Porter Family Roofers LLC

We needed to have our roof replaced and new gutters with guards installed before adding solar panels. The team kept us updated throughout the whole process. There was a huge selection of gutter colors to match our house. Austin and the crew even came back later to add some extra flashing where I noticed rainwater was moving too fast and missing the gutter in one spot. Since the fix, I haven’t seen the problem return, though we haven’t had the heaviest rain yet. They assured me they would come back if any more adjustments were needed. I highly recommend them for any roofing and gutter work.

I had been needing a new roof since I bought my house in Richmond. After a storm left shingles scattered in my yard, I decided it was time to call Porter Family Roofers LLC for an estimate. I really just wanted to see if the roof could be repaired, not replaced. Cesar came out, went up on my roof, and took lots of measurements and marked a few spots. He explained that there was enough damage to qualify for a replacement through my insurance, but I was unsure at first. Cesar carefully checked everything and sent his report to my insurance company. Soon after, the insurance approved a full roof replacement. The crew did an awesome job installing the new roof. They used tarps to protect my landscaping and cleaned up all the old roofing materials and nails. The whole project was done with great care and the customer service was excellent. I would happily recommend them to anyone in need of roofing work or a new roof!

I got 8 quotes from different roofing companies, all with good reviews. The price for a 30-year shingle roof was the lowest here, and for the 40-year shingle, it matched the lowest bid I received. We decided on the 40-year shingles. Some other roofers quoted much higher for the same materials. The estimator, Cesar, was also part of the crew working on the roof, which we appreciated. He really knows roofing and was great to work with. There were no surprise charges at the end. The team arrived on time, cleaned up everything, didn’t smoke or play loud music, and just did excellent work. Cesar even came back later to help reinstall a downspout after our solar installer removed it, and he wouldn’t even accept payment for the extra help. I would definitely use this roofer again. They were affordable, professional, and local!

These roofers are fantastic. They came highly recommended by people in our Richmond neighborhood, so I gave them a call. Many of our neighbors decided to hire them and get their roofs fixed instead of using the original installer’s warranty, since the first roofer’s work kept needing repairs. Austin was very prompt in responding. They gave me a fair estimate and offered a quick turnaround. Their follow-up was professional, and it’s clear they really know roofing. I ended up getting my warranty claim approved and went with the original roofer, but I know I’ll be calling these guys for my in-laws’ roof repairs in the future.

My roof started leaking, so I contacted three different roofing companies for inspections. All of them found wind and hail damage. Cesar from Porter Family Roofers LLC was especially helpful and confident about getting my insurance claim approved. He guided me through the whole insurance process and even met with the adjuster. Austin, the Project Manager, made sure all my landscaping was safe and that every part of the job—from the roof replacement to the cleanup—was handled well. Everyone on the crew was professional and friendly.

I recently had my roof replaced in Richmond. Before the job started, Cesar and Austin in the office took care of all the permits and made sure the roofing materials were delivered on time. Cesar kept me updated on everything. When the roofing crew arrived, the foreman introduced everyone and they got right to work, moving anything that could get damaged and laying out tarps to protect the area from debris. The team worked really well together, almost like they could read each other’s minds. By the afternoon, the old roof was gone, all the debris was cleaned up, and the new vapor barrier was in place. The next day, as soon as the shingles arrived, they started installing them right away. By the end of the day, my new roof was finished, and everything was put back to how it was with no mess left behind. This was my second project with this roofing company, and it’s always a pleasure to use their services. I wish I could give more than five stars. I also called about some storm damage to my roof, and they sent someone out the very next morning, even though it was raining and windy. The repair was done in about three hours and everything looks great. Their customer service is top-notch. Five stars!

I called for help with a roof leak that had caused water to come through my bathroom ceiling in Richmond. Cesar was able to visit quickly to give me a quote, and his price was very reasonable compared to others I checked with. He was easy to talk to and explained exactly what needed to be done in a clear and honest way. We needed four roof vents re-installed and new shingles put on around them. Cesar did the work himself and finished everything in about four hours. The roof looks great and there have been no leaks, even after some heavy rain. I highly recommend this company for any roof repairs. Cesar was honest and always kept me updated during the job, which I really appreciated.

