Logo of Pivot Concepts

Pivot Concepts

  • Axton
  • Commercial Roofing
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
  • Metal Roof
Phone
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Pivot Concepts, we specialize in a comprehensive range of roofing services, including roof installation, replacement, maintenance, and emergency repairs. Our expertise extends to roof vent installation and gutter repair, ensuring that we can address all aspects of your roofing needs. Serving Axton, Virginia, and the surrounding areas, we are dedicated to delivering high-quality results for both residential and commercial projects. Our organized and detail-oriented approach allows us to manage complex jobs from start to finish.

We pride ourselves on our ability to coordinate every phase of a project, ensuring that your home or business receives durable solutions that stand the test of time. With a strong focus on reliability and craftsmanship, our team is committed to providing long-term value for our clients, making us a trusted choice in the roofing industry.

What people say about “Pivot Concepts”?

Customer feedback for Pivot Concepts is overwhelmingly positive, highlighting exceptional customer service, effective communication, and efficient delivery of results. Many reviews commend the professionalism and responsiveness of the team, particularly praising project managers like Isaiah and Quest for their support throughout the process. Customers appreciated the quality of the work done, including siding and roofing installations, often describing their homes as transformed and looking brand new. The company is noted for maintaining clear communication and addressing concerns promptly, contributing to a smooth experience for homeowners. A rare negative review raises concerns about solicitation practices, but this issue does not significantly sway the overall favorable sentiment.

What Users Like The Most
  • The entire Pivot Concept team was professional and highly skilled from start to finish.
  • Isaiah was a critical part during the communications with the insurance company and their adjusters.
  • The crew performed the job efficiently and cleaned up thoroughly.
  • Pivot Concepts did an amazing job on our home.
  • The process Pivot provides is easy, straightforward, and not complicated at all.
What Users Like The Least
  • Employees from this company continuously come to my property and disregard all of the no trespassing and no soliciting signs.
Recommended Reviews
Overall Company Rating
Excellent 4.8
Out of 27 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
said kamal
Aug 2, 2025

My experience with pivot concepts was absolutely phenomenal . My home looks amazing and I paid nothing out of pocket for my restoration. Not to mention the great project manager who took care of me from front to back named ISAIAH. Thank you Isaiah and the whole pivot concepts team , I would highly recommend to my friends and family.

Cliff Blendermann
Jul 19, 2025

We had a very good experience with Pivot Concepts. Isaiah, our point of contact, was responsive, professional, and unfailingly courteous and respectful. The crew performed the job efficiently and cleaned up thoroughly. We had a 40-year-old house with the original siding; it looks so much better now!. We are very pleased.

Dianne Jones
Jul 10, 2025

I had the aluminum siding replaced on my entire house following storm damage that I didn’t even know had occurred until it was pointed out to me by the Pivot Concepts representative. I was very grateful to get rid of the aluminum siding and have it replaced with vinyl siding the Pivot Concepts representative stayed in touch with me and was available for any of my questions from start to finish and my house looks great with a clean fresh appearance and I don’t have to worry about hail anymore.

Kim H
Jul 2, 2025

My entire experience working with Pivot Concepts from the beginning to the end has surpassed any expectations I had. This is a solid team that truly cares about their customers. Quest, Joshua, and Jesus have provided stellar customer service and are highly knowledgeable. They have taken the best care of overseeing the new siding project for my house. The team that put up the siding were also very pleasant and cared about the finished product. Marcio did a great job onsite and made sure things ran effectively and smoothly. Everyone and everything under Pivot Concepts’ umbrella was so easy to work with. I will be choosing Pivot Concepts again in the future for other projects I’ll have done. This is a wonderful team! Thank you Pivot Concepts! Looking forward to working with you again soon!

Tayo Olaomi
Jun 8, 2025

My experience with Pivot Concept team was great. Mr Isaiah was exceptional and professional from the first day he knocked on my door until the work was completed. They did an amazing job in replacing my house sidings and shutters. So happy with their service.

Ronald Towe
May 30, 2025

My experience with Pivot concepts was great. The quality of the materials used is very good and the added insulation will help keep your house warm during the winter and cooler during the summer. I took a star away because I had solar powered home and the inverter is on the side of the house and the installers can’t get behind it…..maybe I was the first home with an inverter which took a few weeks…..if you have solar panels please coordinate the installation with having inverter removed…..other than that everything went well……

Ultegra1225
May 27, 2025

The entire Pivot Concept team, led by Isaiah Carattini, was professional and highly skilled from start to finish in replacing my home’s siding. Isaiah was a critical part during the communications with the insurance company and their adjusters. The complete installation and demolition/removal process was smooth and efficient. I am pleased with the final work and highly recommend Pivot Concepts.

Khadine Maragh
May 4, 2025

We were extremely please with the work and service..We were worried how long it took to start our siding, partly because of the weather. Quest was great kept up the communication and was available for any questions. Quick and efficient when they came. Than you

Asif Iqbal
Apr 14, 2025

⭐️⭐️⭐️⭐️⭐️ – Flawless and Outstanding Work with Serious Skill!
Pivot Concepts and their crew did an absolutely amazing job on our home! From start to finish, they went above and beyond — not just meeting expectations, but exceeding them in every way. They handled our roofing and siding with incredible attention to detail and professionalism.

We had built a sunroom on the deck with all the confidence and none of the planning - a bold move, i know :). Pivot Concepts came in and worked their magic, updating it so seamlessly that it now looks like part of the original house. Amazing craftsmanship and attention to detail!

They also took care of the soffit, fascia, gutters, and shutters, and everything came out beautifully. The team was courteous, efficient, and kept the worksite clean. You can tell they take real pride in their work.

Highly recommend Pivot Concepts if you’re looking for a dependable, reliable, hardworking, and talented crew. Our house looks amazing - we are beyond impressed and extremely grateful. Thanks, again legends !!

Amber
Mar 13, 2025

I am leaving 1 star as employees from this company continuously come to my property and disregard all of the no trespassing and no soliciting signs on my property. This is the second time this week; however, they have been to my property several times before this. They also disregard my doorbell prompt that says "Sorry, we are not interested." Sometimes they even interrupt me during my work from home hours by ringing my bell. This is very frustrating. Despite being told during their last visit on 3/7 that they would remove my address from their visitation list, they continue to come back and have come back on 3/12, just 5 days later. At this point, it is harassment and it is very frustrating. I would not hire a company to do work for my property when they are unable or unwilling to follow simple instructions or be respectful of a reasonable wish. If this continues, I will be reaching out to law enforcement regarding this company and providing the video footage of them disregarding all property signs and prompts. Since nicely asking the employees didn't resolve the issue, I am now leaving a review. The soliciting practices at Pivot Concepts are very disrespectful and disturbing.

Shilene Johnson
Mar 11, 2025

Pivot concepts did an amazing job on our home. We worked with Quest and we faced a few challenges in the beginning but in the end Pivot and Quest worked everything out and our home is absolutely beautiful. Pivot concepts installed a new roof and new vinyl siding and our home looks brand new... We couldn't have asked for a better Christmas gift and we thank Pivot for their dedication and determination to transform our home just the way we like it :-)

David VanBoxlaere Sr
Mar 7, 2025

We love this Pivot company, their support, love and all that made us felt more comfortable to work with. They did excellent job around the house, very friendly and been there for all of us. We suggest all of people that read this message, hire Pivot to help you all. Don’t forget to hugs them when they are done working.

Sarah Floyd
Mar 4, 2025

Very good company! We mainly worked with Quest and he was really good about answering all our questions and keeping us up to date on the time line. Our house is looked much cleaner and newer with the updated siding.

Sebastian Hoffert
Jan 10, 2025

Awesome crew. Jesus was professional, punctual, and cordial. The staff at Pivot Concepts are very transparent, they seek to build a reputable image and i feel they hit that mark very well. The process Pivot provides is easy, straight forward, and not complicated at all. Highly recommend using the fellas here to help your out at your household.

