- 1201 Seven Locks Rd Suite 360, Rockville, MD 20854
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
About the Business
What people say about “RoofexNRG, LLC”?
```json
{
"summary": "Customer feedback for RoofexNRG is mixed. While many reviews highlight excellent service, professionalism, and responsiveness, there are serious complaints regarding installation issues and communication failures. Some customers reported significant delays in repairs and dissatisfaction with how damages were handled post-installation. The positive reviews emphasize the quality of work and customer care, but the negative experiences raise concerns about reliability and customer support.",
"liked": [
"I became comfortable very quickly. They gave us a great price and did an excellent, professional job.",
"RoofexNRG was by far the most responsive and transparent company out of all the companies I shopped around with.",
"Sonny was so helpful, he took care of everything, followed up with the insurance company.",
"I found their front man professional, honest, receptive, knowledgeable and very friendly.",
"Sonny is extremely reliable, honest and all my clients have nothing but great things to say about the crew."
],
"disliked": [
"They completely covered the drain hole on the porch roof and had to completely redo it.",
"Their contract says they 'clean debris from all work done' but they don't.",
"When I called upset about them robbing me of my chance to look at the equipment, they condescendingly asked me.",
"It took them two months to make the repair after the roof leaked.",
"They do NOT provide purchase paperwork nor an invoice for
Recommended Reviews
Very disappointing. When they first installed the roof they completely covered the drain hole on the porch roof and had to completely redo it. This was only because I noticed the issue. Then, just over a year later, the roof leaked and it took them two months to make the repair. After the repair, they refused to repair the interior damage caused by the leak, some minor painting. They claimed it was because the roof damage was weather related, however as the roof was just over a year old, this is ridiculous.
I am so happy I selected these guys to install our new roof. It’s a big job so I was nervous at first but I became comfortable very quickly. They gave us a great price and did an excellent, professional job. The owner Sonny really took care of us. They posted pictures of our new roof on their website and it looks awesome. I am looking forward to working with them in the future on other projects.
My old roof got damaged after a storm and it needed a replacement. RoofexNRG was by far the most responsive and transparent company out of all the companies I shopped around with. They took the time to thoroughly answer all my questions and they were clearly very knowledgeable. As soon as I gave the green light, they got the roof replaced very efficiently and to high standards. Everyone from the office team to the roofing team was extremely professional and a pleasure to work with. I would go with them again in a heartbeat and would recommend them to my friends and family who needed a roof replaced. Amazing work all around guys! Thanks again!
- 1201 Seven Locks Rd Suite 360, Rockville, MD 20854
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available