Roofing Supply Group, A Beacon Roofing Supply Company - Williamsburg, VA
- 4551 John Tyler Hwy, Williamsburg, VA 23185
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
At Roofing Supply Group, A Beacon Roofing Supply Company, we pride ourselves on our versatility and technical expertise in the roofing industry. Located in Williamsburg, Virginia, we serve not only our local community but also the surrounding regions. Our comprehensive range of services includes roof replacement, emergency roof repair, roof inspection, roof maintenance, roof waterproofing, gutter installation, and roof leak repair. This breadth of offerings allows us to manage complex projects efficiently, ensuring that we can meet the diverse needs of both residential and commercial clients.
Our well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value. We focus on organization and attention to detail, ensuring that each project is executed with precision and care. Whether we are responding to an emergency repair or conducting routine maintenance, our commitment to consistency and reliability shines through.
Customer feedback is mixed regarding the service at Beacon Building Products. While many reviews highlight the knowledgeable and friendly staff, there are significant concerns about the demeanor and professionalism of the front desk crew. Communication from management indicates a commitment to addressing these issues, but some customers remain dissatisfied with their experiences. Delivery service and product quality seem to be consistently appreciated, but the customer service experience, particularly at the front desk, is a point of contention.
- I can't say enough good about the crew at Beacon.
- We have probably the best team up front with the most knowledge and experience.
- The rest of the crew is great and products sold are of good quality.
- I find the current front desk crew to be rude, unhappy and unprofessional.
- I now drive past this store to get needed materials.
- I was very upset to hear your experience at our front counter was sub par.
I have not been on the beacon website for a good while. I was on the site looking for products. I happened to check out the reviews and I read a review that Kenny White had written in response to a what I had gathered was a harsh review written by James G. In Mr. G's defense, I had not seen his review so I don't know what his problems were. Seeing that all the reviews that I read this morning were rather dated so I figured I would leave a fresh review. I have never left a review until this one but I feel I needed to leave one this morning. I can't say enough good about the crew at Beacon. The people in the yard are always eager to help and understand that time is money and give us the best service anyone can ask for. The crew at the counter are always friendly, knowledgeable and respectful. They waste little time getting your order together, getting you on your way back to your jobsite. I find it very hard to believe that anyone at Beacon would ever give a customer a difficult time. Lastly, I can't say enough about Kenny White, he goes to no end to find you what you are looking for. In my 40 years in this business I have never had a manager work that hard to make sure you were happy. Cudos to you all at Beacon, don't change a thing.
Doug C
I am the manager of Beacon Building Products at this location and was also the manager of RSG and Building Specialties before that. This is not a review this is a response to the review James G posted approximately one month ago. I am very upset to hear your experience at our front counter was sub par as I feel we have probably the best team up front with the most knowledge and experience that we have had in the 23 years that I have managed this location. We still have some of the same faces as we did at RSG and Building Specialties. I cannot imagine anyone experiencing all the negative comments that you shared. Please feel free to reach out to me here at the store as I would like the opportunity to discuss your experience so that I may correct any issues on our end.
We have a great team and strive to have the absolute best customer service possible so please allow me to address your concerns.
I really miss the front desk crews q at of Building Specialties and early RSG. I find the current front desk crew to be rude, unhappy and unprofessional. I now drive past this store to get needed materials. I hope this improves because the rest of the crew is great and products sold are of good quality.
137 locals recently requested a quote
Company Locations
Branch Offices
- 4551 John Tyler Hwy, Williamsburg, VA 23185
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.