- 2035 N 15th Ave, Melrose Park, IL 60160
- Commercial Roofing
- Warranties Offered
- Metal Roof
- Green Roof
- TPO Roof
About the Business
What people say about “Restore Construction”?
Customer feedback is overwhelmingly positive regarding the service provided by Restore. Many reviewers praised the quick response time, with several mentioning that team members arrived promptly and were efficient in handling emergencies. The professionalism and communication skills exhibited by the project managers and crew members were frequently highlighted, creating a sense of trust and comfort for clients during difficult times. However, there are significant concerns raised by a few customers regarding delays and incomplete work, which cast a shadow on the overall satisfaction. While most experiences were positive, these critical reviews indicate that there are areas for improvement in project management and follow-up communication.
What Users Like The Most
- He’s been consistently responsive, professional, and solution-oriented — never once showing frustration.
- They responded to my call in a quick fashion, and had someone out to assess the damage on my home within 24 hours.
- From the very beginning of our ordeal, Restore was there to comfort us, explain the process and show amazing patience.
- The team was kind and understanding from start to finish.
- They dealt with the insurance and everything was completed flawlessly.
What Users Like The Least
- Once again, our fire happened March 21, 2025... there still aren’t any windows installed or a front door.
- I hired Restore Construction expecting quality and professionalism, but instead ended up with incomplete work, broken promises, and costly repairs down the line.
- They promised multiple times to return under their warranty to fix the issues but did not follow through.
Recommended Reviews
I called around 1:15am for a board up service and Volodymyr arrived within 20 minutes. He was quick and efficient - cleaned up the glass for me and boarded up within 30 minutes (and did it with a smile). I couldn’t be happier, thank you!
Exceptional Service from Taras at RESTORE
After two of my buildings in Broadview were severely damaged last July, I hired RESTORE in Melrose Park to handle both restoration and insurance advocacy. T, the project manager assigned to my case, has been absolutely outstanding from day one.
He’s been consistently responsive, professional, and solution-oriented — never once showing frustration, even with the inevitable curveballs that come with a job of this scope. T always follows through, keeps me in the loop, and gets things done without resistance or delay.
If you’re dealing with property damage and need a restoration team that actually shows up, communicates, and performs, I highly recommend T and the team at RESTORE.
Update 7/28: still no word from my management company re: whether or not these guys are currently handling their side of the HOA restoration work. Once again, our fire happened March 21, 2025. It is now July 28, and there still aren’t any windows installed or a front door, nor electrical or plumbing. In fact, when I contacted Forest Park’s building department, they told me these guys didn’t pass their first electrical inspection and haven’t even put in for another one since… so I guess they’re just giving up on the unit? Well, if that’s the case, send us a final inspection document. You can’t just leave us in limbo. You either need to complete the necessary work, or give us the documentation saying it’s finished. It’s been weeks with nobody working on the unit, and my guys are ready to have the unit handed over as soon as the HOA work is done. Well, it’s been over four months… why is the HOA work not done??????? Kevin, I know you called last week, but don’t even call me unless your message is regarding you guys sending that documentation. He just said he had “updates” which could mean anything. They could literally say anything, and keep us waiting another few months. I don’t trust these guys, and I especially don’t trust River Elm Properties. They work together, and neither company knows how to reply to an email, or finish work in a timely manner. Why would I ever recommend these guys? And once again: this review will go as soon as the work or documentation is finished.
Please send us the final inspection report as requested by Jonathan at River Elm to Chris via email on 7/15/25, or complete the additional work needed on our unit, and I will remove this review.
- 2035 N 15th Ave, Melrose Park, IL 60160
- Commercial Roofing
- Warranties Offered
- Metal Roof
- Green Roof
- TPO Roof