Logo of SERVPRO of Orangeburg

SERVPRO of Orangeburg

  • 1328 Middlepen Rd SE, Orangeburg, SC 29115
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Locally Owned & Operated
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “SERVPRO of Orangeburg”?

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Recommended Reviews

Overall Company Rating
Good 4.4
Out of 17 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
A Glover
Jan 15, 2025

I must say that this location canceled three times before even coming out. Then once we finally got them to come out, after calling several times, they said that they found mold and would write up a proposal of what needs to be done and then email us. Well, they never did. It has been weeks. They took their initial fee for coming out and stopped. I am having to start over with their competitor. Now at this place I am getting service. Two stars for coming out initially.

Carla Thomas
Aug 27, 2024

I was recently at a restaurant in Florence Western sizzerling . I noticed a guy sitting there with his family and he noticed a water leak that was coming out of the kitchen area onto the floor. He spoke with one of the people in there to tell them that it was a water leak and he caught it in time because it came all the way out to the floor that could’ve caused very bad damage or either could’ve hurt someone come to find out this guy works for Servpro in Orangeburg, South Carolina by the name of Mr. Gooden, I just wanted to tell you guys that you have a gem he is very observant and he saved western Sizzlin and lot of money on that day and potential damage to the property and or to any customer kudos to him, Mr. Gooden I’ll give him five stars any day. He was very polite and well mannered and handled the situation very professional so Kudos to Servpro for Mr Gooden ‼️

Maggie Carter
Mar 12, 2024

Servpro of Orangeburg was very professional in that they “phoned “ me prior to their arrival of the 3 workers who were coming into my home . With recent break-ins in the neighborhood, that was extremely important! The gentleman were very courteous and were very careful to not break any fragile pieces. I liked that they asked if I wanted them to place the paper in the high traffic areas until the floor dry. They were also mindful to keep my door closed, so as not to let a lot of bugs in while they were doing the work. The price was surprisingly affordable for four rooms plus a landing. Additionally, the work was fast. I Appreciate that level of excellence and professionalism. I would definitely use them again.

vernell williams
Sep 13, 2023

I had all of my ducts cleaned and I was truly pleased with the way Patrick and his group of young men worked in a professional manner. They even fixed a vent that wasn’t attached correctly. Keep up the good work!

Sherrie Gunn
Dec 1, 2022

Servpro came to my church and cleaned a large area rug for the children’s Sunday School room. Who knows how long it has been since the rug had been cleaned. The rug had several large stains on it. Mike and Max were on time and treated the stains and cleaned the rug and it was like night and day! Yay! We don’t have to buy a new rug now! I highly recommend Servpro. It definitely was a 5 star experience.

Flat Earth Charlie
Nov 28, 2022

From the time I first spoke with Emerald until I said goodbye to Patrick and his crew it was a fantastic experience. They were very patient with me and answered all my questions. Loved Patrick's crew. Very polite and professional.

Emerald Weber
Nov 18, 2022

Servpro cleaned my carpet , couch, area rugs and have cleaned my car . They did an outstanding job . The staff is very friendly as well .

Lynette
Jun 8, 2022

Initial call was placed for a quote on air duct/HVAC cleaning to the Orangeburg location. The female representative asked how many ducts were in the home and was told 8. She then quoted the service would be around $146. After the technician finished the work and called the office, we were told the service total would be $600!!

When asked why the price was different from that quoted, the office representative admitted she thought the service scheduled was for carpet cleaning.

RECOMMENDATION:
QC Faulting, SERVPRO's protocol for scheduling services should include an emailed invoice to all clients to confirm appointments prior to includes date, time, service, and amount). Also, all employees dispatched for appointments should have their schedules and parts synced with management every morning prior to departure. Finally, paid invoices should not come in the form of a business card. We were not given a paid invoice after service completion and was promised it would be emailed at a later day (office representative should be responsible for this).

Absolutely unprofessional and poor business practice. The only variable preventing a 1-star was the service technician that performed such greatservice..

I will definitely not do business with this location again.

Daniel Peets
Sep 3, 2021

Used this company to do asbestos testing. They missed an appointment, finally came out and did the test to see if I have asbestos is my walls. When I received the bill it was for $360, the estimate on the service was for 357. When asked for a breakdown of the charges I was told they didn’t do that because they outsource the testing. I said well the estimate was for less, Theresa told me that all she did was collect on the invoices she didn’t do the billing but there was no way they would know what the charges were before hand because they outsource the work. I know it’s only a 3 dollar difference but there is no transparency with the company. Theresa was calm and respectful when I voiced my complaints tho. Also, they pass the fee to use a debit/credit card to the consumer which is 3%

Wayne T.
Apr 23, 2021

ServPro was a pleasure to work with and have remediate my issue. The guys worked hard and the office staff was a pleasure. Highly recommended. Pricing was good also.

Charles E. Webster Jr.
Sep 17, 2020

They were on Time , Very courteous and took care of my Carpet well. I would recommend them Highly. And Betty at thee office is Fantastic

Mr B
Sep 3, 2020

The Gentleman were on time did a Fantastic job they cleaned up I will be utilizing them again. Great Job

Therman Adams
Apr 28, 2020

Thank you for your support and services I was very happy and pleased with your services today and thank you so much for your service and support you all did a great job.

Kittie Collier
Aug 28, 2019

Max and Michael did an outstanding job in cleaning the carpet and the tile at our inn and restaurant. Thank you for your attention to detail. You're the best.......

L B
Aug 1, 2019

Professional, friendly and absolutely felt as though, they listened to the issue. Tab is a very good leader and has a respectful crew. Barbara very polite and scheduled us immediately for water extraction.

Ruben Rodriguez
May 13, 2019

Use Servpro after my father in law died. He lived in this house for years and never cleaned it. After Servpro finished, the house looked like it was brand new. Very professional personnel and very proud of their fantastic work. Would recommend for any kind of job.

Diamond Rock
Dec 6, 2017

OMG AWESOME COMPANY!!! The guys (Max & Andrew) did a SUPERB job cleaning my carpet. They were very fast and professional!! & I can't forget the nice lady who made the appointment, She was very knowledgeable and professional!!! Highly Recommend!!!

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  • 1328 Middlepen Rd SE, Orangeburg, SC 29115
  • Commercial Roofing
  • 24/7 Emergency Repairs
  • Licensed & Insured
  • Locally Owned & Operated
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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