Logo of Residential Home Solutions

Residential Home Solutions

  • 523 N Ella Rd, Spokane Valley, WA 99212
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Residential Home Solutions, located in Spokane Valley, Washington, we specialize in a comprehensive range of roofing services designed to meet the diverse needs of both residential and commercial clients. Our expertise encompasses roof installation, inspection, waterproofing, and repair, ensuring that we can manage complex projects from initial assessment to final execution with precision and care. We pride ourselves on our organization and attention to detail, attributes that allow us to deliver durable, high-quality results consistently. Our dedicated team is well-coordinated, working seamlessly to provide long-term value and reliability for every project.

Whether you are looking to enhance your home with new roofing solutions or require expert repairs, we are committed to exceeding your expectations. Serving Spokane and the surrounding regions, we understand the importance of thorough project coordination, ensuring that every aspect of your roofing needs is addressed meticulously.

What people say about “Residential Home Solutions”?

The majority of customer reviews for Residential Home Solutions reflect a highly positive sentiment regarding their services. Customers consistently praise the professionalism and efficiency of the company, from the sales process through to installation. Many highlight the quality of the products and the thoroughness of the installation teams, noting their attention to detail and care for the home. However, a few reviews mention significant issues with communication and scheduling, indicating a need for improvement in these areas. Overall, while the majority of experiences are commendable, there are some serious concerns regarding customer service that potential clients should consider.

What Users Like The Most
  • We are extremely happy with our new windows.
  • Professional, yet down-to-earth sales.
  • The installation team was also phenomenal.
  • The process from start to finish is professional, efficient, precise.
  • They will definitely be doing other things for me!
What Users Like The Least
  • They take forever to get on schedule, they don’t modify contracts.
  • The so-called 'project managers' on the phone have zero field knowledge.
  • They promise multiple times to get back to you then never do.
  • I was very uncomfortable with the questions they asked.
  • I doubt half of them know which end of a hammer to hold.
Recommended Reviews
Overall Company Rating
Excellent 4.5
Out of 18 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Gary
Jun 26, 2025

I am a three-time customer of Residential Home Solutions (RHS) in Spokane Valley.

We have been living in our home since we purchased it new in 1996 The home originally came with builder-grade vinyl windows and LP T1-11 siding. About 10 years ago (2015 ish), the two largest windows in the house began to fail; we noticed condensation between the panes and we were starting to get frost build up on the inside of the window. Along with that, the builder-grade windows let in lot of infrared heat so things were fading, and the house was hot in summer and cold in winter.
We called around for quotes to replace the two windows, and the best value and performance we were offered were from RHS, so we had them replace those windows.
Fast-forward to 2025 and the T1-11 siding on our house was failing along with more of the builder-grade windows. We called around to several widow and siding contractors in the area and we got several quotes for vinyl siding, LP SmartSiding, and two companies for James Hardie Hardie-Board siding, one of them was RHS. As far as windows goes, we got quotes from Renewal by Anderson, Marvin, Pella, and VPI through Residential Home Solutions. When we compared the pros and cons of each along with the price/performance of each type of siding and windows we opted for Hardie-Board siding and VPI widnows through RHS. We are thrilled with the results.
Since we were doing both siding and windows, RHS said we should do the windows first so they could cut back the old siding, remove the old windows, install the new ones and make sure the nail flanges and flashing are installed correctly. I am so glad they did because as they were cutting out the old windows, I saw that they had no flashing around them which explains why we were getting water inside some of them even though they hadn't failed.
A few weeks later the siding crew came in and got to work. The tore off the T1-11 siding, repaired several places where the sheathing had water damage (the builder cut many corners so there was flashing missing at many points), applied James Hardie vapor barrier, and taped it up so we shouldn't get any moisture against our sheathing again.
The crew then fixed areas where the builder either didn't apply flashing (roof peaks) or didn't adequately apply flashing (around pipes and wiring that penetrate the sheathing) to make sure everything was sealed before installing the siding. The whole process from removal to completion took 6 work days, but the house looks fantastic!
Neighbors who have never spoken to us before other than the obligatory hello as they walk by stopped to talk about the siding, the cost, and the results. Everyone in the neighborhood likes the results and is impressed with the efficiency of how quickly it was installed and the quality of the installation.
That said, I love the results and I know this house will be around for generations to come.

Thank you, Ken and your team of professionals!

Brenda Longacre
May 18, 2025

Windows installation for the final 8 windows, most on the 2nd level of my home. Great job, very professional. 3rd time hiring them as the windows were done in sections.
Will be contracting for door replacement.

Sarah Sullivan
May 6, 2025

Crystal is outstanding to work with, very helpful and so kind. This is a fantastic local business who produces great products and stands behind what they do.

