SERVPRO of White Plains, New Rochelle

I can't thank ServPro of White Plains enough for their exceptional service in resolving the septic backup issue in my basement. When I called their office in a frantic state, they remained calm and accommodating while assessing the situation and presenting multiple solutions.

Freddy and his team were absolute rockstars. They arrived promptly and efficiently communicated the problems and the cleaning process involved. The restoration they performed on our basement bathroom and the affected areas was nothing short of fantastic. Moreover, I found their pricing to be fair and reasonable, unlike the feeling of being ripped off that often accompanies such problems.

Thank you again, ServPro of White Plains, for doing such a phenomenal job. I genuinely appreciate your outstanding service you provided.

Andrew turned a horrible experience into a positive one with his help and experience. I cannot say enough good things about how he helped us after the fire. Thank you Servpro and thank you Andrew!

These guys were the most professional people I ever work with. Stuck to schedule and we’re on time every time the workmanship was excellent I highly recommend using them

Earlier this November while my son was away a hose disconnected from my heating/air conditioning unit which is housed in a closet in his room. As we live in a high rise building, the unit is connected to the plumbing in the building causing a flood in my son’s bedroom.

When I called my Allstate Agent, he recommended ServPro of White Plains and New Rochellle. I called ServPro
and their engineer, Hiram, was at my condo within a couple of hours.

Hiram came in with a crew and immediately torn out the old carpeting and installed industrial de-humidifiers in the room. Later that evening something happened with the circuit breaker which my son fixed but I was concerned about the ServPro equipment in his room and called ServPro again.

That night at about 8:30 p.m. Andrew, the construction engineer from ServPro, came to the condo to make certain that everything was in working order.

The next day Hiram and his crew removed the damage sheet rock and other damaged items from the room. My condo has very strict “rules” about any construction and/or clean up. The ServPro employees respected this and were very careful to remain within the parameters of the “rules”.

For the next week Hiram was here everyday checking on the humidity levels in the room and to make certain all was okay. Amazing service!!!!

Andrew came by to see the damage and to get the information he needed to prepare a quote for myself and Allstate. He clearly explained the scope of work for repairing the damage in my son’s room. He also spent the time to measure out the entire condo as I thought that we might replace the floors throughout while they were replacing the floor in my sons room.

These guys are unbelievable!!! All ServPro employees saw to it that a bad situation was eased for me and my family. Hiram, Andrew and all of the ServPro crew who came to my condo were extremely professional, friendly and courteous.

I would strongly recommend ServPro of White Plains and New Rochelle to anyone who has had damage to their property and wants to deal with real professionals!!

Sincerely,

Daria J

Serve Pro White Plains made a difficult situation so much easier for me and my family. The Project Manager Brendan was professional and knowledgeable when it came to my kitchen leaks and damage. The company itself was dependable and the process moved quickly!

As a property manager, I deal firsthand with property damage and all types of emergency issues impacting my tenants. The most important thing for me and my clients is to have a team like Servpro White Plains and New Rochelle able to respond 24/7 to prevent any further damage. Their teams are knowledgeable and professional and complete the job from start to finish. I trust this franchise completely and know when I call Greg and Andrew they will respond immediately and let me know exactly what needs to be done.

Servpro was great to work with. Mike was patient with my questions and the men who worked at the house were professional and polite. The work was extremely thorough.

My washing machine backed up and flooded water into the walls and flooring on a Sunday. Servpro of White Plains / New Rochelle was the first responder on the scene. They identified the problem area and brought in equipment that day to address. I appreciated them telling me what needed to be done and most importantly why. The service tech and crew were professional and trustworthy. I would recommend Servpro for a one stop solution to repair any flooding issues.

Servpro White Plains / New Rochelle was fantastic when we experienced smoke and soot damage in our condo. Our neighbors had an oven fire and the amount of soot and smoke in our building and my home was intense. The Servpro cleaning crews arrived the next morning and worked very efficiently to clean our home and personal items. The level of detailed cleaning was amazing and with little interruption to my day to day work from home schedule. We were extremely satisfied with Servpro White Plains and highly recommend their services.

