabeth Ackelson
Apr 18, 2024

I would recommend this company to anyone. They were so professional, kind, and easy to schedule with. The report was so detailed with so many recommendations, pictures, and explanations. No need to even look anywhere else for a home inspection!

kristen reed
Apr 17, 2024

A joy to work with!!! I countnt be there for the inspection but with their pictures and detailed explanation, It was like I was there. 100% trust and satisfaction ! Thanks again for all your hard work!

Jenny Lester
Apr 16, 2024

Amazing!! I am not very familiar with Home Inspections and wasn't sure what to expect. But John and Ronda were fantastic with explaining any questions I had. And they didn't wait for me to reach out! They called me to ask if there was anything I needed clarification on!

Their scheduling software made getting the process started a breeze! The program to view the actual inspection, along with clear, detailed photos was top notch! And their price was very affordable!

If I knew anyone in the area that I'm moving to, I would recommend them in a heartbeat!

Tracy Monju
Apr 12, 2024

That Place is fast and professional. They went above and beyond the expected home inspection by organizing the information in an easy to understand format, including tons of photos, and following up with a personal phonecall to ensure that I fully understood the results of the inspection. After this experience, I wouldn't call anyone else.

Parham Ghafourifar
Apr 9, 2024

Can not recommend Ronda and John enough! Their inspection on our (hopefully first) home was meticulous and well organized. They were always open to showing/ explaining various components of findings during the inspection, and they were very good about allowing us to ask plenty of questions or raise concerns. On top of that, they took plenty of pictures with explanations, and the website was modern and easy to navigate. We will be recommending them to those in the area!

Ashton Mullens
Apr 9, 2024

That Place Home Inspections did a fantastic job. As first time home buyers we were not familiar with a lot of terminology and they took their time to explain everything in detail. They invited us to attend the inspection with them which was super helpful. Such a great experience and would use them again!

S
Apr 8, 2024

They were very professional and thorough, the results came back quickly. I was purchasing a home from out of state, waiting to make the trip until my inspection was complete. The seller was not the easiest person to deal with however John and Rhonda handled him like a champ, investigating the house top to bottom discovering things that would have never been seen by the untrained eye. They saved us tens of thousands of dollars in repairs if we did follow through with purchasing the home. Thank you guys so much!

Tyler Coy
Apr 8, 2024

“That Place” is the dream team when it comes to home inspections! If you’re looking for someone to do a home inspection for you, this is who you should use. First, the owners are punctual and incredibly easy to schedule with. All booking/payment can be done online on their intuitive website. My latest home purchase was in disrepair and they braved the storm to get into all of the areas of the home. Their reports have an incredible amount of detail and are definitely going to help me in maintenance/repair decisions on my fixer upper. Bottom line: hire this company with no hesitation if you need expert opinions on your home purchase or sale.

Ray Graves
Feb 23, 2024

Super friendly folks to deal with. They did an outstanding inspection on our future home! Extremely thorough and detailed report. Readily available to answer any questions. Can't say enough how great they were!

Jamie Cogbill
Feb 9, 2024

John and Ronda did an outstanding job with our home inspection. They were very thorough and encouraged me to be with them during the inspection and ask all my questions. Their report is also very detailed and thorough and helpful. We'll continue to use it and reference it after we move into our new home.

Greg Williams
Jan 8, 2024

They are great people. Answered any questions we had and explained everything to us. Would definitely recommend them and use them again

duc vo
Dec 13, 2023

John & Ronda Heubi were very friendly, professional, and informative during our condo inspection. updated my wife and I throughout the process. Even showed my son where the electrical panel was located in case he needed to shutoff the electricity. Overall very satisfied and happy with their inspection of our condo. Would definitely use and recommend their services again in the future.

Wenna Jenkins
Sep 3, 2023

The inspection was above and beyond. Every attention to detail was paid. These folks were professional, super nice, and personable. I highly recommend.

Sophie Rodriguez
Sep 1, 2023

Great team to work with! Very responsive, took my last minute request with no problem, followed up quickly and got results!!! Highly recommend!

Darrell Ellison
Aug 17, 2023

They did a great job on the inspection of our home. We were approaching the one year warranty on our new home. John and Ronda did an excellent job finding many mistakes by the builder that needed to be addressed.

Thank you for your attention to detail and saving us headaches down the road that otherwise would have been our responsibility!

Jesse Dineen
Jul 20, 2023

John and Rhonda did a wonderful job on our inspection! I drove out 3 hours to the house we were under contract for to meet them and had such a good time watching their process and talking to them! They were thorough, friendly, and clear in their communication of their findings. I especially appreciated how they gave us tips and recommendations on what they would do to fix many of the problems on our own. I would definitely recommend them to anyone!

