- 2900 Industrial Ave, Hubbard, OR 97032
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Pacific West Roofing, LLC”?
Customer feedback is predominantly positive, highlighting the professionalism and thorough communication of Pacific West Roofing. Many reviewers praised the company's attention to detail, timely updates, and overall quality of work. Customers particularly appreciated the respectful and knowledgeable staff, who ensured a smooth process from estimation to installation. While there was one negative review regarding an estimate experience, it did not significantly affect the overall sentiment, which remains highly favorable. The company appears dedicated to customer satisfaction and integrity throughout the project.
What Users Like The Most
- The crews were great clean up at the end of each day was very good.
- Everyone was professional, they took care to protect our property and were super friendly to work with.
- Kind, knowledgeable, and genuinely cares about their customers.
- The entire process was easy and understandable.
- Pacific West provided a highly professional, responsive, worry-free and quality experience from beginning to end.
What Users Like The Least
- I was up front about having a concrete tile roof, and they sent someone over anyway.
- He never climbed on the roof to inspect anything.
- I get a call a few days later saying 'we recommend a full roof replacement' even though.
Recommended Reviews
Pretty disappointed with the experience, although to be clear we only went through the estimate for a roof cleaning and leak repair. I was up front about having a concrete tile roof, and they sent someone over anyway. The guy spent the time here bemoaning our roof type for the NW, discussed his suggestions but would not commit to a firm dollar total, only a follow up with an approximate quote and next steps. I get a call a few days later saying “we recommend a full roof replacement” even though he never climbed on the roof to inspect anything. Then they proceeded to tell me how they don’t do tile roofs but would replace ours with one of the types they specialize in installing. The level of bait and switch to this is an absolutely embarrassing look for this company. I solicited three other bids, and none of them recommended a full roof replacement. It’s pretty simple. If you aren’t comfortable with the roof type, don’t take the estimate, and certainly don’t jerk a potential customer around into believing the only solution is to spend $50-100k on a new roof. Wildly unethical at best, borderline illegal at worst.
The crews were great clean up at the end of each day was very good. Safety was at the highest level. Work was preformed on time and budget
All members of the church are very satisfied
We had a challenging job with a tricky alley access and the team at Pacific West Roofing exceeded our expectations. Everyone was professional, they took care to protect our property (and our neighbors) and were super friendly to work with.
- 2900 Industrial Ave, Hubbard, OR 97032
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- Licensed & Insured
- Locally Owned & Operated