Logo of Priority Home Solutions, LLC

Priority Home Solutions, LLC

  • 2200 River Rd, Prince George, VA 23875
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Priority Home Solutions, LLC, we pride ourselves on our versatility and technical expertise in managing a wide range of projects, both residential and commercial. Based in Prince George, Virginia, we specialize in roof replacement, repair, inspection, and coating, as well as gutter installation and roof leak repair. Our comprehensive approach allows us to handle complex projects from inception to completion, ensuring that we meet the unique needs of each client. Our well-coordinated team is dedicated to delivering durable, high-quality results with a strong emphasis on organization and attention to detail.

We understand the importance of reliability in every project we undertake, and we work meticulously to ensure that each aspect is executed flawlessly. Whether it’s a modest home expansion or urgent repairs, we are committed to providing long-term value for our clients in Prince George and the surrounding regions.

What people say about “Priority Home Solutions, LLC”?

Customer feedback for Priority Home Solutions is predominantly positive, highlighting the professionalism and responsiveness of the team. Many reviews commend the excellent communication and commitment to quality shown throughout various home renovation projects. While most experiences reflect satisfaction with timely completion and high-quality workmanship, there are a few concerns regarding the initial follow-up and pricing transparency. Overall, the majority of customers feel valued and satisfied with the service provided, recommending the company highly for home improvement needs.

What Users Like The Most
  • Ross and his team are very professional.
  • Priority Home Solutions provides very high quality work and can get seemingly large projects completed very quickly.
  • They are responsive, reliable, and trustworthy.
  • Communication was great, punctual, and just all around an awesome experience.
  • The team showed up every day as promised and was very polite.
What Users Like The Least
  • The representative took some measurements and left, stating he would follow up with plans and an estimate. That was over two weeks ago.
Recommended Reviews
Overall Company Rating
Excellent 4.9
Out of 36 reviews
5 stars
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1 stars
Show first:
Maria McDonald
Aug 1, 2025

I reached out to Priority Home Solutions on behalf of my daughter and her husband, who own a modest home and are in genuine need of an additional bedroom and bathroom. When the representative visited, the very first thing he felt the need to point out was that "they are not the cheapest." While I encouraged my daughter to consult multiple contractors to make an informed decision, we had hoped for at least a baseline level of professionalism and follow-through.

The representative took some measurements and left, stating he would follow up with plans and an estimate. That was over two weeks ago, and my daughter has yet to hear a single word back. No courtesy call. No update. Nothing.

If the job was considered too small, that’s understandable—but communicate that. Leaving prospective clients, especially a young couple new to the process, completely in the dark is not only unprofessional but also reflects poorly on the company’s integrity. First impressions matter, and unfortunately, this experience left a sour one.

What’s particularly disappointing is the missed opportunity—not just for this project, but for the long-term relationships that could have grown from it. You never truly know the extent of a client's network or influence. Sadly, this lack of basic customer courtesy speaks volumes.

Shame on Priority Home Solutions for making such a poor showing with first-time homeowners looking to build their future.

Derrick Davis Sr.
May 7, 2025

Ross and his team are very professional. We had a house expansion done with 2 rooms, a laundry room and a bathroom. Throughout every aspect of the expansion, Ross was totally involved. Absolutely the best contractor that I have worked with. Very easy to get along with and he even had suggestions as to how the layout of the expansion would work better than our original idea. There were very minimal issues if any, and Ross addressed them immediately. If you are looking for a contractor, I highly recommend Ross and his company Priority Home Solutions. If I could give 10 stars I would. Thanks Ross and the PHS family. If I have another project, they will definitely get my business again.

B Johnson
Feb 15, 2025

I had a flooded crawl space on a Friday afternoon due to a sump pump failure. And to make it worse, rain was expected all weekend. Yes, I was panicking just a bit! Although it was very short notice, PHS sent Patrick over that afternoon. Patrick replaced the sump pump in a very short period of time. He was very professional and a pleasure to work with. I am very impressed with the service provided by PHS and would highly recommend them to anyone. Thanks!

Keith Hart
Sep 27, 2024

I 5/5 recommendation Priority Home Solutions!
The owner, Ross, is extremely enjoyable to work with, and he truly cares about his clients. He communicates well and works diligently to make your vision come to life!

His team provides very high quality work and can get seemingly large projects completed very quickly.

If you are looking for help with home improvement projects or renovations, definitely hire Priority Home Solutions!!!

Bill Bailey
Feb 27, 2024

We had our master bath re-modeled. The job involved several steps including design consultation, relocating toilet, complete tile for bath and floor and changes in the master closet. Fantastic experience all around. We would recommend Priority Home Solutions to anyone. Very skilled and professional.

SA
Jan 23, 2024

I can’t thank enough Troy and his team for how quickly they responded and provided excellent advice! I highly recommend Priority Home Solutions. You are in the right place! Excellent Service!!

John Brandt
Jan 4, 2024

Ross and his team was great to work with. Everything was smooth and looks great. We are thrilled we used a local company that values using local subs that puts their heart and soul into the project.

Bronson Contractors LLC
Oct 6, 2023

Ross and hus team are very Professional, they helped me with my project, the guys showed up everyday like they said they would. Very polite team. My project turned out beautifully and better than I expected. I would highly recommend Priority Home Solutions for your next project

Brian Logan
Oct 3, 2023

I appreciate all of the time spent upfront to ensure our desires and then the above and beyond attitude and quality of work. Thank you!!!!!

James Newsome
Aug 22, 2023

Ross with Priority Home Solutions provided our dream renovation to our home! We had an idea and he provided everything we wanted from brand new LVP flooring, countertops, tile backsplash and bathroom vanities. I highly recommend Priority Home Solutions to anyone that wants to renovate their home!

va clark
Aug 21, 2023

When our dining room ceiling collapsed over 4th of July weekend, as soon as we got insurance approval, Ross evaluated the damage & his crew did an amazing emergency cleanup of plaster & insulation! Thanks so much for the speedy response!

Michael Ricks
May 16, 2023

Worked with Ross to have a kitchen reno done. Wanted someone local to the area and he was the guy. Had some issues here and there, as you will with any renovation of an older home. Ross did his best to keep accurate communication through the process and for the most part kept to the established timeline. Everything discussed and decided on during the consultation was completed at the price agreed upon, no surprise overages. There were some issues with the cabinet installation, however Ross did his best to make it right. All in all positive experience and would recommend this company to family and friends.

Melba Brown
Apr 11, 2023

Had a kitchen make over with an island, new entry doors, change tub to shower, new vinyl floor in kitchen and bathroom.

Johana Story
Mar 27, 2023

Very positive experience with this contractor who has both knowledge and great customer service! It's important to work with someone who not only has the technical expertise but also values their customers and provides excellent service. Highly recommend!

Nikisha H
Mar 17, 2023

PHS is an awesome company to work with that did flooring, drywall and painting to our home after some water damage. Very responsive, reliable and trustworthy!! They can out at short notice the night we notice the leak and started setting fans, etc. We’re very pleased with the finished product.

LeQuan Hylton
Feb 17, 2023

I am a property manager/Realtor and use Priority Home Solutions regularly. They are great people to work with and have great workmanship. I highly recommend them.

Tony Goodman
Feb 16, 2023

Priority Homes Solutions is a great company to work with. From home remodeling to new construction they produce quality workmanship. They are professional and up front with you from the start and will work with you throw the your project. Any type of construction isn’t always an exact science. They are always things that come up and they are responsive when these things happen. My wife and I would recommend Priority Home Solutions for your project.

Honey
Feb 8, 2023

My experience with Ross was remarkable. Communication was great, punctual and just all around awesome experience and really made us feel priority. House was damages by fire and Ross and his team did amazing with rebuilding. I look forward to future business with Priority home solutions.

J. Miller
Feb 7, 2023

In 2015, Ross and his team renovated my first home with a 203k. He walked me through exactly what I needed, took notes on what I wanted, let me know how much each item would cost, and guided me every step along the way... making my house a home. A new roof, 18 new windows, a new HVAC, new seamless gutters, digging a swale to prevent water encroachment, installing a washer and dryer, installing two garage door openers, and remediated every spot of lead paint. Sure, there were some hiccups along the way, but we conquered those and completed an amazing job together.

Thank you, Ross and team. Here is it many years later and my home is worth far more today because of your hard work and dedication to a job well done. 5 outta 5, would recommend.

Bettie Wiseman
Feb 1, 2023

Priority Home Solutions recently converted our screened in back porch into a sunroom. We are very happy with the finished project. It was done in a timely manner with attention to all the details we wanted. They were very professional and easy to communicate with. Great job, Guys!

Marianne L
Oct 9, 2022

Priority Home Solutions (PHS) LLC came to the rescue when fire burned part of a building that we own. Parts of the building that remained unscathed by the fire were smoke-damaged. The PHS team responded on-site late at night as soon as we called them. Their presence and professionalism helped us calmly assess the situation and determine next steps.

PHS cleaned and refurbished the interior of the building to a state where a person could not even see evidence of the previous damage!

This project had the complexities of working with an insurance company on a large loss. The small multi-family residential building had the complexities of working with older homes and challenges of correct previous repairs.

lauren McCarty
Oct 5, 2022

We experienced a fire at our home this year which was very stressful and caused a good amount of damage to our house. Ross and his team did an absolutely fantastic job rebuilding and restoring our home - I would recommend them to anyone who needs to rebuild after a fire! Ross was so easy to communicate with, very responsive and kept us well informed all along the way. They know their stuff when it comes to property restoration and in our case, fire restoration and working with the insurance company (the whole process I had no clue about before this happened to us!). And the quality of work that was done is fantastic - I’m so, so happy with the way our house looks now. And, it was all done in a reasonable amount of time given the amount of work that had to be completed. Highly recommended.

