- Sparta
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Redwood Contracting & Metal Roofing”?
Customer feedback reveals significant concerns regarding service reliability and communication with the business owner. Several reviewers reported issues with completed work, delays, and difficulty in reaching the owner, leading to frustration and disappointment. While a few customers praised the quality of the work done and the professionalism exhibited by the crew, the overwhelming sentiment indicates dissatisfaction with the overall customer service and commitment to fulfilling contracts. The inconsistency in experiences highlights a troubling pattern of unresponsiveness after payment is made.
What Users Like The Most
- Chris and his group did a great job at a great price.
- Absolutely love my new roof! The 'above and beyond' attitude that they possess is truly admirable.
- Worked hard and were very kind. Chris was very professional and made sure the men got the job done right.
- I had a metal roof installed and Chris's crew did an awesome job for a great price.
- I highly recommend Chris and his crew. Chris went above and beyond and made sure we knew and understood what needed to be done.
What Users Like The Least
- The work was completed using materials outside of the agreed contract, and the owner has not returned as promised.
- Chris accepted a very large down payment and never ordered the material or returned to begin the job.
- In this time we also found another roofer and ended up going through them. We are still trying to get back the $5,000 we gave him.
- Half of the time he wouldn't answer his phone, then it was excuse after excuse.
- ZERO STARS! No refund yet!
Recommended Reviews
The work was done on time and looks good. The work was completed using materials outside of the agreed contract. The owner agreed to update contract, provide the materials, and return to do the work. Over a year later the work has not been completed as agreed by contract. As well, I have had 3 separate leaks. Again was told the owner would be out to repair the leaks. To his credit he did come to my house while I was not home. The leaks have not yet been repaired and cannot reach the owner. He also has not been back.
After reading the previous positive testimonials I met with the business owner, Chris, and signed a contract for a metal over shingle roof due to his roofing knowledge and how highly he spoke of his crew and what a great job they would do. I was even sent and shown pictures of previous jobs well done. Unfortunately, despite me upholding my end of the contract, I never witnessed this job well done on my own home. With sincerity and promise, Chris accepted a very large down payment and never ordered the material or returned to even begin the job. I have not seen or spoken to Chris since he left my home with the 50% down payment. This is a common practice with this "company ". Do your research on Chris, Redwood Contracting, and Metal King Roofing before proceeding with any business dealings with this company.
Chris and his group did a great job and at a great price. I would not hesitate to use him again.
- Sparta
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated