- 1120 N 31st Ave, Melrose Park, IL 60160
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- TPO Roof
About the Business
What people say about “Classic Gutter Company, Inc.”?
Customer feedback regarding Classic Gutter Company is predominantly negative, highlighting significant issues with responsiveness and accountability. Multiple reviews mention a lack of communication, with customers expressing frustration over unreturned calls and unresolved problems. While a few positive reviews praise the quality of work and communication, the serious complaints regarding service failures overshadow these commendations. It is clear that many customers have experienced considerable dissatisfaction, particularly concerning follow-up support and transparency in pricing.
What Users Like The Most
- Excellent work and a quality product. The gutters have been very reliable for a decade now.
- I called them for an estimate and they were very responsive, friendly and they did follow up!
- This company not only provided a free quote within one day, but provided excellent customer service from beginning to end with no drama.
- We just had our windows and siding done by Classic Gutters and they did an absolutely AMAZING JOB!
- Classic Gutters did a complete overhaul on the outside of our home. Everything from new windows, siding, and gutters.
What Users Like The Least
- Don't know what's going on with this company, I contacted them 9 days ago and talked to a lady and said that I had a problem, but never heard back.
- I would give ZERO stars if I could. Spent 8 grand and I don’t even get a call back.
- I was never quoted a price. The next day I received an invoice by text that I could not open.
- Tried to use a local company instead of one of these bigger home improvement companies. Last time.
- How can you suggest something that will stop the water but then not take responsibility for the water coming in?
Recommended Reviews
Don't know what's going on with this company, I have been a customer for over 5 years,I contacted them 9 days ago and talked to a lady and said that I had a problem with my siding she took my information and said that she would have her person that did the estimates give me a call and that never happened so I called another company they came out right away and fixed my problem so be careful and think twice about using classic gutter.
I would give ZERO stars if I could. Trash. Stay away. Read the reviews. Spent 8 grand and I don’t even get a call back. Tried to use a local company instead of one of these bigger home improvement company’s. Last time. Classic has truly ruined that for me. Got gutters done 2 months ago. Now I’ve got water leaking into my house, damaging my drywall and wood. Reached out to their main guy Mike. He suggests something that will stop water from coming in but doesn’t take responsibility. How can you suggest something that will stop the water but then not take responsibility for the water coming in the first place? He send out his roofing guy and the roofing guy sticks his finger in a hole right next to the freshly installed soffit. We all have eyes. It’s clear as day and it wasn’t mentioned when Mike came out to inspect the leak. Then they say it’s because I need a new roof. You were just up there 2 months ago! Why not tell me then. If you want transparency these are not the guys. SPEND YOUR HARD EARNED MONNEY ELSEWHERE!!!
Excellent work and a quality product. The gutters have been very reliable for a decade now. The company provided superb communication and service throughout the whole process. These folks are honest! Highly recommend.
- 1120 N 31st Ave, Melrose Park, IL 60160
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Warranties Offered
- TPO Roof