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Star Electric Co

  • 913 Polk St, Aberdeen, WA 98520
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Star Electric Co, located in Aberdeen, Washington, we specialize in a comprehensive range of services designed to meet both residential and commercial needs. Our expertise spans roof replacement, emergency roof repair, roof vent installation, roof gutter repair, and roof leak repair. This versatility allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. We pride ourselves on our organized approach and commitment to delivering durable, high-quality results.

Our well-coordinated team is dedicated to maintaining a consistent standard of excellence, which has earned us recognition for reliability in the industry. Whether upgrading electrical panels or addressing roofing challenges, we focus on providing long-term value for our clients. With our strong project coordination skills, we ensure that even the most intricate jobs are completed thoroughly, reflecting our dedication to quality craftsmanship in every project we undertake.

What people say about “Star Electric Co”?

The majority of customer reviews indicate a strong satisfaction with the services provided by Star Electric. Many customers praised the company's prompt and friendly customer service, highlighting effective communication and quick response times, even during busy periods. The technicians are frequently described as knowledgeable, professional, and efficient, which contributes to a positive overall experience. However, there are concerns raised about consistency, as one customer reported repeated visits for unresolved issues, leading to frustration. Despite this isolated complaint, the prevailing sentiment portrays Star Electric as a reliable choice for electrical services.

What Users Like The Most
  • Star Electric sent a bid estimator and wrote an excellent scope of work within a week.
  • They are friendly over the phone, arrived on time, and are knowledgeable & polite.
  • Star Electric was the only company that professionally and politely called us back.
  • They were able to fit my electrical repair into their schedule in a reasonable time.
  • The technician was patient and capable, figured out the cause of the electrical issues right away.
What Users Like The Least
  • This place had to come out to my house 4 times for the same job, that each time they proclaimed was 'fixed'.
  • They destroyed my backsplash above my sink.
  • I have been waiting for almost two months to get my backsplash replaced.
  • If you call and no one answers there is no way to get in touch with them.
Recommended Reviews
Overall Company Rating
Excellent 4.8
Out of 20 reviews
5 stars
4 stars
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1 stars
Show first:
Zac Madison
Nov 22, 2024

If I have to call an electrician, I call Star Electric/Madsen Electric!

They select the best, most experienced, and highly qualified individuals around to make up their team!

Not only the quality of the service they provide, but the experience and customer service I receive through them keeps me coming back time and time again!

No one likes the feeling of having to deal with any issue period no matter the size, but I feel better knowing what kind of customer service I receive there. At Madsen Electric, formerly Star Electric, the lady at the front desk is amazing! You know you will be well taken care of, trusted service at a very fair price and she always will go above and beyond the norm to treat you the best! It’s a down home friendly feel that takes the edge off the issue and puts your mind at ease knowing it will be taken care of and taken care of correctly the time!

I am always very pleased and never have to consider any other options!

Thank you!

Micah Dunning
Sep 22, 2023

We upgraded from a 100A to a 200A panel and had several other items addressed in our 1910 home. Star Electric sent a bid estimator and wrote an excellent scope of work within a week to discuss and receive sign off on work to be completed before project execution. Their team worked fast, were friendly, and most importantly professional. I have been in the commercial AV industry for a decade now and I would not hesitate to use Star Electric Co for any future projects on my home.

Brandon Gibson
Nov 12, 2022

I called about an electrical problem I had and they gave me a direction to solve it on the spot.

Julie Merrill
Oct 20, 2022

What a great company!!!
Friendly over the phone, arrived on time, knowledgeable & polite tech.
I highly recommend G.H. Star Electric. Well done guys, well done!

Rita DePoule
Sep 30, 2022

I called at 11:45am and was told they are booked out several months but if one of their guys got in early on Friday that he could come see what the problem. Then to my surprise I was called at 12:50 same day that someone could be there in 20 minutes! A really nice young man showed up, assessed the problems, advised of solutions and went back to shop for parts. He returned and fixed the garage lights and added a great light for backyard. Amazing!

Hope Anderson
Aug 23, 2022

Star Electric is the only company that Professionally and Politely called us back! We are so thankful and grateful that they did! Everything about this company was amazing! We would recommend them to anyone

Stanley
Jul 30, 2022

I called one day to see about getting our dryer checked out, and they were helpful in getting someone out the next day to fix it. Quick billing too, which I can appreciate instead of waiting for days on end. Thank you!

