Logo of Rocky's Ace Hardware

Rocky's Ace Hardware - Bath, ME

  • 55 Congress Ave, Bath, ME 04530
  • Financing Available
  • Warranties Offered
  • Metal Roof
  • Slate Roof
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Rocky's Ace Hardware, located at 55 Congress Ave in Bath, Maine, we pride ourselves on our extensive range of services tailored to meet the needs of both residential and commercial clients. Our expertise spans roof maintenance, roof coating, gutter repair, and attic insulation, ensuring that we can handle complex projects from start to finish. Our team is well-coordinated and committed to delivering durable, high-quality results that provide long-term value. We understand the importance of organization and attention to detail in every project we undertake. Our knowledgeable staff is dedicated to helping customers find exactly what they need, whether it’s specialized roofing materials or expert advice on insulation. We are recognized for our commitment to service excellence, making us a go-to resource for those seeking reliable solutions in Bath and the surrounding regions.

What people say about “Rocky's Ace Hardware”?

The majority of customer reviews for Rocky's Ace Hardware reflect a highly positive sentiment, highlighting the friendly, helpful, and knowledgeable staff. Many customers appreciate the personalized service and willingness of employees to assist with various projects. The store is recognized for its diversity in products and a welcoming atmosphere. However, a few reviews indicate issues with customer service and product pricing, suggesting that while most experiences are excellent, there are areas for improvement in communication and transparency.

What Users Like The Most

  • Wow, what a selection of everything you might need and very helpful staff to help you find it in the store.
  • Incredibly friendly and knowledgeable staff, particularly in paint.
  • They are very nice and make you feel like a friend rather than a customer.
  • They have just about anything you need and the staff with the expertise to advise you.
  • Great place, friendly, helpful staff.

What Users Like The Least

  • Horrible customer service... very nasty and rude old man.
  • I was very disappointed with the lack of price tags.
  • Do they not trust a government ID? So until corporate approves that I am a veteran I no longer can get the same discounts.
  • The cashier did not thank me for my business, which was disappointing.
  • I expect a better response from the staff, but I felt unappreciated.

Recommended Reviews

Overall Company Rating
Good 4.4
Out of 22 reviews
5 stars
4 stars
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1 stars
Show first:
Richard Bean
May 21, 2025

Wow, what a selection of everything you might need and very helpful staff to help you find it in the store. They stock things you just won’t find in the big box stores.

Antonio Steffon
Mar 7, 2025

Incredibly friendly and knowledgeable staff, particularly in paint. The paint team gets it right the first time every time.
Most everyone takes the time to learn the frequent shoppers and get you what you need.
The staff orders supplies for me with a simple phone call and they have gone through and helped me track down old receipts I can't find.
Phenomenal service, they will go out of their way to help you get what you need done.

Capt. Bryan E. Cooper
Feb 14, 2025

Very polite and helpful people here. Take the time to get to know anyone in the store if you have the time and it will make your day even better. They are very nice and make you feel like a friend rather than a customer.

PAMELA LAJEUNESSE
Sep 9, 2024

Went shopping with my friend for lamp parts and Ed and Bob helped assemble it!! They were so helpful and patient with the project. Rocky’s Ace hardware has always been the best and still is. They have just about anything you need and the staff with the expertise to advise you.
Super service!

C C
Jul 22, 2024

Friendly staff and easy to shop here. Parking lot is also a nice size so you can get in and out easily. Handicap ♿️ accessible.

Terence Miller
Jul 1, 2024

Rocky's ACE Hardware is my go-to hardware store in Bath, Maine. The staff- Ali, Noah, David, Linda, and Mired- are friendly and helpful.

Laughter Heals
Jun 28, 2024

It's a hardware store.

It's clean, organized, and customer service it great. Associates were very friendly and helpful when I needed to find something, making it a fast and easy shopping experience.