Sarah Thompson
Jun 26, 2023

Very thorough and professional. The report they give is very detailed with pictures. Could not have asked for a better experience.

Wendi Guo
Mar 14, 2023

John and Ronda are very professional. Their inspections are very through and detail. I used them for my own properties and my clients properties for many years. Highly recommend !

Matthew / Alyssa Whited
Mar 8, 2023

Took the time to thorough explain what they were doing and checking along the way. Answered any and all questions. Great inspectors.

Laura Wamsley
Feb 28, 2023

That Place Home Inspections did a great job with my inspection. I loved that they invited me to attend and talked me through everything as they inspected. There report was very detailed and I had it back the same day.

Empty Field
Feb 13, 2023

Thorough and extremely professional. Answered all questions, report was timely, very detailed and easy to understand. Highly recommend. I will never purchase a house without an inspection again.

caitlyn Blankenship
Feb 9, 2023

John and Ronda were amazing! They are very thorough and great at breaking things down and explaining. We would highly recommend them, and plan to use them again for any home inspections we may need. They are super quick to respond to any questions you may have before the inspection as well.

Oh Well
Feb 6, 2023

John and Rhonda did an exceptional inspection. Gave me more detail than I knew what to do with and made results easy to understand and access. Very timely response.

Krystal Miller
Dec 17, 2022

10/10 Rhonda and John do great work! They're super thorough, explain everything throughout the inspection, and just easy to work with.

Mike Buckley
Oct 27, 2022

First things first, going into my first inspection as a home shopper, I really feared that it was going to be SO boring. Not so! John and Ronda made it interesting and informative and I learned a lot. They're great to work with and their thorough inspection was crucial in making our decision.

Roberto Eaton
Sep 12, 2022

John and Ronda are thorough, detailed, and knowledgeable. They took the time necessary to go through the property and discovered items other inspectors would have missed. If your looking to buy a home, I would highly recommend That Place Home Inspections.

Linsey Blankenship
Sep 5, 2022

John and Rhonda were amazing. They were thorough and precise. They explained things to my husband and I that otherwise we would not have understood in depth. They were friendly but professional. I love that this is a family business because the pair work extremely well together. We couldn’t recommend them enough!

Taylor Boone
Aug 22, 2022

Definitely recommend their services! I’m a first time home buyer and they completed the Inspection, sent me the report, and communicated in a timely manner to help me make a decision about purchasing a home. They gave me detailed information and answered all of my big questions and concerns, and ultimately helped me avoid making a purchase on a home that needed more work than I was comfortable with. Absolutely recommend their services to anyone who wants the inspection process to be smooth!

Shevonne Thompson
Aug 15, 2022

John and Rhonda (home inspectors) are excellent, were on the job before time, explained everything as we went along with the inspection, were thorough, and very pleasant people to work with. You can not find more excellent quality owners and companies such as 'That Place Home Inspections, LLC' these days. They are A+ and could not get any better according to my husband.

Lisa Ody
Aug 4, 2022

They were very responsive and helpful. I was trying to get an inspection done from across the country and I appreciated the prompt inspection and turn around time.

Norma Tindle
Jul 24, 2022

John and Rhonda were a pleasure to work with. From the first phone contact, I knew there was no reason to call someone else. Prompt, thorough and precise . Home inspections are a must for the protection of the buyer. The trained eye of an inspector can discover underlining issues that even the home owner isn’t aware of. John and Robin explained in detail the report, giving information on each category. I highly recommend “ That Place Home Inspection “ and I will be using them again when the need arises.

Lauran Hansen
Jul 15, 2022

I could not be happier that I chose this company to do my home inspection. John and Ronda were extremely thorough in their report. They called me to walk me through their findings. They made their selves available for any follow up questions I had. Most importantly, they made it clear that they were working for me and only looking out for my best interest. Very happy I went with them!

Richard Paitsel
Jun 25, 2022

Could NOT be more pleased with the quality of service provided. Very professional and thorough. Will definitely be calling again.

Johnny Faw
Jun 14, 2022

Excellent service, fast and very comprehensive. The final home inspection report was available the same day of the inspection. Highly recommend That Place Home Inspections, you won't be disappointed in the service you recieve!

Arielle Pollack
Jun 6, 2022

John and Rhonda were amazing. They were super thorough in their inspection and walked us through their findings as they were going. They were also extremely nice and friendly. They got the inspection report to us that same day and it was very detailed. The report is helpful and pretty easy to navigate. It also included pictures, which was very nice. They pointed out several very large and concerning issues to us during the inspection. We ended up backing out of the contract because of those issues and were able to save ourselves a lot of money and headaches in the future. I would highly recommend them and would absolutely use their services again.

