PRO GC

If you value your home and health Do NOT use this company. I have been through hell!!! Jacobs company did a nasty job. I had to pay silver environmental $8000.00 to remediate Jacobs mess. I had to go from November to January 20th with no insulation in my home because of Jacobs negligence. I had another post written but it was far to long. It wouldn't post. Short and sweet Jacob hand wrote and signed a document of financial remediation because he saw the nasty holes in my ceiling, mold infested insulation left in my eaves, where a very unprofessional employee of Jacobs yelled at me before being asked to leave my home because I would not approve to him cutting out my ceilings all along the eaves to remove the insulation that was left behind. I had to have serv pro come and clean my home because there were mold spores throughout because of Jacobs unprofessionalism. The fee Jacob was paid from the credit card company was fully reimbursed. I am currently in the process of a court hearing. Considering the amount of monies it will not be a small claim. It's going all the way. Gaping holes in the ceilings, cracked ceilings, dirty insulation throughout my home let alone what was left in the attic for insulation and mold still on the ceiling and walls of the attic is how Jacob left this job. He has ghosted me completely. Thank God for Silver environmental!! This is the second job silver has done for me. I pray I never need him again but if I do I am assured he is the company for me!!! I don't plan on buying another house so I should never see Scott Silver again professionally. I will have in court with me Scott Silver, his pictures and testimony. The insulation company and their photos and opinions, the seller of this home whom I purchased from on 11-8-24. With her discover bill which was reimbursed for pro g cs remediation, if you can call it that. The bill from Serv pro. Tacked on to the end of that will be Jacobs hand written letter along with my pain and suffering. The heat bill alone is a huge dollar amount. Jacob was given plenty of opportunity and chances to make this right. I gave 2 months worth of texts between us that the lawyer has ready to present to the courts. Again if you value your health and home. DO NOT call Jacob at pro g c.

I was double charged for the first work, then a month after the second visit a charge appeared on my credit card the day after Christmas, with no invoice or receipt. I have had no luck getting a refund for the duplicate payment or any explanation about the second charge, which I did not authorize. Started off great, then had to wait nearly a month - then their plumber stopped communicating. We had the work finished by someone else.

I'll start with the good. This company was very responsive and timely in dealing with the water damage and black mold issue in our kitchen. The owner was there very quickly assessed the damage, came up with a plan and sealed off anything that would be dangerous to us considering I was pregnant and only 1 week from my due date at the time.

Now the bad. Once we started the rebuild process, the communication stalled out and we didn't get any sort of notification when people were going to be coming to our house or what was going to be done.

They showed up a week later without any notice to put up the drywall. The next week we waited but didn't hear anything. When Friday came and went we started to wonder. I called to see what the plan was and when we would be seeing somebody next and didn't hear back from anybody. Monday I called again at every number I had and emailed for good measure. We just wanted an update or a plan because I still had no kitchen and now with a newborn.

After nearly 2 weeks of absolutely no contact whatsoever from Pro GC, we decided to move on without them and find another contractor to get the work finished. Any number I called only led me to either voicemail boxes or answering services who assured me that I would hear back promptly - but I didn't. Nobody called. Ever.

While I'm thankful that this company was able to very quickly solve the immediate problem that we were having and to make it a safe enough place to have my baby, I am just flabbergasted at the complete and utter lack of communication. In addition, they were incredibly messy, accidentally took home my drop clothes instead of their own equipment and scratched the heck out of my kitchen floor.

Update: We did eventually hear from them yet another week later after we got the work finished by someone else. They said they could send someone that day and claimed they were helping with storm cleanup in Florida. That does not at all excuse them from not communicating their timeline to existing projects and leaving us without a kitchen for over a month while dealing with pregnancy and a newborn baby.

I would not recommend this company.

Very happy with the work done. It was a large job requiring the basement be completely gutted to remove the mold. The work was completed, the basement left clean, all debris removed, basement treated and now mold free.
I was very impressed that the owner took the time to come out and check his crews work. Would highly recommend this company.

