- 74 Glen Rock Rd, Cedar Grove, NJ 07009
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
- Metal Roof
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Recommended Reviews
Extremely disappointed in our experience with Terry and Slate Roof Professionals. We asked for an evaluation and proposal on what needed to be fixed to address some leaks in our terracotta roof. We agreed to his proposal and the work started. Once his subcontractor got up on the roof he identified additional issues and gave me another estimate doubling the price (we are talking close to $20k in costs). Again we agreed as we thought all this work would fix our issues. After they finished the job, we discovered one of the original leaks we identified upfront was never repaired as we continued to get water damage. We gave them the benefit of the doubt and asked Terry to come back to address it since it was part of our original work contract, however he refused, made excuses (e.g. blamed my babysitter that she told his sub where to repair, which I was truly flabbergasted by), and offered to give us an additional quote for the work that was already supposed to be done. Extremely frustrating and negative experience all around and we are now in a position where we have to pay another company to repair what we already paid Slate Roof Professionals to do. We will be submitting a BBB complaint and will never do business with this company again.
Terry and team provided outstanding service. The work was complex and difficult to reach on a very high roof and they expertly addressed all issues. I would highly recommend them to anyone in need of general roof repairs and/or complex tile repair or replacement. It is not easy to find their type of expertise.
Terry Lowe and Slate Rood Professionals were highly recommended by our neighbor and we are so grateful for the referral. We’d worked with them over the years on some small repairs and when it came time to replace the whole roof we knew we were in great hands. Terry made sure the whole process went smoothly. After showing us a variety of tiles in a variety of colors, he took the time to drive me around and look at homes where tiles we liked were used. Once we choose the tile, Terry and his team were easy to work with. They were professional, prompt, and kept the area clean. They were always courteous and responsive to our questions. Terry delivered the job on time and within the estimate. We were extremely happy working with Terry and Slate Roof Professionals and are happy to highly recommend them.
- 74 Glen Rock Rd, Cedar Grove, NJ 07009
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
- Metal Roof