Porter Family Roofers LLC did an excellent job installing a new roof on my home. I liked that they offered a free initial consultation, where Austin came out to check my house and figure out exactly what was needed. During the visit, Austin walked me through the whole roofing process, answered all my questions, and even showed me samples of different roofing materials and colors. After the consultation, I got a clear plan and the total price for the roof replacement. Austin was also quick to help with any follow-up questions I had. Scheduling the installation was simple, and the crew arrived on time and finished the job faster than I expected. My new roof looks fantastic, and I’m very pleased with how everything turned out. The customer service, fast communication, strong warranty, and fair pricing made the whole experience great. I highly recommend this company to anyone needing roofing work.

I contacted a roofing company in Richmond to get some repairs done in my attic. They picked up the phone right away and set up an appointment with Cesar for the next day. Cesar was excellent to work with—he really knew his stuff and explained every step of the roofing process in simple terms. I also needed help with an insurance claim, and they handled it smoothly, working directly with my insurance agent to get everything sorted out. When it was time to pick out the roofing materials and colors, Cesar and Austin made it easy. We met to go over different options and found something that fit my style and budget perfectly. The roofing crew kept me updated on when they would start and how things were going. Both before and after the job, they did thorough inspections and meetings to make sure everything was right. The team worked quickly to fix any small issues and made adjustments as needed. Big thanks to Cesar, Austin, and the whole roofing crew for working so hard. If you need someone in Richmond for roofing, siding, gutters, or insulation, I highly recommend them.

after some big hailstorms, our roof in richmond got damaged. we chose porter family roofers llc after talking with cesar. they did great work fixing everything up. later on, we found a small leak in our bedroom. cesar sent someone over that same day to take a look. they inspected the shingles and put on some sealant. after another round of heavy rain, the leak showed up again. cesar then had the whole area re-shingled. when it still leaked, i thought it might be the chimney. i asked cesar for advice about that kind of repair. not only did he help, he actually came out himself and found the exact spot where water was getting in—a damaged collar on the chimney. even though this problem wasn’t related to their previous work, cesar sealed it up right away so it wouldn’t leak until we could fix it for good. i would give them 6 stars if i could and highly recommend them for any roofing job!

we hired a roofing crew for some roof repairs not long ago. austin and his team showed up right on time and got straight to work. the job was finished super fast—I was amazed at how quickly and smoothly everything went. since i was working from home, they made sure to keep noise down and only checked in with me when they had to. i couldn’t have asked for a better, more professional roofing experience. would definitely tell my friends and family to call them for any roofing needs.

i had a leaking roof that needed to be fixed quickly and done right. i asked for a quote and got a detailed estimate very fast, the same day. when i asked about when the repair could happen, i got a quick reply with a date that worked well for me. the communication with austin was great! i was told when the roofing crew would show up, and they arrived right on time. the crew was very polite and did a top-notch job. i'm really happy and impressed with every part of working with this roofing company.

My house had serious hail damage and the roofing company responded quickly. Cesar was fantastic—besides his excellent customer service, he managed the whole job from start to finish, including a new roof, skylights, windows, and gutters. It was a big project, but he worked directly with my insurance and made sure everything was taken care of. The entire crew did a great job, but I want to give a special mention to Austin for his skill and attention to detail with the windows. The work was finished fast and my new windows look great. I’m very happy with the quality. 5 stars!

The roofing team replaced all the fascia and my roof. I am very happy with the work they did and with everyone involved in the project, especially Austin and Cesar. They were professional, arrived on time, showed great skill, and kept me well informed throughout. The crew made sure to protect my landscaping around the foundation and my HVAC unit in the back. They finished the fascia in one day and completed the roof in another day the following week, and they made sure to clean up everything afterwards. The new roof and fascia look fantastic, and now I feel confident whenever it rains. I am a satisfied customer.

