Northside Metal Carports, LLC.

The guys who built the carport were great! The communication from the office was less than satisfactory. She called and emailed Tuesday to reschedule a Thursday 12-2 install for Friday morning 10. The workers showed up at my house Thursday after 3:30pm when we weren't home. She didn't answer the phone but called back and said she got busy and forgot to call for the last minute change. I was at work. They started building it before I got home and I tried to email and call several times afterward since they parked on my drain field. She did not answer or return my calls or my email. COMPLETELY dissatisfied with lack of communication. People have to plan around appointments. We don't just sit at home all day or we wouldn't be able to afford this carport!

Northside built a metal play shed over our school's outdoor basketball court. From the beginning of the project to the end, Northside staff was professional, responsive and easy to communicate with. They were conscientious and thorough with the bidding and permitting process. They made extra efforts to file through L&I prevailing wage requirement for public school construction. Their design and engineering was perfect for our needs.
We cannot thank Northside enough. Madelyn, Martha, Efrain, Jimmy and David were an awesome team!
Paul Wieneke, Superintendent
Southside School District

I requested several quotes from different companies, Madelyn's quote was the fastest and best with the most options. Scheduling was quick and the guys were here at 0830 and gone by 11am. Excellent product, reasonably priced and a pleasure to do business with. Of the 4 other quotes I requested, only one got back to me at almost double the price of Northside Metal Carports.

This is my first full winter since construction of my 30x40 shop on a cement slab, without a standard installation of a base product seal or non adhesive rubber like product used between the cement and steel base, I’m left with a huge challenge of trying to seal out water regardless of their suggestions. Spending $23k+ should have included the minor cost of a proper seal.

Metal carport- The guys that works on our carport was communicative and they’re fast and did a great job, The Manager I negotiated with was very patient and work hard to satisfy you and meet your comfortable budget, was tough negotiations and she was very patient and remained polite, I found much cheaper but I decided to go with them. Highly recommended! ❤️

The whole experience was great. Madelyn was upfront and very helpful from start to finish through the whole process. The building is exactly as she said it would be. The crew that built it were also very professional and efficient. I will definitely use and or recommend them in the future.

We trusted this business to build us a simple utility shed. We got a nice looking building only to find out it wouldn’t pass code. They shorted us the actual building thinking we were not getting permits. Lewis County requires permits for ANY building over 200 sq feet. After getting the engineering plans they lied and said we didn’t want, we found they cheated us. They were quick to tell us it was all our fault and they’d fix the problems But! It would cost us for the repairs. The builders left our property a mess with screws everywhere. Cut pieces of steel, cigarette butts, panels that were dirty, badly damaged panels that didn’t even line up. I brought pics of all this and never even got a Sorry. They said they’d fix the problems that I had pictures of but the ones that wouldn’t pass code, it would cost us. We trusted them that we would get a lawful building, shame on us. We even gave the workers a tip before they left. I’d shop around before hiring this business. In the future, I don’t care if I have to pay more, we will NEVER do business here again.

Called for a quote. Madeline took all the information and said she would email us the quote. I called the next day because we hadn't received it, she said she would get to it. Called again two days later & talked with a different girl. She said Madeline was sick the last two days, but found our information & said she would email it to me. We haven't heard a word from them since. I would never recommend them. We were able to go through a different company with a response same day. Down payment was made the next day, and we are scheduled. That's the way you do business! And nothing was found in my spam folder, it simply wasn't done.

The two gentlemen that showed up at my house were very professional, respectful, and kind. They helped me move a non-running auto out of the way to make it easier for their truck and trailer. They were efficient and stayed until the entire job was finished even though they had to drive over 150 miles back home. The entire site was cleaned up and information was explained along the way. I Love this company and would recommend them to anyone looking for a metal carport or garage.

I met Madelyn she is so passionate about what she does I feel so confident in placing an order with her she knows what u want and need by listening to every detail and concern u have, I really enjoyed my experience with the services that Northside Metals Carports gave me.

Northside built a 15×30 with a 30 foot lean to.
Working with the office was fantastic especially with all the changes I made.
They gave me a date for the building to come and they showed up on that day. The crew came in and banged it done.
They did a great job and cleaned up any mess they had.I will use them again to build a 30×45.

Thanks again
Steve and Pam

They did a super job once again doing work for us! We had a 12’ x 30’ metal shed put up this summer and the staff was very friendly with me on the phone and kept me in the loop! The installation crew was led by Arturo and he did super work! Very professional installation and wouldn’t hesitate to recommend them! So, the initial shed was for a home for our goats and we ended up calling them to have them install a front and back with garage doors to make it draft proof for the goats and our other belongings! They just came a few days ago and did super work once again!

Shame on us for NOT doing our research on this company, we should of started with reading the reviews. Broken promises from the office manager Alex with time delays to the co-owner Effron who deceived us by telling us he’s just a worker until we did our research with Washington State Labor and Industries and found out he’s part owner.

As of this post we don’t have a resolution and are now in the process of working with the state and insurance company among others given our situation. Very unprofessional company to work with and trust that with the agencies involved we will have a resolution soon.
Duane Underwood with Underwood Interiors, LLC dba Luxury Bath of Washington

We're very pleased with our metal garage and the whole experience. Mr. Delgado with Amigo's Concrete referred us and we're so glad he did. Samuel and his coworker showed up when scheduled, worked non stop for 3 days and we have a completed garage. Alex and Madeline were wonderful in keeping us updated with dates and times. We highly recommend them!

I am very disappointed with this company. I had a building put up in November 2020. The building was uneven and leaning on one side. Northside was contacted and made aware of the issue, said they would come out several times to fix it and did not. I had to hire another company to come out and fix there mistake. I DO NOT recommend this company to anyone.

We hired Northwest to install a carport for us and had a very hard time getting them to do it and then have it improperly installed for gravel. We had ordered it over phone and I was clear it was being installed on a gravel area. A date was told to us by phone and a week before, I called to confirm only to be told we weren’t even on their schedule yet. We were told another date only to rinse and repeat. The third time I asked if it was possible for a refund, was told yes but then got a call an hour later saying they would be here in a week. We really needed the carport so agreed. I should mention I was told carport itself had been ordered and brought to them by our first schedule date. I was told they went from 6 to 2 installers and that was hold up. On day of I called 2x to find out where installers were to be told first time they had no way to check and second time (it was getting past their time at that point) that they would be there in 30 minutes. They finally showed up, put carport up, but my husband quickly realized it was being improperly secured into the gravel. Unfortunately none of the workers spoke English and when I called NW no one answered. I left a message which no one responded to. I called 2 days after install to ask about it and was told I needed to pay extra for gravel install. Which I was never told about when ordering. When I told Alex this (before we were dealing with a different gal Haeligh or Amy) she said we have to request it, it’s an extra $35 per anchor and around $235 for them to come out again. I argued I should have been told this before and they should come out for free and I would pay for anchors she said no. I needed to pay for them to come back out. And fix their mistake. At this point I said don’t bother, I’m leaving a negative review about my experience and will discourage others from using business. Do not use this company! It’s like pulling teeth to get them to deliver and then you probably won’t get what you ordered correctly.

Horrible service . Wouldnt even give one star but won't post without! We had a shop put up early Oct. Dates were changed n no calls to tell us. As another customer said Alex in the office is rude. We have tried talking to the owners. We are told they arent there. They will call us. Have never received a call. John from Lost Valley was the salesman, he never returns calls or text. We had wanted metal roofing and trim for another shed n were told it would be delivered when the shop was put in. It wasnt. The shop was put up n the window was put in so high that the bottom of the window is over our heads.Called the office about the window n missing roofing materials. Alex was rude and said it was there. I told her it is not here! She then tried to say we ordered gray. Lots n lots of texts and phone calls n John showed up Oct 29th with the roofing but wrong trim.. he said he would bring it within the week.. we have never heard back from him n the office says oh we cant ever get him either.. The window still hadn't been fixed we hadn't heard from Northside until 2 weeks ago we were told the window would be fixed, trim would be delivered ( we also found other issues with the shop not being level) my husband has now taken 3 different days off n then they are no shows without a phone call. Today I called n the shop guy texted that they were going to be here today so my husband took another day off to be here. Well guess what? No show. No phone call. So I texted the shop supervisor, called him. No answers. Called the office n talked to Ally I was told the guy decided not to come but that changed to he didn't have materials. I asked to talk to the owners. I was told they had just left for lunch. I asked for a call. An hour n half later I called back. Alex answered apparently the owners were not there n she said the are only there one in awhile. So I was lied to again! I said I want to talk to the supervisor n was told she thought he was unloading a truck n put me on hold. After 10 minutes I hung up n tried calling back over n over again. Busy. We also had friends get their shop put in ( we ordered about the same time. ) they brought wrong color siding but our friends said it was fine. They didn't have enough to finis the job n it took one to two months before they finally showed after several times of them canceling. I woukd never recommend this company to anyone.