Stefanie Heretick
Sep 26, 2022

Ross and his team did an amazing job. The repairs were beautifully done! Communication was consistent, Ross and his team were thorough, respectful of my time and property. I can't thank them enough! I would highly recommend Priority Home Solutions.

Tina McCabe
May 13, 2021

Rest assured, when you employ Ross and his team of professionals, you're in good hands. I have personally used Priority Home Solutions LLC multiple times and have never hesitated to recommend them. From quoting and communicating to performing the work and answering phone calls, they're the best in the business.

Doctor Lynn
Mar 22, 2021

We needed an updated roof on our home and the owner - Ross personally attended to the details of the project to ensure that every detail was completed professionally and to our satisfaction. We would highly recommend this company as they stand by their work and you will be pleased with the outcome.

Milton Clayton
Jan 26, 2021

I highly recommend Priority Home Solutions. They have been very professional from start to finnish. Priority did an excellent job on the flooring and drywall installation, I am very pleased!

Randy Burgess
Jan 25, 2021

There was a water leak from my upstairs hallway bathroom. PHS LLC replaced the damaged hardwood flooring plus some drywall crack repairs and repaired the hardwood flooring at my front door. PHS LLC did an excellent job matching the hardwood floor stain and the drywall repairs.

Jenny Jones
Jan 25, 2021

When I called they were very attentive, respectful, and also very thorough with details for moving forward. Their work is beyond exceptional! They were gentle and polite with moving things that needed to be, perceptive to detail, and I could just go on! If you need work done with your house, and you’re looking for true and upstanding people to deal with, Priority Home Solutions is who you need to call! Will definitely go to again when and if needed!

Christopher Jefferson
Oct 6, 2020

Not only did Priority do the beautiful full renovation on the house I purchased, but when my washing machine (that I brought in the home) decided to flood the downstairs, Priority came back and restored us to even better than we were before.

I highly suggest Ross and his team for any of your construction or refurbishment needs. His personal care is what really sets it apart!

Stacey Bowen
Mar 6, 2020

We had been getting quotes to add a great room to our home and renovate our kitchen and dining room. All other contractors simply went with what we asked for, Ross not only gave us the best price, he made recommendations that better suited our needs and made the best use of the land/space available. The work was completed as timely as possible (rain was not our friend) and I can't say enough about how much we love the addition, the flooring, counter tops, cabinets....his company did great work and the vendors/suppliers he coordinates with were just as accommodating.

Erin R. Neuman
Jul 16, 2019

We had a fantastic experience with Ross and his team at Priority Home Solutions! They recently made our dreams for a home addition a reality. We were able to add a new master bedroom/bath, laundry room, and playroom, and we love our new space! Ross worked with us on planning this project within our budget, while delivering top-notch work and excellent craftsmanship. They were able to make this addition flow seamlessly into our existing space. Something that was very important to us, is that Ross was excellent in communicating every step of the way. He answered our *many* questions, explained every part of the process, and was available whenever we needed him. We were never pressured in our decisions, and Ross went the extra mile to ensure we were happy with every part of the project (which we are!). Every person that stepping into our house was respectful and polite and did quality work. We highly recommend Ross and his team!

Jason Nixon
Jul 12, 2019

Had the pleasure of working with Priority Home Solutions on a new bedroom addition which included a new master bathroom, completley new kitchen and removing 2 walls. I was completely satisfied with the quality of workmanship. Priority Home Solutions did an excellent job even when existing issues with ground water under my house when I was on vacation. They took care of the problem and kept me informed by phone and via text. My family and I love our new renovations. Priority Home Solutions makes you feel like a friend not just another job. I highly recommend Ross and his team of skilled craftsmen.

Susan Minter
Jul 10, 2019

My husband and I are HUGE fans of Priority Home Solutions! We have worked with Ross on several different projects over the past 3 years and we cannot recommend his services highly enough. Three words describe Ross and Priority Home Solutions: Experienced, Efficient, and HONEST. Ross is an outstanding man who prides himself on supplying top-notch service, regardless of project size. We will forever be his customer!

KIMBERLY KINKER
Feb 6, 2019

This is my first house & Ross came out right away after the neighbors tree fell on our house. At no point did I feel pressured, and I felt Ross and his crew has a genuine concern about the issues and what was needed to fix the problem.
Before, and during the work, Ross communicated every step of the way. I would highly recommend Ross and his team. Reasonable prices and high quality work. Ross’s personal attention and customer first attitude has made this experience easy to go through.

Michael Dobrick
Feb 6, 2019

I'm so thankful for Ross and his crew. They were here the same day I called when the tree fell on our house. They have been by our side through the insurance process and are taking care of our home like it was their own. You can't ask for a better company that really puts customer service first.

Kimberly Knauer
Feb 5, 2019

These guys were awsome! They responded, had the job done quickly on our insurance claim. Very friendly too. Thanks guys!

Call us and get a quote right now Show phone number
137 locals recently requested a quote
  • 2200 River Rd, Prince George, VA 23875
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
  • TPO Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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