Pro GC & Restoration are phenomenal. They solved multiple mold problems in my house and in my parents’ house this summer. They are extremely thorough, explained everything, answered every question, found the source of the issues, and set us up to prevent any future problems. They consistently went above and beyond throughout the whole process. Now my father’s allergies are better, and I feel fortunate to know the Pro GC team. I wholeheartedly recommend them!

The crew at Pro GC & Restoration of New Hampshire did a wonderful job in remediating the mold in my home. They were thorough, friendly, and even cleaned up the floor as they walked out of the house. I highly recommend them to anyone looking to have their mold remediated.

Did a great job cleaning up some mold issues in the attic. It was a long day but they stayed with it until it was done. Nice work guys.

Water damage is no joke especially in your home, and you sure don’t want to have to deal with that ore the insurance company! Jake was on top of it all, from taking pictures and doing all the paperwork to getting in and cleaning up the place! Professional and very knowledgeable about water damage and mold, also knows how the insurance companies work! I really appreciate all he and his staff did and will recommend them to anyone who needs his assistance. A big thank you to Jake and crew!

Jacob and his team were great. They patiently explained the process and were happy to answer my questions. I’m very happy with the results and would happily recommend them to anyone who needs assistance with remediation issues.

The 3 guys that came to my house were wonderful! They answered any questions I had and explained everything to me. I can’t remember their names but if they go to your house you won’t be disappointed

I had mold under my home in the crawlspace in Hollis NH. They did a great job remediating the mold. It's all gone, and it cheaper than other quotes.

Mold on ceiling from leak in roof. These guys came and removed and treated the problem in a minimum amount of time. Cleaned up everything and were very pleasant and professional. Highly recommend!

How could I say, "Thank you!" enough! If I could give Jacob and his crew at Pro GC 10 Stars, I would. If every service provider provided the level of service Jacob and his crew at Pro GC provided, the world would be a better place. I rarely ever write a review and when I do it's because I feel strongly about it whether it is positive or negative. This is the strongest I have ever felt about any positive review.

I recently had to remediate intense mold that made me sick at a house on Silver Lake in Hollis. The seller had lied regarding 8 of his disclosures, leaving me with a nightmare. After having Indoor Doctor do the analysis of the house with proper testing, it was confirmed the house had a severe mold problem. I contacted several companies to remediate the mold. After 4 absolutely ridiculous high quotes even while they knew I was paying for this out of pocket and not through insurance, Jacob came to the rescue. I truly mean, to the rescue. Like the cavalry. He gave me the best price and started right away.

He went so far beyond the call of duty and was so amazing to work with that you would be nuts not to choose him as your provider. I truly feel like he and his crew were angels delivered from heaven. Remember, we are talking about toxic mold remediation here. They thought it would take 2-3 days and they worked at least 10 days or more instead just to as Jacob said, "Get it right!"

When Indoor Doctor returned to retest the house, Jesse was extremely happy with the mold remediation results and the house passed his analysis. Now, Jesse at Indoor Doctor is recommending Jacob at Pro GC as well which is a huge endorsement from an incredibly knowledgeable service provider.

If you don't go with Jacob at Pro GC, you should have your head examined.

Way To Go! I called Pro G C & Restoration as I had mold in my attic from a pipe from the bathroom to outside that had come apart that was discovered by Jacob. He quoted me a price to fix the pipe and get rid of the mold that I could afford. The next day Max showed up to fix the pipe and clean the mold and brought the wood to its original nature. I was so glad as they showed compassion, very professional and were respectful. I would call them again for any issue!! Thanks so much!

Jacob and his team responded quickly to my call. They assessed the situation and the team completed the mold removal and remediation in a timely manner. I found them to be experienced and professional. They did a fantastic job, and I would highly recommend them.

The Pro GC Team did a fantastic job. They were timely and professional. The price was reasonable for the work performed. Jacob was my contact and handled everything perfectly. Thank you Pro GC for making what was a difficult time much easier.

I took a chance randomly on this company, and I’m so glad I did. They were extremely communicative and professional

From my experience, I would have to recommend them highway.