Kris Spinney
Jun 17, 2024

They only got one star because I had to give out a star horrible customer service I went in to get two house keys made and the guy I dealt with said what do you want would not let my kids pick out their own key very nasty and rude old man if you are reading this review go to Wiscasset that hardware store is 100 times better

Jason Mease
Dec 5, 2023

So I try to give the small guy my business. I hate supporting the big box stores. With that said I went into Rocky’s Ace hardware to get a bag of pet friendly ice melt and was very disappointed. I have been thinking about getting a snow scoop this year and saw some for sale in Rocky’s entry way but no price was marked on them. Then I saw some Carhart clothing but again no price tags. I grabbed a bag of the ice melt which I could have sworn was marked $16 and headed to the register. In front of the register was some power washers that could come in handy next spring but again no price marked. I absolutely refuse to purchase an item from any store if they can not put a price on it and I’m not spending my time and energy to tract or chase down an employee to ask what the price is while they then have to check with several other people to tell me the price because someone couldn’t price the item to begin with. At the front counter the cashier was somewhat friendly but it seemed sort of a struggle for her to be friendly. She rang up the ice melt and it was not $16 but instead $28.47 out the door. Again I try to support the local smaller business and understand that their prices will be higher but really $28 for a 20lb bag seems a little steep. Any how I tried but I will not be going back and I must say that if the small business doesn’t even want to try to compete with the big box stores then just close your doors and give up which is what I suggest Rocky’s do.

melanie norburg
Nov 27, 2023

This is the best hardware store in all of midcoast Maine . This place has a hometown feel while being as large as a big box chain and Carries and services everything you need. Craig the assistant manager is always putting on fun promotional community events and knows all the locals . Super friendly and located conveniently in bath.

Stuart Smith
Jul 25, 2023

The people are always willing to help and go through the whole store to find even the smallest solution you are liking for.

Lester Letourneau
Jul 19, 2023

After many years of shopping this store when it was Roger's Hardware, I have always gone there to save from going to the big box stores. Since I retired from service, I am proud to show my military ID. Now that is not good enough for corporate. Do they not trust a government ID? So until corporate approves that I am a veteran I no longer can get the same discounts as contractors get. The employees agree this not right, but they have to go by there rules. So I guess I will be going to the big box store, instead of buying what I considered local.

Alex Talmadge
Jan 26, 2023

They were open during the storm and had buckets and scoops so that I could go get sand. 5/7 perfect score

Travis Wallace
Sep 11, 2022

This a Great place for sure ot has about anything u need to fix something or get lawn care stuff and new mowers and rent stuff as well I go there daily for my nuts and bolts and anything else I need u name it they have it for sure and I been going thrre for 30 years. And my dad and grandfather went there as well

Drew DeMarinis
Aug 29, 2022

Great people, so helpful and available to you. I've learned something new everytime I have had questions or needed advice. You just feel better shopping at a local store like Rocky's Ace in Bath, ME.

Harley Dree (The Hudson Path)
Aug 7, 2022

Very large store with a good location. Richard in the key section had such a great attitude and customer service.

Alden Wilcox
Apr 11, 2022

Well all was well. Only when leaving register I said thank you to the cashier since she did not thank me for my business. She remained silent so I just figured she didn't hear me so I repeated my thank you and she just looked at me with no response and I said don't you say thank you or at least you're welcome but still no reply. I'm disappointed to fake that my business with the store was not appreciated even slightly. Shame Shame Shame ....call me disappointed in bath

Astroid YT
Apr 10, 2022

Nice place and very couteous staff, I called for model glue and they had one tube left and gentleman asked if I'd like him to put it aside for which was very nice. Good selection of items there!

Raymond Bishop
Oct 30, 2020

Great place friendly, helpful staff. Staff greets your and eager to help. Love the new team members.

Multiple visits and still great place

Mark P. LeGassey
May 19, 2019

Rocky’s in Bath Maine, is the Hardware capital of Maine. Great sales staff who know where to look for your projects stuff. The BEST.

Jamie Wall
Apr 29, 2019

Rocky's hardware is a great place to find all kinds of hardware all kind of things that big box places don't have. Great employees that are very helpful and knowledgeable.

Guy Marsden
Aug 4, 2018

One of the best hardware stores in Maine! Great condition collection of nuts, bolts and odd hardware. Friendly and helpful staff.

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  • 55 Congress Ave, Bath, ME 04530
  • Financing Available
  • Warranties Offered
  • Metal Roof
  • Slate Roof
  • Green Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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