This was my second time using Porter Family Roofers LLC, and I have to say what a great job Austin and his team did. I told them about a leak in my roof, and we quickly set up a time for an inspection. After checking things out, Austin came back the very next day and fixed the problem before any more rain could get in. When he finished up, he explained the condition of my roof and shared some helpful roofing tips, really showing his expertise. On top of that, he was friendly and easy to talk to, almost like chatting with an old friend.

outstanding roofing service at a fair price. cesar came to check out my roof and even repaired a spot where a shingle was missing. the work was top-notch, and i was pleasantly surprised that the price was competitive with other installers. the crew was very friendly and respectful, did a professional job, and made sure to clean up everything when they finished. cesar also provided drone footage of the roof before and after the work was done. highly recommend!

we reached out to porter family roofers llc to replace our roof because we heard squirrels in the attic and needed the roof fixed quickly. cesar came by for the inspection and clearly explained the whole process and went over the materials with us. we had extra questions about roof ventilation and cesar was able to help us understand everything. we decided to go with them, and on the day of the job, while the crew was working on the roof, there was an issue (because of the old roof) that affected the ceiling in one of the rooms below the attic. they quickly called another crew and fixed the ceiling that same day, which really put our minds at ease. they were very professional and quick to respond during the emergency. after they finished, the team cleaned up the area and always answered our questions. i would definitely recommend them.

i had some leaks from storm damage that i didn't notice until water started coming into my home. i needed guidance on how to stop the damage quickly and wasn't sure who to turn to. i happened to mention my situation to someone from porter family roofers llc who visited my workplace, and they took care of everything from there. my project manager, cesar, reached out to me, patiently walked me through the steps, and made sure i felt at ease throughout the process. once we scheduled the work, their installation team did a fantastic job putting on our new roof with efficiency and professionalism. after they finished, they left my property looking as if no one had been there, except for the brand-new roof and the absence of leaks. the best part was that they sent an inspector back afterward to ensure the work met their high-quality standards. the inspector even took extra time to check for any stray nails with a magnet. i’m really glad i spoke up and found the right help!

exceptional roofing service in many ways! first off, they respond quickly to calls and messages. then, they provide a detailed estimate and thoroughly explain all the work to be done. they're punctual every day, which is great. the crew is professional, gets the job done efficiently, and is very respectful, leaving the site clean. most importantly, they work quickly yet carefully! they arrived one morning and by the next afternoon, they had removed the old roof, replaced damaged decking, installed new ice shield, put in new vent caps, and completed the roof installation, all while keeping the yard spotless. i didn't find a single nail or shingle piece left behind. i was so impressed with their work that i decided to hire them for my rental property too. this is the best roofing service i've encountered in a long time! totally impressed!

I had my roof and gutters replaced last year and I was really happy with the results. Recently, I noticed one of the gutters wasn’t working properly, so I decided to give them a call. To my surprise, they answered right away, which is hard to find these days. They sent someone out the very next day. Cesar arrived and checked my gutters. It turned out they were just clogged, and he kindly cleaned them out for me at no cost. He was extremely friendly and helpful. Usually, you might hear “it’s not our problem,” but not with Cesar. They truly care about their customers and do excellent work. I highly recommend their services!

After researching shingles, I found a great manufacturer and their installers. I checked out reviews online and saw that Porter Family Roofers LLC was the top choice. Cesar and his skilled crew truly went above and beyond. Cesar was not only professional and knowledgeable but also friendly and detail-oriented, making sure everything was done right with the help of a responsive office team. They replaced my roof, added blocks to the chimney, and took care of several other tasks. Compared to other home improvement projects, working with them has been the best experience. So much so that when I decided to add gutter guards, they were the first ones I called. It would be amazing if all contractor experiences were as great as this!

It was a wonderful experience working with Austin. From the roofing team to the delivery of the shingles and dumpster, and even the cleanup process, we couldn't have been happier. The insurance claim was handled swiftly, permits were secured, and inspections were completed on time. Austin kept us informed with regular updates and was transparent about a few items that were initially missing; he quickly reordered them and personally delivered everything to ensure the reroofing and skylight replacement stayed on track. The roofing crew was efficient and professional throughout both days, and along with Austin, they worked hard to leave our yard tidy with minimal nails and debris. We HIGHLY recommend Austin and his team to anyone in need of roofing services. You won’t be disappointed.

The work was done perfectly, and each day the crew left the site clean and organized. I would definitely recommend them to others. After some time, I noticed what seemed to be a leak inside, with visible puddle rings on the ceiling. Austin came out the next day to inspect it at no charge and took care of the repairs! It turned out the leak was from the window eaves and had nothing to do with the roofing work. I really appreciate the effort in crawling around the attic in such hot weather! There was no cost for the follow-up visit. Since then, post-Hurricane Florence in the area with the highest recorded winds, my home has shown no damage or leaks at all! The house is a 2,000 sq ft ranch style, and the shingles are rated for over 30 years. Everything held up perfectly, even in nearly 100 mph winds!

