Redwood Contracting & Metal Roofing

Good 3.6 (10 reviews)

Sparta
Commercial Roofing
Industrial Roofing
Financing Available
Licensed & Insured
Locally Owned & Operated

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Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Redwood Contracting & Metal Roofing, located in Sparta, Ohio, we pride ourselves on our versatility and technical expertise, handling both residential and commercial projects with precision. Our extensive range of services includes roof replacement, inspection, and repair, as well as gutter installation and cleaning, attic insulation, and specialized treatments like tar and gravel roofing. This breadth allows us to manage complex projects from start to finish, ensuring that every detail is meticulously addressed. Our well-coordinated team is recognized for delivering durable, high-quality results that provide long-term value. We understand the importance of organization and consistency in our work, which is reflected in our commitment to thorough project management. Whether you need a complete roof overhaul or specific repairs, we are dedicated to ensuring that your project is completed with the utmost care and attention.

What people say about “Redwood Contracting & Metal Roofing”?

Customer feedback reveals significant concerns regarding service reliability and communication with the business owner. Several reviewers reported issues with completed work, delays, and difficulty in reaching the owner, leading to frustration and disappointment. While a few customers praised the quality of the work done and the professionalism exhibited by the crew, the overwhelming sentiment indicates dissatisfaction with the overall customer service and commitment to fulfilling contracts. The inconsistency in experiences highlights a troubling pattern of unresponsiveness after payment is made.

What Users Like The Most

Chris and his group did a great job at a great price.
Absolutely love my new roof! The 'above and beyond' attitude that they possess is truly admirable.
Worked hard and were very kind. Chris was very professional and made sure the men got the job done right.
I had a metal roof installed and Chris's crew did an awesome job for a great price.
I highly recommend Chris and his crew. Chris went above and beyond and made sure we knew and understood what needed to be done.

What Users Like The Least

The work was completed using materials outside of the agreed contract, and the owner has not returned as promised.
Chris accepted a very large down payment and never ordered the material or returned to begin the job.
In this time we also found another roofer and ended up going through them. We are still trying to get back the $5,000 we gave him.
Half of the time he wouldn't answer his phone, then it was excuse after excuse.
ZERO STARS! No refund yet!

Services: Roof Replacement Roof Inspection Gutter Installation Roof Gutter Repair Gutter Cleaning Roof Water Damage Repair Tar and Gravel Roofing Attic Insulation Soffit and Fascia Services Soffit Repair Slate Roof Repair

Recommended Reviews

Overall Company Rating

Good 3.6

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Heath Bending

Google review

May 10, 2021

The work was done on time and looks good. The work was completed using materials outside of the agreed contract. The owner agreed to update contract, provide the materials, and return to do the work. Over a year later the work has not been completed as agreed by contract. As well, I have had 3 separate leaks. Again was told the owner would be out to repair the leaks. To his credit he did come to my house while I was not home. The leaks have not yet been repaired and cannot reach the owner. He also has not been back.

Kimberly Mulvaine

Google review

Apr 21, 2021

After reading the previous positive testimonials I met with the business owner, Chris, and signed a contract for a metal over shingle roof due to his roofing knowledge and how highly he spoke of his crew and what a great job they would do. I was even sent and shown pictures of previous jobs well done. Unfortunately, despite me upholding my end of the contract, I never witnessed this job well done on my own home. With sincerity and promise, Chris accepted a very large down payment and never ordered the material or returned to even begin the job. I have not seen or spoken to Chris since he left my home with the 50% down payment. This is a common practice with this "company ". Do your research on Chris, Redwood Contracting, and Metal King Roofing before proceeding with any business dealings with this company.

Josh Snyder

Google review

Mar 23, 2020

Chris and his group did a great job and at a great price. I would not hesitate to use him again.

Jane Scharf

Google review

Mar 11, 2020

Absolutely love my new roof!
I was blessed to find their ad. The "above and beyond" attitude that they possess is truly admirable. Fast, friendly and well deserving of 5+ stars!
I won't need another roof but certainly know who to call for other contracting work! Great job! Thanks again!
J.S. Marion, OH

Adam Au

Google review

Feb 3, 2020

Update: I'm still here. What was the later date? One of the three times you said you'd be over? I have no idea what you're talking about regarding a company policy either. Is that in writing somewhere too? Surely, you wouldn't want screen shots of your text messages on here so everyone could see how vile you really are.
ZERO STARS! No refund yet! Oh sorry, I forgot who I was talking to. You are better than me at every facet of life. You work harder, you're smarter, your family is more important and you make more money than me. I didn't even ask. You're just too humble to let me go on without knowing. You are holier than thou. I suppose I should give you all of my money because of your vast investment knowledge? Retirement? Real estate? Really? You mentioned having patience a lot too. Here's a question you won't answer, "How long should I have waited beyond the 11/1/19 date on the contract?" Nonetheless, I wish you well. I'm glad your work load is not being affected. I'm pretty sure the fake reviews you used to bait me are in fact illegal though. Glad I didn't bite. God bless you, Chris. I'm praying for you.

Nicole Au

Google review

Feb 3, 2020

We have had nothing but issues. He provided a contract with a time frame and details, and we were asked to provide $5,000 up front. We agreed to the contract and provided the funds. Chris kept constantly putting us off, half of the time he wouldn't answer his phone, then it was excuse after excuse. In this time we also found another roofer and ended up going through them. We are still trying to get back the $5,000 we gave him, but of course now he doesn't respond to texts or phone calls. Based on other reviews we appear to be the exception, but that seems very odd to me....Everyone else loves him but he won't contact us to give us our $5,000 back? Be VERY cautious (probably wouldn't give him any money up front!) and wish us luck in getting our money back!

Luna Wolf

Google review

Jun 6, 2019

Worked hard and were very kind. It was as if we've known them for years. Chris was very professional and made sure the men got the job done right and wouldnt settle for less than excellent. Very happy with their work and customer service!

Jackie Thompson

Google review

May 13, 2019

I had a metal roof installed and Chris's crew did an awesome job for a great price, would highly recommend to anyone.

lora tackett

Google review

Sep 11, 2018

I highly recommend Chris and his crew . Our roof was in such a bad state it was a complete tear off with new wood replacement along with the chimney falling down. Chris went above and beyond and made sure we knew and understood what needed to be done and the cost before he started .