Brian Hoyt
Jun 15, 2022

Greg the technician came in figured out the problem repaired it very nice person very knowledgeable just all around great service I can't thank them enough would highly recommend using their service thanks for helping us out in our real time of need

Kent Paddock
Mar 1, 2022

Every Electrician within 50 miles were not even answering the phone or returning voice mail. Star Electric Co. did! That in it's own right says A LOT. They were busy yes, but they worked hard to fit us in. They are the best. The electrician was the best. The price was good based on the work, material & labor done, all was top notch quality. Call Star 1st and use them and you'll get the BEST in service. Feb'22.

Ariana Acosta
Feb 18, 2022

Star electric was Reliable, Quick& Efficient working on my fathers trailer park home. Debbie is also an amazing receptionist as she was kind and professional plus SO communicative. Appreciate that alot.
was on the waiting list for 3 months but worth it for us!

Sammy Google
Sep 1, 2021

Matt showed up on time. He appeared to be young so I was a little skeptical but I realized soon that I was wrong. He was patient and capable. He figured out the cause of the electrical issues right away and gave me a comprehensive explanation. He didn’t waste no time, finished all the job with a positive attitude. However It was actually after a couple of weeks when I start seeing the improvements in functionalities of my electrical devices. Sorry Debbie, I gave you a negative response when we talked on the phone since I still had the same issue with my electric devices. Everything works fine now and I’m so happy about all the services I had from you guys. Also thank Debbie for the schedule adjustment so that I was able to have the service much earlier than expected. Awesome job you guys, thanks again.

Linzie E.
Aug 31, 2021

Our Electrician Josh, was on time, fast and efficient. He explained and showed me why our outdoor flood lights weren’t working. He also replaced a wall heater and thermostat for us. We’ll certainly have him return for other work in the future. Their receptionist was friendly and helpful as we texted back and forth to make sure we had the correct replacement parts.

Michelle Bogart
Aug 13, 2021

I lost power in most of my house & couldn't find an electrician who wasn't already booked 2 months out, I called Star Electric & spoke to Debbie who was so nice & had compassion for my situation & emergent need for an electrician during this extreme heatwave. She was able to squeeze me in since one of their electricians was working in my area anyways & then Greg showed up. Greg was amazing & very experienced, knowledgeable & kind. He fixed my problem immediately & took the time to explain why this happened. I will be using Star Electric for further repairs in the future. Good customer service all around & I don't know what I would have done without them. Thank you Star Electric & thank you Greg, for caring & for your quick response during these difficult times! Michelle B.

Samantha Stow
Jan 7, 2021

Talked with the staff on the phone, easily scheduled a quote, and the estimator came out on time. The estimator was friendly but talked about the job. Offered suggestions that were reasonable.

Patrick Collecchi
Oct 29, 2020

They were able to fit my electrical repair into their schedule in a reasonable time. The repairman was punctual an really went above and beyond.

Teri McDomic
Sep 20, 2020

Star Electric is fabulous.
They are professional yet personal. They pay attention to detail and your individual needs. Star Electric is a top quality company. I will always call Star Electric for my electrical work.

JOHN TUTTOLOMONDO
Aug 7, 2019

Do you live in the Harbor?
Do you need a great electrician with awesome response time and a real person giving on time and correct answers? Look no further! Star electric has you covered.

Arilla C
Oct 10, 2018

I don't know the gentleman s name but when a tree took out our power at our house, he came and rewired and worked with the PUD and got us up and going! He was courteous and cleaned up after himself. Great experience! Thank you sir!

Kara Krenz
Mar 20, 2018

This place had had to come out to my house 4 times for the same job, that each time they proclaimed was “fixed”. And when replacing my outlets, they destroyed my backsplash above my sink. This was apparently done by the owners son. The son also got my entire kitchen cupboards and mud room filthy from him crawling under the house and did not even bother to wipe his feet or offer to clean up hid mess. I have been waiting for almost two months to get my back splash replaced, two weeks ago I was told someone would be there next week to do it??? Also if you call and no one answers there is no way to leave a voicemail, even during business hours. I would never recommend to use them.

Terrance Wilhite
May 16, 2016

Star has done several small jobs for us over last couple years. they always make sure all wiring is correct and change any that needs it. Their price is more than fair also. Fast service, good work. Just had star repair my meter base which decided to short itself out and tried to destroy my house. Star was very busy but managed to get someone out in less than an hour after the pud shut down the power. The young man they sent was very capable and could even work while talking on the phone. Between star and the pud I was only without power for around four hours. I will always recommend star to anyone.

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137 locals recently requested a quote
  • 913 Polk St, Aberdeen, WA 98520
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • Financing Available
  • Licensed & Insured
Website
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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