If you don't want to read all of this, I do recommend Oak Roofing. Oak Roofing was one of the companies I contacted a few years ago for a roof replacement estimate. They were in the middle of other estimates I’ve received and I delayed getting a roof replacement until this year. I contacted them again for an updated estimate using their online form on their site and received an email the next day from one of the owners, John-Claude. Him and his brother, Mike run the company. After a few questions, I decided to go with them; they were able to schedule the replacement a few days after signing the contract because they leave their weekends open in case weather delays a roof replacement and fortunately, the weekend my roof was replaced, the weather was fine for the majority of the day.
On the day of the replacement, the crew and supervisor, John, arrived around 9 AM and got to work quickly. I hung out with them the entire time they were here and also helped out since I was there and wanted to be productive. The crew and John were all very chill individuals and I’m glad I had the chance to meet them all and get to know a little bit about them. They were done around 4 PM and cleaned up very well at the end of the day. My neighbor who had some debris in their yard was also pleased with the cleanup. There are a few individuals that go around with magnetic sweepers to ensure the majority of nails were picked up – there will always be some leftover no matter how thorough the crew is. I kept some of the leftover material (shingles) just for my personal usage and from what I heard from John, they typically leave a bundle of shingles if the homeowner wants them.
I went on the roof the next day to get a better look after everything was completed and overall, they did a pretty decent install. One of the owners came the next weekday for payment and that also went smoothly. Paid using a credit card and had the invoice in hand. After completion, I requested a permit to get an inspection. In Warren, they only inspect when it’s 100% completed – Paul Lize, the chief building inspector came out a couple weeks after, who was also a very chill and pleasant individual, he noticed issues with the ventilation and told me to contact Oak Roofing again for a fix. I emailed John-Claude and received a reply the same day and assured me they’ll fix whatever is needed. He initially told me he’d come out the following week, but ended up coming the next day with his brother to fix it. They kept to their word and completed what needed to be fixed. Paul Lize told me he was also surprised by their actions because it’s unfortunately getting uncommon for companies to hold themselves accountable and fix any mistakes after the job is completed and paid for.
In summary – I’m glad I ended up going with Oak Roofing. With the ventilation fix, that assured me that they will still take care of you after they’ve replaced your roof and won’t leave you hanging. What surprised me most was that both the owners (John-Claude and Mike) were the ones that came out to fix it and not their crew. If anyone has any questions about this, feel free to message me.
Here’s a quick list of pros for Oak Roofing that were beneficial to me
-No initial deposit, you pay the entire payment when the job is completed
-Ability to pay with a credit card without getting charged a fee (great for cash back)
-Consistent crew/workers – the current crew has been with Oak Roofing for over 3 years and it’s the only crew they use on their jobs
-10 year workmanship warranty – they also give a 50 year GAF manufacturer warranty, but you should pay attention to workmanship warranties since it’s very rare/unlikely the material fails