I had an excellent experience with a roofing service when I needed repairs after a hail storm. Cesar was fantastic at keeping us updated on the progress of our new roof, gutters, downspouts, and siding repairs. They managed to handle everything without me needing to contact multiple companies for our repairs. Cesar took care of the insurance claim and even did a walkthrough with the insurance adjuster. The roofing crew worked quickly and kept the area tidy, ensuring that nothing ended up in my neighbor's yard. They were also very considerate of our dogs, making sure to clean up all the small pieces and nails before letting them outside. Cesar and Austin made sure we were satisfied with every step of the process. Overall, it was a wonderful experience, and I would definitely recommend their services.

The team was incredibly fast from the moment we signed the agreement to when they put on the new roof. They showed up right on schedule and were friendly and professional throughout the process. The crew made minimal noise, which was great since my family was home, including two children with autism. It felt like just another day for the kids. They did an excellent job cleaning up everything, even the tiny bits of shingles that were taken off. We are extremely satisfied with the whole experience and the level of professionalism. We will definitely recommend their services to friends and family who might need roof repairs or replacement.

After our home experienced hail damage, we reached out to a roofing company for repairs. I'm really thankful we found them. We had the pleasure of working with Austin, and I can honestly say he's fantastic! He was straightforward and never tried to sell us anything unnecessary. He was quick to communicate with our insurance, replied to messages promptly, and made sure the work was scheduled efficiently. He guided us from start to finish. The installation went smoothly, using top-quality materials and a skilled crew. Although we faced a weather delay, they quickly rescheduled for the next day. Our complex roof was finished in just one day and looks amazing! There was some minor impact to the shrubs and lawn, but that’s expected to some extent. They did a great job trying to limit this with tarps and plywood. The gutters were replaced a few days later and turned out wonderfully. If you need a reliable roofing service, this team will take excellent care of you. Give them a call; you’ll be very pleased!

We can't say enough good things about hiring a roofing service and how thrilled we are with the results. Austin was very prompt in coming over and took the time to thoroughly explain what they would do. A detailed written estimate followed shortly after. The roof was stripped and replaced. The wood shingles were taken off and replaced with vinyl siding. The gutters were removed and new ones were installed. An exterior door was added. The chimney chase was revamped with Tando stone vinyl. All new exterior fixtures were put in place. The crews working on this project were very efficient and well supervised by Cesar. The coordination of the job was fantastic, and communication was excellent! We highly recommend their services!

I recently had a great experience with a roofer named Austin, and I couldn't be happier with the outcome. From the beginning to the end, Austin showed excellent communication skills. His honesty was truly refreshing; he provided clear and straightforward answers to all my questions and never pushed for any extra services I didn’t need. The quality of the work was remarkable. Austin was thorough and efficient, finishing the job on schedule and paying close attention to every detail. My newly repaired chimney looks amazing, and I feel confident in its strength and craftsmanship. I highly recommend Austin for anyone looking for roofing services. He is trustworthy, professional, and committed to delivering outstanding results.

The project in question involved addressing persistent leaks in half the roof of a single-family home in Richmond, an issue that had been unsuccessfully handled by others in the past. Cesar elaborated on the unique approach his team would take, and the quoted price was fair. I cannot overstate the excellence of Austin and his crew. Despite the team comprising 8-10 members, they operated seamlessly, completing the job to a higher standard than I anticipated. They also maintained a tidy work area, eliminating the need for any cleanup or intervention on my part. When a minor issue arose with a loose shingle on a peak, they promptly returned to rectify it within half an hour. I've engaged several contractors over the years, and this roofer team is undeniably one of the best, if not the best, in terms of overall satisfaction and quality of work. I would wholeheartedly endorse them.

