Paul Crandall & Associates, Inc

Good 4.1 (8 reviews)

1645 N Port Washington Rd, Grafton, WI 53024
Industrial Roofing
Residential Roofing
24/7 Emergency Repairs
Green Roof
TPO Roof

Website www.pcaroofing.com

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Paul Crandall & Associates, Inc., we pride ourselves on our technical expertise and versatility in the roofing industry. Based in Grafton, Wisconsin, we specialize in a comprehensive range of services, including roof installation, repair, maintenance, and leak resolution. Our team is equipped to handle both residential and commercial projects, ensuring that we can meet the diverse needs of our clients throughout Grafton and surrounding areas. Our commitment to organization and attention to detail sets us apart. We approach each project with a focus on delivering durable, high-quality results that provide long-term value. Whether we are installing wood shakes or providing soffit and fascia services, our well-coordinated team is dedicated to managing complex jobs thoroughly, ensuring that every aspect is executed to the highest standard. Trust us to bring your roofing vision to life with reliability and professionalism.

What people say about “Paul Crandall & Associates, Inc”?

Customer feedback is largely positive, highlighting the company's responsiveness and quality of work. Many reviews commend the team for their professionalism and thorough cleanup after projects. However, there are some serious concerns regarding the driving behavior of personnel and unresolved issues from previous jobs. While the majority of clients are satisfied with the services provided and appreciate the overall communication, these negative experiences, particularly concerning safety and follow-up, reflect a need for improvement in certain areas.

What Users Like The Most

Did a great job! They were respectful of my plants.
Very responsive team both in the office and in the trade.
They did an outstanding job.
Fantastic customer service! Always puts forth best efforts to provide exceptional results.
Your guys were so easy to work with.

What Users Like The Least

Whoever drives the red Ford pickup needs driving lessons.
I collected over 3 lbs of roofing nails in the lawn and gardens.
2 gutters are bent due to the ladders and 1 is actually sloping away from the downspout.

Services: Roof Installation Roof Repair Roof Maintenance Roof Leak Repair Wood shakes Soffit and Fascia Services

Recommended Reviews

Overall Company Rating

Good 4.1

Out of 8 reviews

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Cheryl Filo

Google review

May 15, 2025

Did a great job! They were respectful of my plants. Pleasant to deal with on the job site an office. I will recommend them to everyone.

billy peterson

Google review

Jul 2, 2024

Whoever drives the red Ford pickup needs driving lessons and a therapist to help them deal with whatever short man/little Peter insecurities they have. And if you’re going to road rage and act tough cause you’re in a big truck, it shouldn’t be one with your company name on it.

Roger Groth

Google review

Apr 3, 2023

Used them to replace a roof after storm damage in 2021. Found a few roofing nails in the lawn so I decided to run a magnet around the house and lawn and collected over 3 lbs of roofing nails in the lawn and gardens. They came back to clean up the next day.
18 months after they were here I've now had to remove 3 downspouts that were plugged by roofing paper, debris, nails, screws, and gutter brackets. 2 gutters are bent due to the ladders and 1 is actually sloping away from the downspout. FIashing is bent in areas and not actually laying anywhere near flat to keep water from getting in behind. I've had to seal 2 gutters that were now leaking as well. I am seriously hoping the buried drain pipes aren't blocked somewhere in the yards as well... Fair price. Terrible respect for my property and clean-up.

H F

Google review

Dec 8, 2022

Very responsive team both in the office and in the trade. Cleanup was great as well. Team was fast and efficient and all my questions and concerns were answered and talked thru. I am very pleased with the work and the company overall. I will be keeping them as a contact for sure. I do recommend them

Mike Mas

Google review

Apr 4, 2022

They replaced my roof and I had a number of windows also replaced. They did an outstanding job. Pat came out and walked my through the whole process. He’s a great guy and the crew that did all the work were awesome.

Pam Johnson

Google review

Dec 30, 2019

Paul Crandall & Associates figured out why my sunroom was leaking and fixed the problem when others just stopped calling me back. They did a terrific job and also did extra work like cleaning the gutters around the sunroom roof that was so appreciated. I would recommend this company to anyone.

Alexa Zwieg

Google review

Jun 11, 2018

Fantastic customer service! Always puts forth best efforts to provide exceptional results. They've been in business for over 30 years and the quality of work reflects it! Would recommend to a family member or friend in a heartbeat :)

Lisa Gilane

Google review

Mar 28, 2018

We are thrilled with our new siding! Thank you to the Crandall team! It was an ugly job but it turned out wonderful!! Your guys were so easy to work with. If we brought something to their attention or had questions they took care of it right away. I love the attention to detail. They were unintrusive even though we were in and out constantly I never felt as though I was a bother.

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