- 69225 Powell Rd, MI, 48065
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof
About the Business
What people say about “Onpoint Property Restoration”?
Customer feedback about OnPoint Property Restoration is overwhelmingly positive, highlighting their prompt and professional service during emergencies. Many reviewers praise the skilled and friendly crew, noting that they effectively managed their restoration needs while maintaining clear communication throughout the process. Customers appreciate the dedication of the team, who often went above and beyond to ensure customer satisfaction, even working late or on weekends. However, one strong negative review warns potential clients about alleged unethical practices and unprofessional behavior, which adds a cautionary note to the overall sentiment.
What Users Like The Most
- Everyone that worked on my house was very skilled and friendly.
- They responded immediately and picked up the pieces left by the previous contractor.
- Tim and Noah went above and beyond! They did everything that they said they would do.
- Jim from OnPoint called me back right away and had his team deployed to my house very quickly.
- OnPoint did excellent work in my basement after a flood.
What Users Like The Least
- Never do business with this company they are absolutely terrible and they will try to rip your insurance company off!
- I went with this company because of the five star reviews, which was a huge mistake.
- The owner of this company is also extremely rude.
Recommended Reviews
Its been about a year since they did my house but I can't stress enough how good of a job they did. Everyone that worked on my house was very skilled and friendly. Most importantly had it not been for Jim I would have been totally up a creek with my insurance company.
Beware!!!! Never do business with this company they are absolutely terrible and they will try to rip your insurance company off!!! I went with this company because of the five star reviews, which was a huge mistake, seeing they only have 15 reviews They were probably left by friends and family. Do yourself a favor and look for another company. The owner of this company is also extremely rude.
We had a malfunction of our refrigerator ice maker and it flooded our house overnight. We hired a contractor that was recommended to us who we thought would provide fast and effective service to mitigate our problem. The company responded in a timely manner but never removed the engineered flooring which most likely was the reason why the mole report showed mole growing. After days of pleading with the company to remove the flooring we terminated their services and hired On Point Restoration. Tim and his crew from the Tampa office responded immediately and pick up the pieces left by the previous company. Tim gave us an estimate for completion of the mitigation. He keep us informed throughout the entire process while working on the job site and dealing with our insurance company. The flooring in the living room and dining room was removed almost immediately
I would highly recommend On Point Restoration and credit Tim for an outstanding job of completing a difficult task of taking over a poorly executed plan from the previous company. Great job guys!
- 69225 Powell Rd, MI, 48065
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof