- Independence, KS 67301
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Locally Owned & Operated
About the Business
What people say about “Plumb-Crazy Plumbing & Drain Cleaning”?
Customer feedback is mixed regarding the plumbing services provided. While many users praise the professionalism, responsiveness, and quality of work offered by the service, there are notable complaints about communication and reliability. Some customers report significant issues with service availability and responsiveness after the job was completed. Serious concerns were raised about high charges and inadequate resolutions for plumbing problems, leading to dissatisfaction. Overall, there are strong positive sentiments about the service, but some severe complaints cast a shadow on the reliability of the company.
What Users Like The Most
- Paul is a very honest plumber.He gives an estimate and very efficiently does the work.
- Very responsive helpful and professional.
- Arrived Quick, Fast work, Patient for me to go get the cash, an showed up on a Sunday morning on emergency call.
- Great service. Responsive business owner. Great price.
- Had a fire on our hot water heater... was able to give me a price immediately to install a new tank.
What Users Like The Least
- Do not call if it involves a crawl space.... He put me in a really bad spot because he didn't want to, or legit couldn't, go under the house.
- Paul, took four hours to do three pipes... Charged 1450.00 yes American money that I work hard for.
- This dude will not come to my property to drain out my sewer.
- He waited until he's in my driveway to say he can't go under the house because shoulder surgery.
- It's sad because we're in a small town. Our neighbor Peggy said the exact same thing.
Recommended Reviews
Paul of Plumb Crazy installed a new faucet for us today. He’s been to our house for several jobs. He is professional, quick, and does a great job. We highly recommend him.
Very responsive helpful and professional. I will call for any plumbing needs that I know I won't be able to handle.
Do not call if it involves a crawl space....
Called for a rooter and to for an outside hose valve. I said it's under the house when i called. He waited until he's in my driveway to say he can't go under the house because shoulder surgery. Now mind you, I'm waiting for movers that day to move 750mi away, and told him that. He put me in a really bad spot because he didn't want to, or legit couldn't, go under the house, but knew I'd call a different plumber so he tricked me.
I had to call another plumber while out of state and rush it as it was part of closing to get this fixed. Lockbox, pay online, schedule with the realtor.... just added a huge stress to a time in already stressed. The other laughed and knew exactly who he was, seems i wasn't the first one he did that to.
still had him rooter cause it needed done ASAP, even though i really wanted to just use someone else for both items. That was good value and he spent good time on it.
did assist quickly with shutting water off for a different valve i replaced and snipped the end for me
genuinely seemed like a nice guy and i don't know if he intentionally screwed me and i refuse to call him dishonest, just don't think he considered what it meant or would impact me. Either way, it did impact me and that's the reason for the low rating
I don't knock him for skill cause i didn't see enough to really know one way or the other
I used to work in the trades until i had my own shoulder surgery, 5 of them over 3+ years, so on a personal level it annoys me he used that excuse, whether legit or not, without being upfront.
- Independence, KS 67301
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Locally Owned & Operated