I absolutely love Jay and Cole! They were always attentive every time I needed something, had a question, or if something went differently than planned.
I bought a little fixer upper and they remodeled our guest and master bathrooms. The first demo guys, took my toilet which was brand new and supposed to go back in, they took my mirrors which was supposed to be cut and used for a full length mirror, and they took my light fixtures....for his new house he was building. I asked for them back but "supposedly" they got damaged in the storm. He ended up bringing my brand new toilet back but it was NASTY and all scratched up. I let him know that thing was NOT going back into my house. His wife then tried....they were fired. Jay immediately got another crew out here and they were great!
Emiliano was our favorite! He is the tile guy! AH MAZING!!! He did fantastic work! Love love love him!!! He is slower and more thorough! Excellent job!
The Carpenter that built my master cabinets was great!! Fantastic work!! We love them!!
The plumbers were horrible. They put my guest plumbing in backwards, didn't secure my toilet, and the master leaked pretty bad a couple times. They were fired. The owner Brad came out and worked on it. He was ok. He is at the stage to where he doesn't really want to work anymore.
The glass people did a fantastic job on the cut and install!! Very impressed.
Jay needs to work on communication and a list for himself and to give to the clients a list of things to get and when. There were several times we were down to the wire in needing to get something so they could finish the job and move onto another area, but I had no clue what to get or where to go and we were scrambling big time.
Here's the thing. It is a remodel construction job. Things are gonna happen, mistakes are going to be made, but what matters is how it is taken care of and Jay did an AH MAZING job at being on top of it for the most part and when everything was finished I was EXCITED! It turned out beautifully!! I LOOOVE my bathrooms!
The ONLY thing I would absolutely, hands down NEVER use again is his interior decorator Leah. She is not good at listening to what the customer desires as far as style, she wasted my time looking at junk in some little downtown area, she had to come over my little place a couple times to measure and picture paint again. I waited FOREVER (about a month or so) for her contract, and I needed paint and other things for the bathrooms pretty quick so Jay and his crew could be done. In waiting for this contract, I told her several times I would pay her at once if we could just get going. Once I got the contract, I looked at it at work, had questions and then was busy till I got home that evening. She sent me an email saying that I needed to sign it asap so she could secure my spot as she has several people that she could fill my slot with. I told her I had been asking for this for a while now. She argued that I hadn't paid her for her time and I told her I would've but she didn't tell me how much and she didn't even send me a bill. I reiterated that I would've had no problem paying her $2800 so we could start.....needless to say we fired each other and I immediately found one I absolutely had a blast with and loved the paint and items she chose for the house!
Forgive me. I don't have pictures yet, but I will as soon as I get a chance! They really did an amazing job!!