If I could, I'd definitely rate them higher than just 5 stars. My grandma had been dealing with a pesky leak in her home for quite some time. We'd been resorting to using a bucket to manage the water, but we finally made the decision to get it repaired. austin was a great help. He guided me and my grandma through the insurance claim procedures, and we didn't encounter any challenges at all. austin made the whole process straightforward, and Porter Family Roofers LLC got to work promptly. They finished the job in no time at all, and they were really friendly and considerate throughout. My grandma is a big fan of her new roof and its color. No more pesky leaks!!

Five years ago, I hired a company to replace the roof of my newly bought house, which had been handed over to us in a less than satisfactory condition by the previous owners. There were many hidden problems, mainly due to water damage caused by a leaking roof and improper water management. Austin's team stepped in and provided us with an excellent new roof, gutters, and only replaced the damaged decking where necessary, helping us save on repair costs. In addition, Cesar and his crew kindly fixed a previous substandard repair, removing plywood that had been glued to the roofing material and nailed to shingles, without charging us any additional fee for the extra work. I have recommended and will continue to recommend this roofer to anyone in need of quality work, reasonable pricing, and a team that ensures the job is done correctly and the customer is satisfied.

After exploring several options for roofing and siding services, a friend suggested a particular company. They were quick to arrange an initial meeting to discuss the scope of the project. Austin, who visited our home, was knowledgeable and courteous, and didn't pressure us into any decisions we were not ready for. He walked us through the process of roof and siding replacement. We decided to hire this company to replace our roof, siding, and install two new skylights. Despite a minor delay in materials, the work was completed in about a month. We experienced a small hiccup during the process, but Cesar, Austin, and the office team were more than willing to cooperate with us to resolve the issue and maintain a positive relationship. The craftsmanship demonstrated by the crew was exceptional. We are incredibly delighted with the transformation of our home in Richmond! I would highly recommend them to anyone seeking to upgrade their roof, siding, or windows!

We engaged a reputable roofing company in Richmond to refurbish our roof, carport, and gutters. It turned out to be an outstanding experience. Austin visited our property to assess the hail and wind damage and recommended that we make an insurance claim. When the insurance adjuster showed up, Austin was present to evaluate the storm damage. From that moment on, the roofing company took over. They liaised with our insurance company, ensuring that we received everything we were entitled to and that all damage was duly repaired. The only expense we bore was our insurance deductible. Every team member I interacted with exhibited professionalism and was extremely helpful. I would definitely recommend this roofing company to everyone.

We've had the pleasure of working with the same roofer on two separate occasions - once at our current house and once at our old place. Back at our old house in Richmond, we had a leaky roof that we believed needed a total overhaul. However, Austin and Cesar were able to repair the problem, even offering a two-year warranty which greatly assisted us when it came time to sell. They've also been a great help at our new place, where they took out a poorly constructed gutter, improving the overall look of the house to how it should have appeared when it was initially constructed. In both instances, their professionalism and communication were top-notch, not to mention the quality of their roofing work. We wouldn't think twice about hiring them again for any roofing related tasks. Their expertise and dedication are truly commendable.

Following a significant hailstorm, we discovered that our roof and gutters required replacement. We consulted with several roofers and, based on a neighbor's suggestion, decided on Porter Family Roofers LLC. Our point of contact during the months-long process was austin. He exceeded our expectations, maintaining proactive communication and ensuring the project was completed smoothly. Austin's patience and dedication were put to the test due to our home insurance company's challenging nature. Nevertheless, he handled every hurdle with professionalism. When our lost file was finally found by the insurance company after several months, austin was able to commence the project, despite the unnecessary inconveniences caused by their poor management. Throughout the whole process, he and his crew, including cesar, did a fantastic job. They completed the work on time, which was crucial due to our travel plans. We were delighted with the results. While we hope to never endure a similar storm, we would not hesitate to call on austin and his team at Porter Family Roofers LLC for any future roofing needs in Richmond.

Recently, we got our single-family house re-roofed by austin and his team. austin, the business owner, showed excellent communication and responsiveness from start to finish. His crew was nothing short of exceptional - they were not only friendly, but their roofing skills were impressive, showing real attention to detail at each step. In addition, they went the extra mile by taking care of some additional waterproofing and flashing issues around the house without charging us any extra on the project day. After the job was done, austin quickly answered any questions we had and even followed up on several occasions, proving his commitment to his work and his customers. We are genuinely thankful for their effort!

