Logo of Palmer and Williams Inspection Services, LLC

Palmer and Williams Inspection Services, LLC

  • 862 Twin Oak Dr, Troutville, VA 24175
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Palmer and Williams Inspection Services, we pride ourselves on our versatility and technical expertise in the roofing industry. Based in Troutville, Virginia, we specialize in a comprehensive range of services, including roof installation, inspection, vent installation, skylight repair, and leak repair. Our team is well-equipped to handle both residential and commercial projects, ensuring that we can manage complex jobs from start to finish. We understand the importance of organization and attention to detail in every project we undertake.

Our commitment to delivering durable, high-quality results reflects our dedication to providing long-term value for our clients. With a well-coordinated approach, we ensure that each aspect of your roofing needs is addressed thoroughly, leaving you with peace of mind and a reliable roof over your head. Serving Troutville and the surrounding regions, we are here to support your roofing needs with professionalism and expertise.

What people say about “Palmer and Williams Inspection Services, LLC”?

Customer reviews reflect a consistently positive sentiment towards Palmer & Williams Inspection Services, with numerous clients praising their thoroughness, professionalism, and effective communication throughout the home inspection process. Inspectors like Mike and Duane provided detailed reports that were easy to understand, which reassured clients about their home purchases. The swift delivery of reports and the inspectors' willingness to explain findings contributed to a smooth and stress-free experience for buyers. Overall, customers felt supported and well-informed, highlighting the trust and confidence they gained from the service.

What Users Like The Most
  • His thorough and detailed report really helped out in identifying potential needs in our future home!
  • The inspection was extremely thorough and helped find a lot of red flags in the property.
  • Communication was great, and the whole process was a breeze.
  • Duane walked us through his inspection findings and produced a very full and detailed report.
  • He takes his time to make sure he doesn't miss anything and explains everything in detail to you!
What Users Like The Least

Customers are fully satisfied

Recommended Reviews
Overall Company Rating
Excellent 4.9
Out of 45 reviews
5 stars
4 stars
3 stars
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1 stars
Show first:
Skyler Wood
Aug 5, 2025

Mike made this process of home buying an absolute pleasure! His thorough and detailed report really helped out in identifying potential needs in our future home! Super nice guy who simply wants the best for his customers! Thank you, Mike!

Erica Aguasvivas
Apr 25, 2025

Gave me and my husband very detailed report about the home inspection we requested. Up front with things they saw as a problem or not an issue. Would recommend to anyone.

Ryder Ramlow
Apr 10, 2025

Great experience with Mike. He gave a very detailed report with clear pictures of each issue that needs to be addressed. Would definitely recommend his services to anyone looking to get their home inspected.

Barbara Pinson
Apr 7, 2025

We were present when Duane inspected the new home we bought. He was punctual and friendly. My son was present who understands all of those things more than I do. He explained everything to hime and felt the house was in good repair. We were pleased.

Bruce Howard
Apr 4, 2025

Duane was very thorough and we were pleased with his service. He did a great job explaining the report and issued it in a very timely basis. We would definitely use him again.

Lauren Geiser
Mar 3, 2025

I highly recommend using Mike as your home inspector. He is very detail-oriented and puts together a report that is clear to understand. I appreciated his rating system that alerts you to anything about the home that is in poor repair or is a safety issue. A home is the biggest purchase we will ever make so it was nice to have a professional on our side helping us in the process.

Lisa Morrell
Feb 26, 2025

Mike’s report of our home inspection was easy to read and thorough, communication was great, and the whole process was a breeze. Thank you Mike and Palmer and Williams!!

Shontae Wade
Feb 23, 2025

We had a fantastic experience with Palmer & Williams Inspection Services! Our inspector was incredibly thorough and took the time to explain every detail of the inspection, making sure we understood any potential issues and how to address them. Our inspectors professionalism, expertise, and friendly approach made the process smooth and stress-free. We feel much more confident about our home purchase thanks to their detailed report and insights. Highly recommend Palmer & Williams Inspection Services for anyone in need of a reliable and knowledgeable home inspector!

Shawn Stevenson
Jan 23, 2025

Mike has been great throughout the entire process from pre-screening inspectors, the inspection and report follow-ups. He was informative during the home inspection and answered all my questions. Very friendly and easy conversation.

Jonothan Ballard
Jan 13, 2025

Mike has done several inspections for me in the last 5 or so years. He’s always thorough, trustworthy, explains what he’s doing and his findings, and is very accommodating. Thank you Mike!

Ina Samir
Jan 9, 2025

Mr. Williams did a great house inspection; detailed, thorough, and expertly executed. Excellent communication through the whole process. Thank you.

