Logo of Sylacauga Ace Hardware

Sylacauga Ace Hardware

  • 214 W Fort Williams St, Sylacauga, AL 35150
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Locally Owned & Operated
  • Asphalt Shingle Roof
  • Gable Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Sylacauga Ace Hardware, located at 214 W Fort Williams St in Sylacauga, Alabama, we pride ourselves on being a versatile resource for both residential and commercial projects. Our extensive range of services includes roof skylight installation and repair, gutter installation and repair, roof leak and water damage repair, as well as soffit and shed roof repairs. This breadth allows us to manage complex projects from start to finish, ensuring that every detail is meticulously handled. Our commitment to organization and consistency is evident in every project we undertake. We focus on delivering durable, high-quality results that provide long-term value for our clients. With a well-coordinated team, we are equipped to tackle any challenge, ensuring that your needs are met with precision and care. Whether you are looking to enhance your home or manage a larger commercial endeavor, we are here to support you every step of the way.

What people say about “Sylacauga Ace Hardware”?

The overall sentiment from customer reviews is highly positive, with many praising the excellent customer service and the wide selection of products available. Shoppers frequently highlight the helpfulness of the staff, who go out of their way to assist customers in finding items and provide knowledgeable recommendations. Despite a couple of negative experiences, particularly concerning staff interactions, the majority of feedback reflects a welcoming atmosphere and a commitment to customer satisfaction. Communication seems effective, with staff members well-versed in the products offered, contributing to a positive shopping experience. Delivery service is not specifically mentioned, but the in-store experience is generally well-received.

What Users Like The Most

  • Excellent customer service! I'll never shop at a big box again.
  • The young lady that helped me was so very helpful and kind.
  • Always have what we need, always willing to help and very friendly atmosphere.
  • This store can absolutely support every hobby or tool your heart desires.
  • The store was super clean and organized.

What Users Like The Least

  • Employees stared and just kept asking questions on the radio for someone to come help me.
  • Younger woman accuses one of us of stealing just because we don't want your help.
  • This store needs to train some people right.

Recommended Reviews

Overall Company Rating
Good 4.4
Out of 13 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Erin Nixon
Jul 22, 2025

I'm so glad they brought ace back to sylacauga. And it's such a great place too buy just about everything you need. From insecticids all the way too the great Estwing branded tools that they carry! My husband adores Estwing products and he gets them at a great price here. And they last a long time to boot. They also have some of the most exquisite bird feeders and seeds of every kind. This store can absolutely support every hobby or tool your heart desires, and even the tools you needed and maybe didn't need they are even suppliers of the Blackstone grills!

Geo Tiger (VZ)
Mar 27, 2025

Excellent customer service! I'll never shop at a big box again. They have an excellent display for Big Green Egg, all types of grilling accessories, and Traeger smokers. Plus, they're a licensed dealer for Bad Boy mowers & Stihl chainsaws!!

Angela Trucks
Feb 1, 2025

Our cashier was so helpful and kind as to show us where the item we were looking for was, and then she waited on us. I really like the store and will be going back.

Joe Mama
Dec 11, 2024

I did not like how employees stared and just kept asking questions on the radio for someone to come help me at the Stihl aisle for a 30-dollar chain that I bought 4-6 months before for my chainsaw, and now y'all don't have it anymore. I'd rather take the trip to Talladega since no one in that store knows what they're doing or knows what type of chain for my chainsaw, even though it's a common 16 in. bar 0.43. 55 link. It's convenient to drive there; it's helpful unless it's Stihl-related. This store needs to train some people right.

Kumari Swain
Nov 30, 2024

I’m glad Sylacauga has a Stihl dealer! Can’t wait for the zero turn lawnmower to drop during the summer of 2025.

Deb Johnston
Oct 6, 2024

I looked everywhere and could not find what I needed. I went to Ace and they had a selection to chose from. The young lady that helped me was so very helpful and kind This will be my go to store from now on.

Christina Isbell
May 10, 2024

Staff are so sweet and helpful. This place is easy to miss as it's in a weird location in town.

Robert Blanchard
Apr 17, 2024

Sylacauga Ace has what I need with friendly staff to help me find it! Always a good experience at this store.

Dana Stephens
Feb 20, 2024

Came in to purchase a specific Stihl chainsaw and they had the model in stock. Hayden was extremely helpful and has become a go to person in this store for me. He explained everything well, and made sure I fully understood the saw. This location has always been very helpful when shopping the store.

Rose Podoris
Nov 10, 2023

Hayden was the most helpful worker I’ve ever met. Very knowledgeable in all products offered at the store. 10/10 would recommend Hayden at ace

Jennifer Tillman
Oct 23, 2023

Im glad the good people of ace watch the "customers" that come in and with all the cameras im sure if they "thought" someone was stealing they probably already watched you on camera and then came to intervene which is what a good employee who cares about the company they work for does. You cant be mad at that! This is the cleanest most helpful ace I've probably ever been to. They always have what we need, always willing to help and very friendly atmosphere. Always shop and here and will continue to. Thanks Ace for being so awesome we really needed yall here in town!

Këṣṣhö Märïë
Oct 21, 2023

Came into this store 30 minutes before you guys were supposed to close and as we are about to leave because you don't have what we need in-stock the younger women accuses one of us of stealing a box of nails or screws just because we don't want your help doesn't mean we are stealing.

Jamie Frost
Mar 14, 2023

The store was super clean and organized. I was able to find everything I needed, with some help from the great staff, and used my app to help with my purchase at the register!

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  • 214 W Fort Williams St, Sylacauga, AL 35150
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Locally Owned & Operated
  • Asphalt Shingle Roof
  • Gable Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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