- Downey
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
- Metal Roof
About the Business
What people say about “Selah Roofing”?
{
"summary": "Customer feedback is mixed regarding Selah Roofing, with a significant divide between positive and negative experiences. Many reviews praise the professionalism, thoroughness, and communication of their inspectors, particularly Calvin, who is noted for his honest assessments and timely service. However, several negative reviews highlight severe issues with communication and delays in service, with some customers expressing frustration over unmet timelines and additional costs. This inconsistency in service delivery affects overall customer sentiment, particularly regarding reliability and responsiveness.",
"liked": [
"They priced their work very fairly and were accommodating to additional requests for clarification.",
"Calvin was able to come by about 34 hours later to give a roof estimate and took his time to inspect.",
"Selah Roofing was the first to confirm the date and time of an appointment, making the process quick and easy.",
"Calvin was very thorough and took the time to answer all of our questions and explain everything to us.",
"Calvin did a great job with the inspection and under his trained eye, was able to spot issues and offer repair suggestions."
],
"disliked": [
"It took them two weeks to complete a job they said would take no more than 2 days.",
"I kept calling them to make appointments, but someone finally showed up to look at the leak in my bedroom and said he would call back to set up an appointment, which never happened.",
"He stopped responding to my msgs and to
Recommended Reviews
Wonderful business and good people. They priced their work very fairly and were accommodating to additional requests for clarification on things (My mother is blind so could take a little extra help to understand everything being done) worked with us and around off and on rainy season. Paul even came out to do an additional final walk around and answer questions for my mom. The city permit official that signed off on the roof even commented that the work looked excellent. Would highly recommend working with them!
I do not recommend Selah Roofing. In the beginning, the communication was good. They quoted me to replace a small roof and I was told it would take 1 to 2 days to complete. After the 1st day, I did not see them doing any work for the next 4 days. They said it was because they needed to pull permits for wood. However, this was not communicated to me until day 5 of my calling. It took them two weeks to complete a job they said would take no more than 2 days, and it ended up costing $500 more than they originally quoted. A few days after the job was supposed to be completed it was noticed that the Facia board was not repainted to the original color and that the Gutters were removed and not replaced. When I reached out to Selah Roofing, they tried to say there were no gutters, I then provided proof and was told someone would get back to me. However, no one has gotten back to me. I have sent multiple emails and made multiple calls, and no one can tell me when the gutters will be replaced that they took off. To this day it has been 90 days with no resolution to a simple fix.
I kept calling them to make appointments. Someone finally showed up to look at the leak in my bedroom and said he would call back to set up an appointment. Almost 2 weeks later, after not hearing back, I called to set up the appointment. Needless to say, no one ever called me back or showed up.
- Downey
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
- Metal Roof