- Old Hickory
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “Right Hand Man”?
Customer feedback is mixed regarding Right Hand Man LLC. While many reviews highlight excellent service, timely communication, and quality workmanship, there are serious concerns raised about uncompleted jobs and unprofessional behavior from the owner. Some customers report frustrating experiences with delayed follow-ups and subpar initial work, leading to dissatisfaction. Communication issues were particularly noted, with several reviewers expressing disappointment in the responsiveness and professionalism of the staff. Overall, while many customers praise the service, the significant complaints about project completion and customer service cannot be overlooked.
What Users Like The Most
- I am very impressed with the quality of work conducted by Right Hand Man.
- This company is the best I’ve had in 30 years. Reasonable and work is pristine.
- Wow!! What an amazing job!! I’ve never had a better experience.
- Jason responded quickly and scheduled an appointment to evaluate the installation.
- I have finally found my go to for handyman services!
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
I had a new bathroom vent fan installed in March. Although the service was great initially, they still haven’t come back to complete the job (sanding and painting the ceiling) as promised. I have reached out to Jason countless times and he has set up a time to come out a couple of those times, acknowledging that the job has not been finished, but did not show up as planned. I paid for the project to be completed and after almost 4 months and reaching out multiple times, it is still not done.
I hired Jason and his crew to install wainscoting and replace my kitchen tile. The initial work was horrible to say the least.
There were numerous repairs and replacements done as I pointed out the obvious poor work. I was very patient and as kind as I could be given the substantial problems with their work. However on the 2 occasions I showed any disgruntle whatsoever, Jason responded with heat and anger.
He constantly used the words “we will fix it and make it right” but with every fix there were new problems. It never ended.
The work is so unprofessional and I’m
Exhausted by pointing out the very obvious problems and hearing “I’ll fix it “ “ you’re right it is bad, and I’ll fix it” highly common words used by Jason. His reasons always resorted to “I need to fire people” or “ I did fire him” etc. constant excuses for very poor work done. I offered to pay a portion of the small remaining balance due to close the account, given I will need to have a professional come in to repair the damage. He said “no”, and that I need to pay him in full. He again said “I am willing to fix it”. I don't recommended this business at all.
I am very impressed with the quality of work conducted by Right Hand Man. The pricing was very fair. I can’t recommend these guys enough. Thank you!
Company Locations
Head Office
Branch Offices
- Old Hickory
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered