One Roof At A Time
- Franklin, VA 23851
- Commercial Roofing
- Residential Roofing
- Metal Roof
- TPO Roof
- Shed Roof
About the Business
At One Roof At A Time, we specialize in delivering comprehensive roofing solutions tailored to meet both residential and commercial needs. Based in Franklin, Virginia, we offer a range of services including roof inspection, roof deck repair, and roof waterproofing. Our technical expertise allows us to manage complex projects from inception to completion, ensuring that every detail is meticulously addressed. We pride ourselves on our organized approach and our commitment to delivering durable, high-quality results.
Our team is dedicated to providing consistent workmanship that stands the test of time. Whether you are looking to enhance your property’s protection or undertake significant repairs, we are equipped to handle every aspect of your project with reliability and precision. Our strong project coordination ensures that even the most intricate jobs are completed thoroughly, giving you peace of mind.
What people say about “One Roof At A Time”?
Customer feedback highlights a significant divide in experiences with this service. While some reviews praise the efficiency and reasonable pricing, others express frustration over poor communication and missed appointments. The lack of timely responses and rescheduling issues have led to dissatisfaction, raising concerns about overall reliability. This mixed sentiment emphasizes the need for improved customer service and communication to enhance the overall experience.
What Users Like The Most
- He was efficient and reasonable in price.
- Terrific service and person.
- I would and will use him for any of my roofing needs.
What Users Like The Least
- Received the text 2 hours later with a response (I will come tomorrow).
- A simple phone call explaining at the time or shortly before the appt I would have understood.
- That's unsatisfactory customer service.
Recommended Reviews
I used him and he was efficient and reasonable in price. I would and will use him for any of my roofing needs!! Terrific service and person.
He was suppose to arrive at my house at a scheduled time. I texted him. Received the text 2 hours later with a response (I will come tomorrow) If he does his appointments like this wonder how he does his jobs. I said to him don't bother coming tomorrow. He made excuses but a simple phone call explaining at the time or shortly before the appt I would have understood. But when you have to call and then it takes 2 hours for the person to respond and you get (tomorrow) That's unsatisfactory customer service. So not sure the job would be any better. NOT RECOMMENDED.
137 locals recently requested a quote
- Franklin, VA 23851
- Commercial Roofing
- Residential Roofing
- Metal Roof
- TPO Roof
- Shed Roof
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