We had mold in our basement and it started to make its way upstairs. No home owner wants to go through something like this but I was happy to come across Pro GC as the team was so friendly and professional throughout the whole process.

The team was truly passionate about their work. Anything that came up during the cleaning process didn’t phase them. Many times they went above and beyond to ease my mind and further protect our house. They were always happy and willing to go the extra mile.

I appreciated how detailed the quote was on worst and best case scenario and how honest Jacob was with what needed to be done. He and the team were very accommodating and helped to relieve a lot of my anxiety (which is not easy). They really just wanted to help make our house whole again.

Thank you Pro GC & Restoration for all of your patience with answering all my questions and for all the hard work that you did. We just can not thank you enough for helping us feel safe again in our home!

Hired them for mold remediation in my crawl space and first floor of my house. Professional, thorough, attention to detail. I can’t rave enough about the job they did. You won’t find anybody better. Highly recommended. Grade A+!

Personal, prompt, and professional service.

Hopefully we never get mold again... but if we do I know who to call!

This company is responsive and professional. Their rates are also reasonable and Jacob answered all of my questions and concerns. Am grateful to the team for getting rid of the mold in my basement.

Moldy basements are scary places. Jacob and his crew identified issues, started work right away, and were multi-talented, flexible and willing to address other related issues that came up along the way, such as replacing rotten wood and siding, removing cabinets and fixtures, helping us install dehumidifiers, etc. We're very grateful for the total job they completed, including full clean-up of debris, in a very short time.

We asked for quotes for mold remediation in our garage and these guys were the best out of the 3 we got. They were on time, answered any and all questions, even with how repetitive I was. They checked in on us until we had all the quotes in asking if we had any more questions. Hands down a great company to have fix your mold needs.

My bathroom fan wasn't hooked up to vent outside, but rather into my attic. When I discovered this, I also discovered some mold that had grown. I called Pro GC and they were able to remove the mold and fix the fan to vent outside.

Pro GC was soo helpful with some mold issues we had in our basement. I highly recommend them for any restoration you need done. Thanks again for the help!

They had a Quick response to an urgent request, and did a great job! And when they left, you would never know how messy a job they had completed, they left the area way cleaner than they found it. Can't recommended then enough!

A small amount of mold was discovered during a home inspection for the sale of my condo. Pro GC Restoration was able to come out immediately and take care of the problem in time for the sale to go through. They did a great job, and I appreciate the quick response! I highly recommend this business!

Our new house had a major mold problem in the attic. The technicians showed up at 7:00 AM and left after 5:00. They worked so incredibly hard and did an excellent job. I couldn't believe the results. Just check the before and after photos. I would use the again in a second but I hope I never have to.

I had a toilet leak at my home in Manchester New Hampshire and cause water damage to my bathroom and the basement below. I called Pro GC & Restoration and they came right out. They did all the work to dry out the areas so mold wouldn’t grow. After that they did the water damage reconstruction on the bathroom and basement and it looks better than before the water damage. Through out the entire process they worked with my insurance handling the entire process. I would recommend them for any water damage problem.

Hired Pro GC to have some mold removed from an attic space. They were prompt, professional, very clean, great with communication and a pleasure to work with. Will use them again!!

My fathers house had mold in the attic above the master bathroom ceiling. Pro GC and Restoration removed all the mold in two days.

My dishwasher was leaking behind my cabinets causing major issues. I had asked for recommendations on companies who could quickly fix this issue for me. I gave ProGC a call and they were able to come out to take a look at this issue. They very knowledgeable about the water and mold problem I was having. They protected my flooring, contained the kitchen area, removed the cabinets, removed the mold, dried the area out, and I also utilized them for the reconstruction process in which they rebuilt the kitchen. The whole time they kept in constant communication with the insurance company.

Pro gc came out and did a attic mold remediation for me they contained everything and were very professional would recommend for anyone

With the recent rain, my basement began flooding. My sump-pump decided to quit working. I called PRO GC after-hours and they immediately came to save the day. A+ customer service.