- 444 Terry Blvd, Louisville, KY 40229
- Free Estimates
- Warranties Offered
- Metal Roof
- Slate Roof
- Flat Roof
About the Business
What people say about “RiR”?
Overall, customer feedback is overwhelmingly positive, highlighting the professionalism and responsiveness of the company. Many reviews commend the quick response times, with Oliver and his team often arriving within hours of a call, even in rural areas. The crew's communication skills, both in keeping customers informed and in dealing with insurance companies, are frequently praised. Customers appreciate the thoroughness of the work, the care taken during repairs, and the cleanliness left behind. The few negative comments point to issues with inspections, but these do not overshadow the majority of positive experiences.
What Users Like The Most
- Oliver and his team were terrific. A plumbing connection came loose causing water to flood our newly constructed home.
- They were here within an hour of my desperate phone call for my neighbor who was out of the country.
- It’s like having an angel walk with you through the valley of the shadow of death.
- Communication is what makes this business the BEST. Oliver and his team respond within minutes of text/calls/emails.
- They are very honest and trustworthy and that is something very hard to find these days.
What Users Like The Least
- They never even looked at the entire roof, only the spot that leaked and said we didn't need a new roof.
- When confronted by this they stated they didn't look at the whole roof.
- I have reported to bbb, and insurance agent.
Recommended Reviews
Oliver and his team were terrific. A plumbing connection came loose causing water to flood our newly constructed home. Upon calling RIR, the phone was answered immediately. Even though we are very rural, Oliver was here within hours. His team was on site in no time and worked tirelessly cleaning up the mess. Over the course of several days they came out to monitor humidity levels to ensure everything was dried out. Very professional highly recommended team!
Oliver Phillips and his crew did a marvelous job- removing the mold and asbestos from the house. They rebuilt the kitchen and bathrooms. Oliver coordinated the subcontractors (tile, flooring and cabinets). He also knows how to deal with insurance companies (who held up the work). The efforts were above and beyond the minimum. Repairs were made as requested. We highly recommend RIR!
Rapid and quality response from this business in the wake of the catastrophic flooding experienced in Louisville. They were here within an hour of my desperate phone call for my neighbor who was out of the country, placed equipment to dry and dehumidify the basement, gave us clear instructions as to how we could prevent more water intrusion by building an actual dam with Great Stuff on the floor, and were extremely communicative with follow up and equipment retrieval. Highly recommend. The crew was great as well!
- 444 Terry Blvd, Louisville, KY 40229
- Free Estimates
- Warranties Offered
- Metal Roof
- Slate Roof
- Flat Roof