Jami Dwyer
Mar 3, 2025

You can buy Home Depot materials but save yourself numerous headaches and hire your own installers directly. They take forever to get onschedule, they don’t modify contracts, they couldn’t care less about your time or schedule . The so called “project managers” on the phone have zero field knowledge so they can’t even speak intelligently about what is needed. I doubt half of them know which end of a hammer to hold. They promise multiple times to get back to you then never do. The first person assigned to us quit but we did not know that. We left 5-6 voicemails before we finally got assigned a new person which delayed our install schedule by 3 months!!! We live out of state so that made this even more troubling. . I really feel sorry for the contractors that end up working under them. Highly disappointed (not in the installers) but in dealing with the Hom Solutions people that manage all the Home Depot stuff. HIRE OUTSIDE CONTRACTORS DIRECTLY INSTEAD OF USING THE HOME DEPOT SERVICES

journa
Aug 31, 2024

Couldn’t recommend them enough! Dylan was a great, low-pressure salesman because his products and company truly spoke for themselves. Roland and his crew came out and replaced all of our 90+ year old windows quickly and with great care. The change in our home was instant - quiet, insulating, and secure.

Shauna Brink
Jul 23, 2024

Professional, yet down-to-earth sales. Our salesman, Dave, was very intelligent and helped us very much. He was not pushy at all, but informative. Financing was very quick and easy, and it didn't take them long to start the project or finish it. It's been 3 years now and we are still happy.

becky mcdonald
May 24, 2024

We are extremely happy with our new windows. The entire experience was excellent. Jason the sales representative offered us many options and suggested a different design that is beautiful and more economical for our needs. The installation team was also phenomenal. They obviously had a great coordination routine, efficient with an attention to detail. They left our home spotless.
The new windows are terrific and as promised greatly reduce outside noise. I am so happy we chose this company (we received several bids) and we highly recommend Residential Home Solutions.

DW
Mar 24, 2023

Wonderful company that reps and installs quality products. I used them a decade ago for VPI windows and a patio slider and recently for a Provia door. The process from start to finish is professional, efficient, precise. It's white-glove service.

Hank Shaw
May 26, 2022

One of our service technicians accidentally damaged one of our customers entry door. Mike with Home Solutions repaired the damage and was very professional. A+++ Thank you

- Hank Shaw

Jordan Onley
May 7, 2022

Incredibly professional and efficient experience from initial consultation to install day!

We had special requests and several very custom windows and they were excited to solve the problem with us and make our ideal solutions work.

Install day leaves your house cleaner than when they started even after the whirlwind of construction and demolition.

Highly recommend!

Kim Schofstoll
Nov 3, 2020

My husband is a pastor in Lind, WA. We first used Residential Home Solution to install custom gothic windows in our church 7 years ago. They were affordable yet high quality. The church then had basement windows installed a few years later. Again, the quality and workmanship was excellent . Because of these experiences, we had new double hung windows installed in our home two and a half years ago with the same e experience as our prior ones. Yesterday, after washing our home windows, one of them would not return to the original position. We called RHS this AM and Roland was sent to Ritzville this afternoon to correct the problem. He was quick snd courteous. We just received a follow up phone call from the main office to inquire whether we were happy with the service. Absolutely, we were! We highly recommend Residential Home Services for any business or home needing new windows!

A Berryman
Sep 29, 2020

Managed the design, order, delivery and installation of my custom ProVia door like champs. Disposed of old door for me and flashed under exterior door frame. Professional, sociable, knowledgeable and skilled. They will definitely be doing other things for me!

Amy stodgell
Nov 15, 2019

Such a great team! From Sales to install, such a great experience. I can’t believe how quick the install process was. Thank you!

Thomas Chapman
Oct 25, 2019

I was blown away by their professional sales and installation. Even the fantastic people at the office on the phone went above and beyond. Our windows were almost all custom and took a little time to be made but the told me the day for install...said 2 days and it took them 4 hours to complete job. Holy cow they were worried about the weather coming in so they sent a big crew. Then even after what was probably my misunderstanding made it perfect by having a single guy come out and put up all my NEW trim in like 2 hours the very next day. I cant remember the young ladies name from the office that made sure it was done. Can't recommend them enough. They did more than I asked and cleaned every bit of dust as they went. Absolutely beautiful! Thanks again.

Jeff Elkins
Jul 24, 2018

Great quality custom sized sliding glass door. The installers did a good job. I thought that for the price, I would get a better lock/latch device.

J J
Mar 7, 2018

I called to get a quote and was very uncomfortable with the questions they asked. They wanted to know who the owner was and if anyone else was a owner. They wanted to know how many people were going to be in the home and all there information. I can understand wanting to know the owner info but not anyone else in the home and there information. The lady heard me speaking to somebody in the background and wanted there information and asked if they would be present as well. It was a very uncomfortable situation. I have called many places for a quote and have never been asked so much personal information. Seems sketchy.

catchme onthewtr
Nov 22, 2017

Had our new windows installed yesterday 11/21/17. I watched the whole process and these guys are professionals. The care they took with everything and each other. I watched them work together and their concern for each other's safety, the attention to detail, cleaning the work area at each window, putting down canvas to protect my carpet and flooring, wiping down the windows and frames. Awesome team, great work, friendly and courteous. There are many choices out there where to spend your household improvement money and it's tough to decide sometimes. But, I can tell you this, if you need new windows VPI Solutions is tops in my book!!

Roman Bucholtz
Dec 13, 2016

We have some windows done. The guys were quick and kind and did a fantastic job! The company has been very easy to work with!!! We will use them again for sure!!

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  • 523 N Ella Rd, Spokane Valley, WA 99212
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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