I called Antoinette at Servpro of White Plains when my washing machine on the 2nd floor leaked and came through the 1st floor ceiling. Antoinette had her crews there in 1/2 hour and started working hard on it. As they were cleaning up and doing demo they found a lot of mold up in the ceiling. After having a NY State mold inspector Come out for testing, Servpro White Plains did the mold remediation. Antoinette had her crews full on and took care of everything. They put up new walls, new floors, cabinets, had electricians and plumbers on site They finished the job in great time and made it stress free. I would recommend them to my family and friends

At our home we had a sewage pipe break and made a mess on our basement and laundry room area. I called Servpro of white Plains and New Rochelle and was quickly connected with Greg who was a pleasure to talk with and go over the scope of the job at my house. A few hours later I got a call from Andrew, who let me know that a team was on the way to deal with my situation and that my family are in great hands. Once the team arrived to deal with my sewage situation, they went right to work and took me step by step on what they were doing to solve this issue and recommend how to fix the pipes and what to if the odor doesn't go away throughout my basement and laundry area . Greg, Andrew and there team are top notch and highly recommended by my family and I. Even my neighbors are impressed with Servpro White Plains and Servpro of New Rochelle who will be calling if they have issues of their own in the future.

Greg Tweedie and his team responded immediately. The excellent job was done quickly, efficiently and on time, as per the way they said it would be done. We were very satisfied with their work and would hire them again!

Servpro of White Plains responded immediately when we discovered water dripping into our living room. Greg and Andrew arrived onsite shortly after speaking with my insurance provider. They handled every aspect of my claim from the remediation to the repairs and made a stressful experience much less challenging for me and my family. Their teams were extremely professional and responsive throughout the process and kept things moving quickly. I highly recommend Servpro of White Plains.

Servpro of White Plains should be your first call when disaster strikes. They went above and beyond for me and I'm forever grateful.

I cant say enough great things about Servpro of White Plains. I had a fire in my kitchen and my house filled with smoke. No one was hurt luckily but the mess was overwhelming. The fire department came and I called my insurance company. They called Servpro of WP and Brendan and his crew were at my house less than an hour later. They set up their equipment and came back the next day. They cleaned the soot off of everything and it literally was everywhere! I never thought the smell would go away but when they were done cleaning the smell was gone! They also arranged to have all of my clothes and comforter picked up to be cleaned. They dealt with my insurance company I didn’t have to deal with anything. I highly recommend Servpro of White Plains. Thank you for making my house my home again!

So thankful for SERVPRO White Plains! After experiencing flooding and water damage we called Servpro White Plains and they handled everything. They took a stressful situation with flooding and water damage in our home and they handled all the issues, working with the insurance company, getting a remediation specialist out here timely. They reassured us and handled all the cleanup and water damage we unfortunately experienced . I really couldn’t have asked for a better experience in a truly stressful situation. I appreciated their follow up and professionalism . I hope I don’t need to call them again but I would highly recommend them to anyone who may have experienced any water , flooding , mold etc.

Clean-up after flood from backed-up city drains caused mold everywhere. Crew was thorough and efficient in both response and professionalism. An amazing job, thank you!

Had a toilet back up in a basement bathroom had gone un-noticed for a day and after making multiple calls to multiple companies found Servpro of White plains being the quickest and most professional to respond they sent a guy out same day after hours and had the mess cleaned promptly would no hesitate to call them again they were able to work a miracle from my nightmare situation

Servpro of White Plains did amazing job, our basement got flooded and they came in and fix everything. Looks like we got a new room it looks so nice. Thanks guys!

Eddie

I had a water damage due to a dishwasher leaking. Servpro showed up and took care of everything from the cleaning and reconstruction. The entire team was punctual and professional. I would recommend them to everyone. Great team of people! Made me feel calm and comfortable during a very stressful time.

We had a pipe let go while on vacation and came home to a flooded basement. Called Servpro of White Plains came to the rescue. They were very professional and prompt. Walked us through the entire process to getting our home dry again! From dealing with insurance company to contractors they were there every step of the way. Would totally recommend and would use again for cleaning purposes, hopefully no more water damage!

SERVPRO of White Plains did an amazing job helping us recover from our house fire. They started working on cleaning up shortly after the fire and were very thorough in cleaning every part of our house. The cleaners were professional, on time and communicated the timeline and next steps on a daily basis. We feel lucky to have had such a great experience and we highly recommend them!

I would highly recommend SERVPRO as they were efficient and extremely professional. The workers take pride in their work and are very detail oriented. They explained every step of the way and the process that awaits us.

The owner and staff were so efficient and fast with the response of my water damage. As I was mortified with the extent of damage Antoinette (owner of Servpro) basically held my hand and walked me through every step of the way of the cleanup process as they were very honest and reasonably priced I would highly recommend them to my family and friends.thank you again Servpro of white plains for making my life a little easier in a time of despair.

We highly recommend. We incurred water damage to our home and hired Servpro of White Plains to assess and repair the damage. They were fast & professional.