Working with this roofing and gutter service has been an amazing experience! Cesar is incredibly straightforward and honest. We reached out for some gutter repair work that was identified during our house inspection, and after evaluating it, Cesar recommended some measures that were significantly less expensive. Once the work was finished, it was as if they were never there, given how meticulously everything was cleaned up. We wouldn't think twice about recommending this roofer and gutter service or using their services again. It's also fantastic to be able to support a local business. Thanks Cesar!

Cesar is extremely proficient, timely, and well-informed. He did an outstanding job fixing a leak in my roof, and I am eager to use his services again for gutter maintenance and guard setup. Cesar and his crew just set up a new roof at my home, which looks stunning! I was surprised at the speed of the installation, and I am still amazed by their professionalism, exceptional quality, and meticulous attention to detail. Porter Family Roofers LLC is a company I would absolutely endorse for any roof-related installations or repairs.

Review for roof installation: Since relocating to Richmond, we have had two new roofs installed due to hurricane damage. Both were concrete tile roofs, which can be a challenging installation following a hurricane due to the surge in demand for roofing services and supplies. This high demand often leads to unscrupulous individuals taking advantage of those in desperate situations. The first installation in 2004 experienced a delay of 18 months due to a shortage of roofing tiles. After another hurricane hit, we screened numerous local roofing companies. Only two responded to our initial inquiry, and one was advocating for a metal roof without committing to a start or completion date. Fortunately, a few days after reaching out to a particular roofing company, Austin got back to us and scheduled an appointment to assess the roof. Our subsequent communications were mainly via email, with all queries answered within a day. We agreed on the price, construction timeline, payment schedule, and other contract terms. Payments were tied to the completion of specific work stages, and no payment was requested at contract signing. We met again to choose the tile, settling on a standard option that met our satisfaction. The crews, under Austin's supervision, were diligent, punctual, and made sure to clean the worksite daily. All work stages were inspected by the Richmond Building Department, passing each inspection without any need for rework. The inspectors even complimented the high quality of work. Once the roof was replaced, Austin conducted a final inspection, ensured the site was clean, and performed a final sweep to ensure all roofing fasteners were removed from the lawn. The roof has been in service for a year now, weathering a tropical storm without any damage. This company, through its business practices and quality of work, eased the stress of replacing a roof after a hurricane. We have enthusiastically recommended them to others.

i reached out to a handful of different businesses for estimates on a new roof to replace my old one. among those who got back to me, one stood out with a fair pricing. austin was the representative who paid a visit the following day to thoroughly explain what their roofing process would entail, from removing the old roof to installing the new one. he provided detailed information, showcased various shingle samples, and communicated with the utmost respect and professionalism. while the competitive pricing and quality materials certainly put them in the lead, it was austin's exceptional customer service and professionalism that sealed the deal for me to choose them for my new roof. the installation of the roof was seamless, and the end result is simply fantastic. after weathering a heavy rainstorm, the roof held up perfectly with no leaks or issues. i highly recommend this roofing company for all your roofing needs.

We engaged Porter Family Roofers LLC for the task of installing heated roof and gutter cables. From the first inspection of the roof to the creation of a proposal and finally, the completion of the project, we were absolutely thrilled. The detailed proposal we received was delivered promptly, aligning perfectly with our initial discussions. The work was scheduled to accommodate our plans and was effortlessly rescheduled when our travel plans shifted. The installation was expertly handled by Cesar and Austin, who arrived punctually, explained their process in detail, and carried out their tasks in an utmost professional manner. Even though they were hard at work, the owner took the time to introduce himself and check on the progress of the project. We are overjoyed with the results and wouldn't hesitate to recommend Porter Family Roofers LLC for any roofing needs in Richmond.

Highly recommend Porter Family Roofers LLC! Cesar and his team are absolutely outstanding! They coordinate with your insurance provider to ensure the project gets completed and their professionalism and ease to work with is top notch! Getting in touch with Cesar is effortless and he treats your project as if it's the only one he's handling. Now, 3 other neighbors down our street have hired them to repair their roofs following major hail damage from the previous seasons. Our entire roof got replaced in a single 12-hour workday by the friendly team. The cleanup surpassed all my expectations. The crew restored our deck and patio furniture to its original place, swept the area, used a magnet rake to pick up stray metal pieces, and so on. The appearance of my yard and roof has significantly improved compared to how they looked before. Hats off to you guys, you're indeed an A+++ team! Big thanks to austin for his hard work!

