- 65 Maple Ave, Florida, NY 10921
- Commercial Roofing
- TPO Roof
- Asphalt Shingle Roof
- Flat Roof
- Tar and Gravel Roofing
About the Business
What people say about “Roe Brothers Lumber, Hardware & Kitchens Inc.”?
Customer feedback about Roe Brothers is predominantly positive, highlighting the knowledgeable and friendly staff, as well as the personalized service that sets it apart from big box stores. Many customers appreciate the support and guidance provided throughout their projects, from consultations to product availability. However, there are significant complaints regarding the rental service, specifically concerning the lack of clear communication and professionalism when issues arise. This has led to a mixed experience for some customers, balancing the overwhelmingly positive remarks with serious concerns about certain service aspects.
What Users Like The Most
- Scott and Catarina have made our dream kitchen come true!
- Everyone was friendly, and helpful from the gentleman in the lumber yard, to Tina at the front desk.
- The staff could not be more helpful. They have the knowledge to help with any project.
- Roe Brothers has a huge inventory of hard to find quality building materials that most places don’t stock.
- They actually care about their customers.
What Users Like The Least
- WARNING! IF YOU'RE GOING TO RENT UHAUL FROM THIS PLACE, READ THE CONTRACT BEFORE YOU SIGN!
- When I suggested that they clean out the truck or put an air freshener in the truck they became extremely disrespectful and vulgar.
- I would avoid an employee named Chuck. He totally disregarded a home project of mine.
Recommended Reviews
Scott and Catarina have made our dream kitchen come true! Whether you have a vision or no idea where to start, their expert input will guide you through the many decisions needed to complete your project. Consultation, measurements, design, orders and even moral support through the process were all part of our experience with Roe. What a professional team! It makes no doubt we will continue using their services.
WARNING! IF YOU'RE GOING TO RENT UHAUL FROM THIS PLACE, READ THE CONTRACT BEFORE YOU SIGN! We rented a utility trailer for a day (specified to be 24 hours). When our credit card was charged twice as much as expected I called. The woman I finally spoke to looked up the contract and told me it said I would have the trailer back by 830pm on the same day I rented it! When I protested, she said "you should have read the contract before signing." READ THE CONTRACT!!
Always helpful with my questions. Very knowledgeable staff willing to offer contractors name. I've used a couple and was very pleased
- 65 Maple Ave, Florida, NY 10921
- Commercial Roofing
- TPO Roof
- Asphalt Shingle Roof
- Flat Roof
- Tar and Gravel Roofing