Residential Home Solutions

You can buy Home Depot materials but save yourself numerous headaches and hire your own installers directly. They take forever to get onschedule, they don’t modify contracts, they couldn’t care less about your time or schedule . The so called “project managers” on the phone have zero field knowledge so they can’t even speak intelligently about what is needed. I doubt half of them know which end of a hammer to hold. They promise multiple times to get back to you then never do. The first person assigned to us quit but we did not know that. We left 5-6 voicemails before we finally got assigned a new person which delayed our install schedule by 3 months!!! We live out of state so that made this even more troubling. . I really feel sorry for the contractors that end up working under them. Highly disappointed (not in the installers) but in dealing with the Hom Solutions people that manage all the Home Depot stuff. HIRE OUTSIDE CONTRACTORS DIRECTLY INSTEAD OF USING THE HOME DEPOT SERVICES

Couldn’t recommend them enough! Dylan was a great, low-pressure salesman because his products and company truly spoke for themselves. Roland and his crew came out and replaced all of our 90+ year old windows quickly and with great care. The change in our home was instant - quiet, insulating, and secure.

Professional, yet down-to-earth sales. Our salesman, Dave, was very intelligent and helped us very much. He was not pushy at all, but informative. Financing was very quick and easy, and it didn't take them long to start the project or finish it. It's been 3 years now and we are still happy.

We are extremely happy with our new windows. The entire experience was excellent. Jason the sales representative offered us many options and suggested a different design that is beautiful and more economical for our needs. The installation team was also phenomenal. They obviously had a great coordination routine, efficient with an attention to detail. They left our home spotless.
The new windows are terrific and as promised greatly reduce outside noise. I am so happy we chose this company (we received several bids) and we highly recommend Residential Home Solutions.

Wonderful company that reps and installs quality products. I used them a decade ago for VPI windows and a patio slider and recently for a Provia door. The process from start to finish is professional, efficient, precise. It's white-glove service.

One of our service technicians accidentally damaged one of our customers entry door. Mike with Home Solutions repaired the damage and was very professional. A+++ Thank you

- Hank Shaw

Incredibly professional and efficient experience from initial consultation to install day!

We had special requests and several very custom windows and they were excited to solve the problem with us and make our ideal solutions work.

Install day leaves your house cleaner than when they started even after the whirlwind of construction and demolition.

Highly recommend!

My husband is a pastor in Lind, WA. We first used Residential Home Solution to install custom gothic windows in our church 7 years ago. They were affordable yet high quality. The church then had basement windows installed a few years later. Again, the quality and workmanship was excellent . Because of these experiences, we had new double hung windows installed in our home two and a half years ago with the same e experience as our prior ones. Yesterday, after washing our home windows, one of them would not return to the original position. We called RHS this AM and Roland was sent to Ritzville this afternoon to correct the problem. He was quick snd courteous. We just received a follow up phone call from the main office to inquire whether we were happy with the service. Absolutely, we were! We highly recommend Residential Home Services for any business or home needing new windows!

Managed the design, order, delivery and installation of my custom ProVia door like champs. Disposed of old door for me and flashed under exterior door frame. Professional, sociable, knowledgeable and skilled. They will definitely be doing other things for me!

Such a great team! From Sales to install, such a great experience. I can’t believe how quick the install process was. Thank you!

I was blown away by their professional sales and installation. Even the fantastic people at the office on the phone went above and beyond. Our windows were almost all custom and took a little time to be made but the told me the day for install...said 2 days and it took them 4 hours to complete job. Holy cow they were worried about the weather coming in so they sent a big crew. Then even after what was probably my misunderstanding made it perfect by having a single guy come out and put up all my NEW trim in like 2 hours the very next day. I cant remember the young ladies name from the office that made sure it was done. Can't recommend them enough. They did more than I asked and cleaned every bit of dust as they went. Absolutely beautiful! Thanks again.

Great quality custom sized sliding glass door. The installers did a good job. I thought that for the price, I would get a better lock/latch device.

I called to get a quote and was very uncomfortable with the questions they asked. They wanted to know who the owner was and if anyone else was a owner. They wanted to know how many people were going to be in the home and all there information. I can understand wanting to know the owner info but not anyone else in the home and there information. The lady heard me speaking to somebody in the background and wanted there information and asked if they would be present as well. It was a very uncomfortable situation. I have called many places for a quote and have never been asked so much personal information. Seems sketchy.

Had our new windows installed yesterday 11/21/17. I watched the whole process and these guys are professionals. The care they took with everything and each other. I watched them work together and their concern for each other's safety, the attention to detail, cleaning the work area at each window, putting down canvas to protect my carpet and flooring, wiping down the windows and frames. Awesome team, great work, friendly and courteous. There are many choices out there where to spend your household improvement money and it's tough to decide sometimes. But, I can tell you this, if you need new windows VPI Solutions is tops in my book!!

We have some windows done. The guys were quick and kind and did a fantastic job! The company has been very easy to work with!!! We will use them again for sure!!