Logo of Rockingham Cooperative ACE Hardware - Verona

Rockingham Cooperative ACE Hardware - Verona

  • 241 Lee Hwy, Verona, VA 24482
  • Commercial Roofing
  • Licensed & Insured
  • Metal Roof
  • Green Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Rockingham Cooperative ACE Hardware in Verona, we pride ourselves on our extensive range of roofing services tailored for both residential and commercial needs. Located at 241 Lee Hwy, our expertise encompasses roof replacement, vent installation, deck repair, waterproofing, skylight repair, gutter repair, and water damage restoration. We are committed to delivering high-quality results that stand the test of time. Our well-coordinated team excels in managing complex projects from start to finish.

With a focus on organization and attention to detail, we ensure that every aspect of your roofing needs is addressed thoroughly. Serving Verona and the surrounding regions, we are recognized for our industry-standard reliability and our dedication to providing durable solutions that add long-term value for our clients.

What people say about “Rockingham Cooperative ACE Hardware - Verona”?

Customer feedback reflects a mixed sentiment towards the store. While many reviews commend the knowledgeable and friendly staff and the high level of customer service, several negative experiences highlight issues with management behavior and communication. Customers appreciate the assistance provided by employees but are disappointed with instances of unprofessionalism from management. The delivery and service experience is generally favorable, but some customers have faced challenges that have marred their overall experience.

What Users Like The Most
  • The staff is always very helpful.
  • Super helpful, knowledgeable and friendly.
  • I was treated as a 'customer' again, rather than a 'consumer.'
  • All employees are very well-educated on everything they carry in the store and extremely helpful.
  • The level of service you received from this place is many times better than the likes of Lowe's and Home Depot.
What Users Like The Least
  • The manager needs an attitude adjustment.
  • The manager lost control and started hollering.
  • The manager got smart with me for asking about a product.
  • We put everything we had up and left the store.
  • I’ve never been disrespected like this before.
Recommended Reviews
Overall Company Rating
Good 4.3
Out of 14 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Vanya Sandy Ridge
Jul 22, 2025

Came in to return something today. Instead of returning it they scanned the items and charged me for them again. The manager, a male whose name starts with a B, I think it was BUFORD. I don’t remember, but he came over and aggressively started yelling at me to calm down. I was completely relaxed and calm. I did not raise my voice in the slightest, I just pointed out that they charged me instead of refunding. The manager lost control and started hollering and putting his head in his hands. Not sure who made him a manager, but it is a shame. I’ve never been disrespected like this before in any retail space. The guy was all emotion and could not control himself. Looking at some of the other negative reviews, it seems like there is a pattern here. The owner really needs to sit down and talk to this guy. What a shame

Mike Arbaugh
Jan 11, 2025

Manager at this store needs an attitude adjustment. Went to the store to get liquid ice melt. It shows online at this store. I asked where it was located and the manager got smart with me for asking. He said have never had it at this store. Not sure what to tell you. I told him he didn’t need to get an attitude just for asking and showed him it showed online. He really didn’t like that. We put everything else we had up and left the store. Wouldn’t buy anything from this store.

Nathan Lipscomb
Sep 30, 2024

The staff is always very helpful. While I was unable to find the part I needed, which I didn't really expect to, every time I've been there, they've been helpful. Although, there was one time one of the staff suggested I use naval jelly to get rust off my gun barrel. Turns out blueing on a gun barrel is a form of rust. I had to learn how to blue a barrel. Still, I go back routinely for my hardware needs.

kelly mcclary
Sep 20, 2024

Fantastic...bird seed,buy one get one free, a wren house, and miracle grow potting soil, very friendly staff and thanks for the Ace Hardware key card..❤️

Cathy Bagwell Marsh
Aug 13, 2024

Super helpful, knowledgeable and friendly

If I could give 10 stars, I would. This ACE Hardware exceeds expectations. The staff are extremely knowledgeable, friendly, and helpful. It truly is the place with the helpful hardware folks and I'm a customer for life because of it.

Todd Brooks
Sep 19, 2023

You got to love an ACE. The people here like Ashley and Ada are so friendly and nice it makes the stop worth IT. Love IT

Jason Sorrells
May 5, 2023

I came there to get my leaf blower serviced and Buford fixed my blower in a correct and timely fashion. Great customer service all around.

HSJ Carrier
Apr 20, 2023

In 2023, it was nice to treated as a "customer" again, rather than a "consumer." Although I've often dropped in here for small items, this time I made a substantial purchase - a new lawnmower. I'd seen it earlier in the week so phoned and asked it it was still available and if they'd keep it for me as I drove to collect it (which they did, with an old-fashioned "sold" sticker)! It was very pleasant to be made to feel that my custom was valued and appreciated, for a staff member to tell me all about the mower, and to help me load it into my car. Sure, I could have driven to certain big box stores, loaded it into a cart myself, gone through the self-check-out, and then struggled to load it into my car's trunk on my own - but Ace's price was identical to the big box store's price, so I went to Ace and appreciated being a customer again and not an anonymous consumer. It's a nice store, well stocked, and has superb staff who are always helpful - whether you're buying one 15 cent wingnut or a $450 lawnmower!

David C Pugh
Jul 9, 2022

Always helpful with amazing selection in such a small space. Stihl dealer. Very personal service who know their stuff. My go to except for major projects requiring full line of building supplies.

Craig Clay
Jun 4, 2022

Always go here when I have an idea but don't know how to do it they are happy to help you out

Mark Garrison
Apr 28, 2022

Glad to have a wonderful hardware store in the neighborhood. All employees are very well-educated on everything they carry in the store and extremely helpful. You can also ship packages from here without waiting in line at the UPS Store

Caleb Hallberg
Feb 12, 2022

The level of service you received from this place is many times better than the likes of Lowe's and home Depot

Trish Hanning
Apr 5, 2021

I would like to thank the gentlemen who asked if I needed help finding anything the other day. It really means a lot to have such courteous and friendly service. I hope the manager takes notice. You chose some great people to work at your store.

Henry Starring
Mar 23, 2021

Tend to be a little over priced, but if you need something quick, it's usually there. There hour could be better thought.

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137 locals recently requested a quote
  • 241 Lee Hwy, Verona, VA 24482
  • Commercial Roofing
  • Licensed & Insured
  • Metal Roof
  • Green Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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