Madeline Blake
Dec 9, 2024

Mike was absolutely wonderful to work with. His inspection was extremely thorough and helped find a lot of red flags in the property.

Honestly, he was the one person throughout the whole home buying process that I felt was truly on my side and wanted me to be safe and happy in my home. I am incredibly thankful to have had Palmer & Williams in my corner. Thank you, Mike!

Adam
Nov 28, 2024

Mike is a great guy. Extremely thorough and knowledgeable. He took his time and explained every thing. The report he made is great and easy to read with pictures.

Brittany Le Pore
Nov 13, 2024

We had a great experience with Duane. He was very thorough with the whole Inspection. Very personable too making you feel comfortable to ask any questions you may have. The report comes back quickly and is easy to read. He can line up termites, radon, well and septic all together making it fewer calls for you and at a better price! Would use again :)

Audreanna Swaine
Oct 1, 2024

Duane was simply amazing. He really put our minds at ease with our home purchase. He was extremely thorough & even walked us through the items he found to be of high importance. His attention to detail was impeccable. Highly recommend his services!

Lucas Holt
Sep 27, 2024

Mike is amazing to work with and is very thorough with every inspection he does! He has inspected 2 homes for me now. He takes his time to make sure he doesn't miss anything and explains everything in detail to you! Very professional and I will continue to use him as long as he is still doing inspections!

wade yeary
Aug 16, 2024

We had a great experience with Palmer and Williams. Duane walked us through his inspection findings and produced a very full and detailed report for us to use going forward. Couldn't be happier with their service.

Tyler Severa
Jun 8, 2024

Palmer and Williams just completed the second inspection for us in the past couple of years, and they are always very thorough and provide great insight. Highly recommend.

Annah Terry
Jun 1, 2024

Mike has been awesome both times I’ve worked with him. Very thorough and knowledgeable. I would use this company again for sure 10 out of 10!

Melissa E
Mar 17, 2024

The inspection Duane did on our house was extremely thorough. He was very professional and answered all of my husband's questions. We received our report promptly and it was easy to read and understand. He made this process easy and we would highly recommend Palmer and Williams Inspection Services.

David Viera
Mar 16, 2024

Very detail inspection and thorough knowledge of diverse areas of the home:electrical, structural stability, plumbing, etc. He was very concerned about our family safety and investment. His radon recommendation opened up my eyes to a scarcely mention factor about home safety which I verified with different government links.
As a believer in Christ and excellence in job performance I highly recommend his services.

Stormy Bair
Mar 13, 2024

Duane was great, even stayed a little late to make sure to run me through the issues he found because of my schedule. Good finds, good guy, and a good price. Thanks!

Lee Simon
Feb 24, 2024

Very prompt and professional. Inspection was completed on time and the written results included clear photos that were easy to understand. Communication was excellent.

S Manning
Feb 10, 2024

Mike recently performed our home inspection. He was early and had already started the inspection outside the home. Not only was Mike super friendly, but also knowledgeable, methodical, and efficient. Mike explained what he was inspecting and why in each area of the home. He provided a comprehensive, detailed electronic report the same day with a summary and breakdown of each area and a revised report once the radon testing returned. It was helpful to have items broken down by category so we could focus on safety issues first. A nice bonus is the warranty provided for using their service. I highly recommend Palmer & Williams Inspection Services!

O Ponzo
Dec 5, 2023

My family and I received a great and very comprehensive report from Palmer and Williams. Mike was especially courteous and thorough throughout the entire process. We feel much more comfortable in our new home now thanks to him and his findings. Thank you again!

M P
May 6, 2023

We are very pleased with the professionalism, quality, and value of this inspection service. Duane Palmer was incredibly responsive to our needs as out-of-state buyers. He was thorough and accurate, and took time to explain to us his most significant observations and what our best next steps would be verbally after he finished his inspection, as well as on his report. Unlike other inspectors we've worked with on previous inspections, also conducted a Septic Walkover and Radon test. After inspection, Palmer and Williams issued us a short-term home warranty, which provides us with additional peace of mind. I strongly recommend going with Palmer and Williams when you buy in the Roanoke-Franklin County area.

Al Terry
Apr 3, 2023

Our experience with Mr. Palmer has been great! We have had questions post inspection and he has come over and explained our questions in great detail.

Nancy paye
Mar 15, 2023

Duane Palmer did the inspection for our purchase of a home. Not only were we pleased with his inspection process, we found him to be one of the nicest, most helpful people we have met doing business.

Vicky Burdette
Mar 8, 2023

he was very knowledgeable and professional. He went over everything step by step and told me what he was doing at the time he was doing it.