Alfred Guy
Dec 16, 2024

Quest was our point of contact at Pivot Concepts. He was professional, polite, and knowledgeable. He worked closely with our insurance company to ensure everything went smoothly. Any questions or concerns we had were answered, and the project was completed to our satisfaction. The workers that completed our project were thorough, efficient, and quick. They got our project completed quicker than the original schedule, and in time for the Christmas holiday. Highly recommended!

Joseph Moore
Dec 13, 2024

Worked with Jay and CJ on my siding. They were extremely helpful and thorough throughout the process. They made sure everything was done and inspected the work once completed and followed up after to make sure we were happy with the work completed. They were definitely the A-Team and I would recommend them to anyone!

Cheryl Jones
Nov 25, 2024

The siding project I recently completed has exceeded my expectations! The Pivot Concept team was professional, attentive, and highly skilled from start to finish. In addition to their attention to detail, they took the time to help me choose the siding that was perfect for my home and its style. There was minimal disruption during the installation process, as it was smooth and efficient. I'm thrilled with how my home looks, and I couldn't be happier with the results. If you're looking for top-notch siding services, I highly recommend Pivot Concepts

Aicha Campbell
Nov 13, 2024

Excellent work and customer service. Absolutely love our new siding!!! Any other home improvements, they will be my first contact!!

Andre White
Oct 28, 2024

We’ve had a wonderful experience working with Pivot Concepts replacing the siding, gutters, and other items on our home. This started with the professionalism of the sales consultant who knocked on our door, the trust quickly built with the owner, who walked us through the insurance process, and finally to the excellent job his crew did. My family is very pleased with the outcome and several neighbors have complimented us on the new look.

Jasmin Farmer
Oct 24, 2024

Anthony was such a pleasure to work with. He’s extremely knowledgeable and professional. He set the expectation for the restoration process and stayed in communication the entire time. Thank you so much Anthony!

Sally Johnson
Aug 15, 2024

It was my pleasure to work with Jordan, Josh & Quest in handling the siding for my home. The project toke 2 days. The workers cleaned up after each day. They were careful around my trees and brushes. I have solar panels on my home and they very careful not to ajar any of the pikes. Over all they did en excellent job. I have already recommended them to other neighbors. Great job guys. Thanks
S Johnson

Annette McDonald
Jul 2, 2024

The wonderful men that work at this company are the best. They did a wonderful job on my home and also cleaned up after. Tony the owner was polite and so informative, Travis was so nice, quest was warm and answered all of my questions and made me feel at ease. Great Company

mandell marsh
Jun 4, 2024

Appreciative of Tony and his staff as they helped guide me through all the steps necessary to complete the process. They were open and honest to any and all questions I had. Should I have another project that needs completed, I will surely consider first this company. Thank you again.

Diane Hocker
May 14, 2024

Let me first say, I have very high standards and can also be somewhat difficult. However, the Pivot Team was professional from start to finish.

The owner kept in touch every week to keep me abreast of any new developments. Once the project started (siding on the entire house), the team showed up at 7:00 AM and worked until 7:00 PM, until the project was completed.

I was extremely pleased with the entire process and would highly recommend this company.

Tyla Lewis
Apr 26, 2024

At first we were very hesitant and didn’t want to go there with it but life is all about taking chances and let me say this was the best chance I ever took. Not only did they do my siding but they got the roof and gutters taken care of as well. The best thing is it didn’t cost me a penny…..these guys were heaven sent not only did it raise my equity 30k but my house is the nicest one on the street

bebemels
Apr 25, 2024

10/10!! Super professional, great communication with me and they did such an amazing job on my house! I would for sure recommend this company to anyone.

C McCaskell
Apr 24, 2024

The team did an excellent job from start to finish with my house. They communicated with me through the whole process even when it came down to choosing my new colors, scheduling all the way through completion. The crew completed my whole house in less than a week. I love my house !!
Shout out to the whole Pivot team :)

Call us and get a quote right now
137 locals recently requested a quote
  • Axton
  • Commercial Roofing
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
  • Metal Roof
Phone
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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