- 30150 Telegraph Rd Suite 444, Bingham Farms, MI 48025
- Commercial Roofing
- Financing Available
- Licensed & Insured
- Green Roof
- TPO Roof
About the Business
What people say about “Prime Home Remod Siding and Roofing”?
{
"summary": "Customer feedback for Prime Home Remod is predominantly positive, highlighting effective communication and professional service throughout the roofing and remodeling process. Reviewers consistently mention the promptness of the work, reasonable pricing, and the quality of the finished products, particularly praising the team's efficiency and attention to detail. However, there are notable concerns regarding the company's pricing strategies, specifically the significant price fluctuations that some customers found unsettling. Despite these issues, the overall sentiment leans towards satisfaction with the completed work and the professionalism of the crew.",
"liked": [
"Josh was a great person to work with, he took his time and explained everything thoroughly.",
"Had my roof and gutters replaced on my home in West Bloomfield by Prime Home Remod. Job was done in a timely manner and I am very satisfied with the end results.",
"The team replaced our windows in the front of the house and the results are stunning.",
"We were very impressed with Josh and his company. The speed at which they came out to install the roof and the crew that installed were extremely professional.",
"There was no pesky sales pitch, he was right to the point and up front about pricing, which beat every other quote we got."
],
"disliked": [
"Not interested in a company that goes from 65k pricing down to 35k in the snap of a finger.",
"It's very irritating when you come to ppls house ..unwanted solic
Recommended Reviews
5 Stars!
Let me start out by saying a couple of things. First the work we required was a complete reroofing, but also a complete gutter and downspouts, and attic insulation. Number two: get as many estimates as possible. Lastly, be careful when you select the company you have checked out their reviews. Case in point, the first company we "thought" we were going with had an estimate 65% higher than the next highest estimate. Now the good news: we selected Prime Home Remod for the job. Josh was the last of the companies to estimate for us. Josh gladly provided evidence of Prime's excellent recommendation (in excess of 4.8), but was thorough in his estimate process, answered all our questions, and in addition, agreed to also replace two windows we needed replacing, and doing it at no additional cost. Josh also was clear as to when the process would start, the first of the next week. The workers did arrive and started the process. It was essentially done in one day, more boards needed replacing than originally anticipated, but the work continued. During this same time, men came and blew in the insulation while the roofing continued
at the other end of the house. Within two days, our commercial gutters and downspouts were installed with strainer covers, cleaned up and gone in one day. The last thing were the two windows, which we had to wait on since they needed to be manufactured to size. But, when they were in, they were delivered and installed the next day.
The work from start to finish was professionally done, all of the debris was picked up on the initial day and the debris trailer removed from the property. During this entire process, Josh was in touch with us asking how it was going, were there any problems, and were we satisfied. When questions came up Josh was always available by phone and Josh never failed to return our call. We did have a problem which we noticed about two days after all was completed. We called with pictures, and he made arrangements within a couple of days to make the repairs. We told him it was not necessary, that we had resolved the problem ourselves. Because of that, Josh said he would waive a small final payment since they did not have to make any further repairs.
Suffice to say, we are very pleased with Prime Home Remod and Josh and pleased to give them a 5 STAR rating.
Excellent work. Very fast and good quality roof replacement on my garage in Monroe. Reasonable price for all the work that need to be done. Working with Josh was a pleasure
Not interested in a company that goes from 65k pricing down to 35k in the snap of a finger. You guys would have been thrilled if I spent 65k on work - but follow up with a price thats 50% lower than originally offered in order to lock in a deal. Not a fan of that at all - when all that tells me is that you guys are trying to see what margin you can pull from each customer, rather than offering consistent pricing.
Other than that alone, it seems like Prime offers a lot of good features and products to a consumer. But you should consider actually putting your team through sales training vs. Having them read me a prompt they memorized for 2 hours.
- 30150 Telegraph Rd Suite 444, Bingham Farms, MI 48025
- Commercial Roofing
- Financing Available
- Licensed & Insured
- Green Roof
- TPO Roof