Being new to the neighborhood, I spent a significant amount of time seeking quotes, getting in touch with different firms, and pondering over options such as shingles versus metal. Throughout this process, the team at this particular roofing company was always ready to return my calls, address my questions, and even suggest excellent local businesses for my roofing accessories like attic fans and furnace vents. I was certainly a demanding customer as my 1938 house's roof required considerable assistance. This roofing company however, admirably stepped up to the challenge. They liaised effectively with the HVAC firm I had contracted and managed to complete the project within a single day. The construction manager, Cesar, was exceptional! He ensured the day was well organized and that all aspects of the project fell into place seamlessly. A big thank you to this outstanding roofing team! I'll be sending your payment shortly!

Porter Family Roofers LLC did an impressive job installing my aluminum fascia and soffit on my new shingle roof. I wish I had been aware of their top-notch work beforehand, as I would've definitely asked them to install my roof shingles too! Austin and Cesar not only did a remarkable job, but they also went above and beyond by cleaning up the mess left by the previous roofers. They even took the initiative to seal exposed nails left by the last roofer. The end result of my aluminum fascia and soffit is sheer perfection! If you're on the hunt for a roofing service that's honest and does a flawless job, I wholeheartedly recommend getting in touch with them! I'm absolutely thrilled with their work!

Let me begin by saying that it's been more than half a year since Porter Family Roofers LLC installed our roof. As someone who likes to ask a lot of questions, especially when I'm not familiar with the process, I was thoroughly impressed. Austin, the owner, and Cesar, the foreman, were both patient and informative, helping me understand the entire process. This was our first home in Richmond and we were unexpectedly faced with needing a new roof, thanks to a poorly done job by the previous roofers who exploited the past homeowners. However, I must say that our experience with Porter Family Roofers LLC was a complete 180-degree turn. Their skill, attention to detail, and customer responsiveness are unparalleled in the roofing industry. I can't stress it enough - if you need any roofing work done, this is the company to call. Yes, their prices might be a bit steep, but every penny is worth it. If there are any issues post-installation, rest assured they stand by their work and won't stop until every mishap is corrected. We had a minor issue with the installation of our skylight, not due to poor workmanship, but a manufacturing problem. Nevertheless, they were here within weeks to fix it. So, don't just call your cousin's friend to install your roof. Instead, call the professionals - you won't regret it. I wholeheartedly stand behind this company.

Cesar was experienced and proficient. We required a new roof and he offered us an exceptional price, once again. Austin, the roofer, was meticulous and left our property in Richmond neat and tidy. We were thrilled when, after the job was completed, they followed up with us to ensure we had no issues. Thanks again, team!

porter family roofers llc is an incredible company to hire. i had experienced wind and storm damage on my roof and decided to request a quote. their representative, austin, promptly came out and took care of everything for me. as someone who had never had to install a roof before and didn't know much about it, i felt completely at ease with austin's thorough explanation of the process and how everything would unfold. the communication was excellent and the service was outstanding. i'll definitely be using porter family roofers llc again when i construct a new home in richmond, and i won't hesitate to recommend them in the future. thanks once again!

Our experience with getting our Clay tile roofing done was exceptional. Austin and Cesar made sure to share photos of the repairs, effectively eliminating any questions about the work to be performed. Their response was prompt, and the quality of work was professional. This Richmond based team definitely deserves 5 stars.

The roofing repair service provided by this remarkable company is second to none! Austin came over to inspect our roof in Richmond; he was amicable, proficient, and honest. He reassured me that our roof was in top-notch shape and didn't try to persuade me to purchase anything superfluous! Such integrity is hard to find these days! I would recommend these professionals to anyone in need of dependable roofing services!

I had an excellent experience from start to finish. I had to get my entire roof replaced on short notice, and the team at Porter Family Roofers LLC was nothing but professional. My main contact, Austin, was not only knowledgeable but also kept me in the loop. We planned the task and on the agreed day, the team removed the old roof and had the new one installed by 2:30. This all took place in Richmond and I must say, these guys are efficient and professional.