Rodney
May 3, 2022

Very professional and informative. I believe they did a thorough job in inspecting the house, as well as explaining their findings and things to be concerned about. Would definitely recommend.

Daniel East
Apr 15, 2022

These guys are true professionals! I would recommend them to anyone before buying a home. You could not ask for a more thorough home inspection! Great People also!

Lucy B
Apr 12, 2022

These people go above and beyond. They saved me from buying a total money pit of a home. Some back story- Im trying to move back home after working out of state for the last 2 years. So I found a home online and was told it needed very little work, and was basically move in ready… long story short, it wasn’t even close.

Very nice people and a very detailed inspection. I’ll definitely go to them again for the next inspection.

Lonnie Bowe
Apr 9, 2022

John and Ronda were wonderful home inspectors. They were friendly and thorough. I was present during the home inspection and they explained everything to me as they were going and answered any of my questions. I learned a lot from the short time with them.

The digital inspection report was easy to read and understand. It had lots of pictures. I was impressed at how fast they were able to get it to me. They have great communication, over the phone, email, and text.

I recommend them!

Jeremy Lyon
Apr 1, 2022

John and Ronda are amazing. They did a very thorough inspection and the report was so helpful to understand the severity of issues identified.

Jacob Key
Mar 22, 2022

John & Ronda were amazing to work with. They explained to me what they were seeing during the home inspection. In addition, they provided some general information as to how it could also be fixed in some cases or why something may have been done a certain way. They were very prompt in providing the report after the inspection. I received it the same day. In addition, they were very willing to explain why they flagged or were concerned about various areas and components. I would HIGHLY recommend them if you truly want a clear picture of the condition of a house prior to purchase. The level of professionalism was amazing. If I were to look at another house in the future, without a doubt would call them.

Dawn Cantwell
Jan 26, 2022

This team was the most experienced home inspectors I have dealt with! I live in Indiana and they made the home inspection so easy to read and to know what I was investing in moving to another state.. I have flipped many houses in my area and know what to look for here and they went way and far beyond to make sure the place I invested in was a good investment there. Very knowledgeable about every question I asked about structure, electrical, plumbing and etc. You all are the best inspectors I have dealt with in our real estate investments. Makes the inspectors in my area look like armatures by all means. Thank you so much!!! Will definitely refer you to anybody.

Michael Biggs
Nov 6, 2021

Super nice people that are very professional and good at what they do. They will take the time to walk you through the inspection with them so you can see what they are seeing and explain the issues. I highly recommend them.

Andy French
Nov 4, 2021

The company provided a thorough inspection and have been great to answer any questions and be available for follow up.

Elizabeth Tchagalidze
Oct 13, 2021

John and Ronda are incredible. Very thorough, informative, knowledgeable and communicative. My highest recommendations for anyone needing a home inspection.

Emily Anderson
Jul 19, 2021

They were very thorough, and did a wonderful job explaining things to me as we went along. I would highly recommend them.

Carla Merrick
Jul 3, 2021

John and Ronda were very thorough in their inspection of the property prior to our purchase. They took time afterward to answer all my specific questions, provided extreme detail and photos of each piece of the walk through and have been a true professional resource that was well beyond its worth in value. I have used That Place Home Inspection for a second time as well and will continue to do so with each property I consider purchasing. Hands down, their’s is the most useful home inspection service experience I’ve had yet.

Dawn Follin
Jul 2, 2021

This was for an inspection prior to a home purchase. John and Rhonda were awesome. I received my full report just hours after the inspection. I am out of state, and they were available to go over the report in detail with me which helped me to understand all the ins and outs of the inspection. They have a great inspection report online with plenty of photos and full explanations. They went above and beyond what I expected.

Chris Littlejohn
Jul 1, 2021

John and Ronda were outstanding. Friendly, informational, professional, and responsive. Scheduled our appointment and they were promptly at our prospective property just a few days later. Our report was sent to us just a few hours after the inspection. Would highly recommend.

Helen Clarke
Jun 30, 2021

John and Rhonda did a great job of inspecting the house that we are preparing to buy. They are very knowledgeable and they take very good care of the client. This is the second time that we have used them and we were very happy with the both of them. They went step by step to tell us what was wrong and what they think what was best for situation. They were very patient with us. Thank you John and Rhonda.

Jan Ozer
Jun 24, 2021

John and Ronda inspected a home we had contracted to buy and were incredibly thorough and well organized. They found about $40K in problems plus mold and water damage. We walked away, got our earnest money back, and are glad we did. John and Ronda will inspect any home we consider buying.

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  • 513 Cross Ave, Pearisburg, VA 24134
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Locally Owned & Operated
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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