Thomas Kincaid
Mar 5, 2023

We recently used Duane Palmer from Palmer and Williams on a new construction custom home a contractor built for us.
While you may think there would be no reason to inspect new construction, you may get surprised!
The report was comprehensive, detailed, and was a huge asset to us to ensure no corners were cut.
Numerous items were found. We forwarded the report to the builder and County inspector which enabled prompt resolution!
I would absolutely use them again.

BHD
Mar 4, 2023

Mike Williams is fantastic! We are buying our first house and had Mike for our home inspection. He is extremely knowledgeable and was very extensive with his report. He was incredibly patient with me and explained everything so I was able to understand. He took his time and did not rush through the inspection. I recommend, and will continue to recommend Mike and this company to everyone looking to have an inspection done.

Kim Montgomery
Mar 3, 2023

Duane Palmer has inspected 3 homes for me in the past 2 years. He is thorough, detail oriented and provides a comprehensive report with pictures of issues of concern. He is prompt, responsive and knowlegable with questions you may have. Very professional and highly recommend!

G Hanes
Mar 2, 2023

Duane Palmer is professional and thorough. He truly cares about safety and takes time to explain inspection findings. Highly recommended!

John Jones
Feb 28, 2023

Had Duane do an inspection on a new home purchase he was recommended by the realtor. The first rain we had a roof leak and when the insurance company came out the roof was tore up from hail damage so we had to pay a roofer ro come out and fix the roof. I tried to file a claim on Palmers insurance which was erie insurance and the claims adjuster their said he wasn't even insured to be doing inspections. I spoke to palmer and I was told he doesn't go into attics or up on roofs. Not for sure what good are they then. Don't use get someone else

Amber Hansen
Nov 15, 2022

Mike is fantastic and really went the extra mile for us and was great about answering all my questions. So thorough! Would definitely recommend!

Drew Harless
Aug 9, 2022

I had a family event that came up on the day of my inspection. Mike was very helpful in getting the inspection done and working with me through this. Great communication and enjoyed working with them.

Dale Clark
Jul 7, 2022

I have worked with Duane and Mike on a number of home inspections. They have consistently performed very well every time. They have treated clients very respectful and educated them when issues are found. Buying a home is stressful and knowing Duane and Mike are doing the inspections should help relieve a lot of anxiety.

David Ellis
Jul 7, 2022

Mike made a very thorough inspection of the house we are buying and delivered the report the same day. Very happy.

Kaitlyn Randall
Jun 22, 2022

Wonderful experience! We are not very experienced in home ownership yet or terminology and he explained everything to us in detail! Very thorough!

Frank Etro
Jun 13, 2022

I would highly recommend using Palmer and Williams Inspection Services. Duane checked out our new home and was very diligent and helpful with everything he found during our home inspection. He made the time to go over every item on the inspection and recommended solutions to anything he discovered. Very professional and kind.

Ken Ranson
May 13, 2022

Mr. Williams made a very detailed and exhaustive inspection of our future house which included a radon test. He found relevant safety details that should be corrected now and in the future. He is very professional and responsive to any questions you may have. Payment is easy and can be made online with credit/debit card if you choose. I would choose him for future inspections that I may need, and highly recommend him.

Daniel Colston
Mar 2, 2022

Mike with P and W has inspected 3 of my homes and has always done a very professional job with very much attention to detail. He also inspected a house for me which I ended up choosing not to buy because of his thorough inspection and seeing things which I didn't. He has extensive construction experience which helps him to not only identify problem areas, but also how to remedy them.

Amber Perdue
Mar 2, 2022

Our home never received a radon test during our inspection when we bought. After listening to Mike’s extensive knowledge on radon testing and research in the area we wanted to be sure our family was in the best environment possible. Open inquire, Mike was at our house within the next day to set up equipment. Results were given to us extremely fast in an easy to understand format and Mike even took the time to walk through the report with me in person. We are thankful to know our levels are great! Mike is full of knowledge and we are excited to have him with us for future home needs.

Chris Martin
Mar 2, 2022

Excellent service! As a real estate agent I can say Palmer and Williams Inspections perform a very detailed and realistic report based off of their findings. Highly recommend their services!

Dan Dickman
Feb 12, 2022

Mike Williams was great! If your looking for a team to take their time, give you an honest inspection and a team working for the buyer and not the selling agent…. Pick this team. I worked with mike and he was very diligent, honest, kind, and most of all was very knowledgeable. Worth every penny and custom service was great. He called before the appointment and introduced himself and when I showed up, had a conversation and got to know me before starting the inspection. Highly recommended!

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  • 862 Twin Oak Dr, Troutville, VA 24175
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Financing Available
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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