One Roof At A Time
- Franklin, VA 23851
- Commercial Roofing
- Residential Roofing
- Metal Roof
- TPO Roof
- Shed Roof
Other roofing contractors nearby
| Roofing contractors in Franklin, VA | ||||
|---|---|---|---|---|
| Company | Rating | Reviews | License | Online estimate |
| Holmes Automotive & Performance | 4.8 | 40 | — Not checked | No |
| Farmers Produce Co | 4.6 | 19 | — Not checked | No |
| David White Crane Service LLC | 5.0 | 9 | — Not checked | No |
| Widmeyer Roofing | 5.0 | 5 | — Not checked | No |
About the Business
What people say about “One Roof At A Time”?
Customer feedback highlights a significant divide in experiences with this service. While some reviews praise the efficiency and reasonable pricing, others express frustration over poor communication and missed appointments. The lack of timely responses and rescheduling issues have led to dissatisfaction, raising concerns about overall reliability. This mixed sentiment emphasizes the need for improved customer service and communication to enhance the overall experience.
What customers highlight
- He was efficient and reasonable in price.
- Terrific service and person.
- I would and will use him for any of my roofing needs.
What customers mention as negative
- Received the text 2 hours later with a response (I will come tomorrow).
- A simple phone call explaining at the time or shortly before the appt I would have understood.
- That's unsatisfactory customer service.
Recommended Reviews
I used him and he was efficient and reasonable in price. I would and will use him for any of my roofing needs!! Terrific service and person.
He was suppose to arrive at my house at a scheduled time. I texted him. Received the text 2 hours later with a response (I will come tomorrow) If he does his appointments like this wonder how he does his jobs. I said to him don't bother coming tomorrow. He made excuses but a simple phone call explaining at the time or shortly before the appt I would have understood. But when you have to call and then it takes 2 hours for the person to respond and you get (tomorrow) That's unsatisfactory customer service. So not sure the job would be any better. NOT RECOMMENDED.
137 locals recently requested a quote