We sent a down payment and schedule a date for install. The woman in the office, Alex, was incredibly rude from day one. Not many companies do this so we overlooked her unprofessional attitude.

No call/no show on the morning of the install. We called that afternoon to ask if they were still coming and were told we weren’t on the schedule. We should have been. I took the day off and paid to store my RV offsite so the work could be done.

I only paid to store my RV for one month as I fully expected to have the work done when, or at the very least close to, the scheduled date.
The company has the ability to work around RVs, but said they would charge an extra $400 for doing so despite their mistake (this would have been in addition to another month payment for storing the RV).

After MORE scheduling headaches and the office ignoring our calls we decided to cancel the job and hire a company from Oregon. We had to schedule out a few weeks farther than we liked, but we’re saving $1,000 and a lot of headache doing so.

We had a 23x30 shop built , there was so issues with the building when we asked crew about fixing before they left job site , they said call office. Then the problems started took 4 days to get a person to come out and look at problem . Finally he came out said they would fix problem, so thought that sounded good said yes please do and they came and made a bigger mess .now its time for attorney time .

Ordered a carport and put down deposit with the install scheduled a month out. No call/no show on the day of and when I called they told me to wait a few days so they could find my paperwork. Install was pushed back four more times, a full month later than original install date. No call/no show on the next install date, leaving us waiting all day for them. The office couldn't reach the installer on his phone to give us an eta until near 4pm, at which point I called and they said it would have to be tomorrow morning (8-10 AM)

They arrived six hours late the next day and had to rush to install before daylight ran out. They ended up using random pieces of wood instead of the cinder blocks we handed them to use for the foundation. Oh, and they didn't have enough materials to finish the job and said they would be out next day to complete.

No call/no show again and they ended up rescheduling three more times. Dates were pushed back another full month just to get the second half of the job finished. I have never gotten a call from their office about our job status. I have always had to call to ask why they aren't here or check if they have changed the schedule again without informing me.

Boat trailer

Showed up for an estimate, got a “we will call you before working” never got the estimate call, and they proceeded to work on it. Said it would be done Friday, got the trailer back late Tuesday. Bad business, very unorganized. Posted business hours are not accurate. Forced to pay more for a poor job.

I do recommend this business if you like getting up charged and being disrespected.

We had an existing carport we needed to add on to for our RV. They did a great job matching it up and left the site very clean. Easy to work with. The job was completed within a week of scheduling. I will use them again.

We purchased a carport in October of 2018, it started rusting less than a year later. They have made appointments several times, nobody shows. They have used several excuses. "they got lost" or "they tried to call." We DO NOT recommend purchasing from this company, or any other provider that uses this company.

I had them scheduled for July 11th. When I called them on the 10th . I was told that I was never put on the schedule. So I was rescheduled for July 27th. I called them every week before the install date and was told that they would be at my house. I called the Friday before the install date and again was told that I was on the schedule. So on the 27th I called at 12pm to see where they are at. I was told they would be at my house by midday. Then was told 3 pm. They never showed up . This is the second time that they didn't show up. Don't waist your time with this company. They won't call you back and they never show up.

Ordered and had it delivered and set up in a week. The guys were great at setting up and cleaned up when done. Will use them again .

I called them on Friday to get a quote, and by Tuesday next, I had my carport installed and done.

After the hullabaloo we had with another contractor, who never returned calls after getting our deposit, it was refreshing to be able to deal with someone local who answered all our questions, gave us a good price, and had people who knew what they were doing when they came to do the installation.

We recommend Northside metal Carports to anyone wanting a carport structure.

Job well done!