- Indian
- Industrial Roofing
- Financing Available
- Green Roof
- Hip Roof
- Rubber Roofing
About the Business
What people say about “Rus, Inc.”?
Customer feedback is mixed, with significant concerns raised about the company's professionalism and communication, particularly regarding noise levels and damage to property. While some customers appreciate the timely and clean work and report good communication during projects, others express frustration with the owner's conduct and the quality of work. Issues like poor follow-up on damage claims and complaints about loud behavior further contribute to a negative perception. The disparity in experiences suggests that while some customers are satisfied, others are deeply dissatisfied with the service provided.
What Users Like The Most
- They were on time, clean with the demo of my roof, communicated when they had to take breaks.
- Great service and did a great job no complaints at all did my family's roof 4 years ago and still no leaks.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
This group is doing a job across the street from my residencee for the last couple weeks. One of this company's employees was attempting to back his work truck into the lot being worked on across from mine with no guide person and ran through my yard with the truck leaving about a 15 foot long 6" deep tire track in my front yard. I attempted to contact the owner and he answered the phone and said he was out of the country for two weeks. 3 days days later I seen a truck pull up to the job and asked for the owners contact and he claimed to be the owner. I mentioned the damage of my yard to him and he immediately declined any responsibility and telling me the portion of the grass didn't belong to me and didn't matter they drove through the grass since it belongs to the city. Watching the work ethic of his staff and his carelessness and neglect for owning up to responsibility I would definitely never use this company for any work. The roof they are replacing appears to be about 75% done after more than two weeks I would be more concerned of the work his team puts out as his reviews on all platforms are terrible. Just wanted to add another warning for anyone needing work done to keep shopping around if you want money well spent.
They were on time, clean with the demo of my roof, communicated when they had to take breaks or leave for rainfall, and their explanation of damage repair from existing issues & completion date were all straightforward and smooth.
Professional team, hardworking, and would not let me make them a hot meal (). They just pressed on with a fine finished roof for us.
I double checked their work & look forward to our first hard rain ❤️☕️
This company is doing a lot of work on the place next door o where we live, starting work as early as 7-7:30am in the morning. There is a lot to do, as the place was a hot mess when the owner moved out, and it needs a lot of work done to it before being put on the market for sale, (indoors as well as outdoors). They are a very loud bunch of workers, ... SPECIFICALLY the owner (Tony Rus) of the company, who is constantly cursing at those that work for him, VERY loudly! It is VERY disturbing, to say the least. After reviews I read of this guy & his company, .... I would not recommend 'em to anyone.
- Indian
- Industrial Roofing
- Financing Available
- Green Roof
- Hip Roof
- Rubber Roofing