Nordic Services, Inc.

Nordic did a fantastic job restoring our basement after some severe water damage. The final product is better than it was prior to the damage. Kudos to Louie, Andrew, Tyler, Eli, Morgan, Trent, Ryan and Patricia. Highly recommend this company.

We hired Nordic Services to restore our townhouse after extensive water damage. This involved drywall repair, plumbing, flooring and tilework, along with finish carpentry. Both my husband and I were so impressed with the professionalism and quality of workmanship Nordic provided. Every detail was attended to and followed up on to ensure our satisfaction. We would wholeheartedly recommend Nordic to anyone needing a restoration or remodel.

AVOID FOR MANY REASONS! PLEASE READ!

We made a big mistake by choosing them. We had some tree damage last Spring and couldn't find a contractor that could start for several months. Nordic said they could do the restoration and a kitchen remodel we wanted. I did some research and noticed they were not rated very high, management sold us on they could do the job. Our first bid was reasonable, but then we agreed on some changes and the second bid was almost double. We were perplexed, so we started to audit the bid before we signed it. We had told Nordic that we already had appliances, several times, but they tried charged us for them. We also found several duplicate items in the bid, David Omli President of Nordic said these were simple mistakes! After cleaning these up, they submitted another bid, that had more duplicate items.We never signed the final bid due to continuous mistakes.

They are very expensive, there is a 30% markup on every item. They also don't provide any help on selecting items such as floors, roof materials, and so on. It's a trust us we know what we are doing, we've been doing it for 30 years mentality. We had a new roof put on, they dropped off a shingle sample board, told us to pick a color, that's it. We didn't know quality, warranty, price, why choose this over that? Same with our cabinets. Also estimates for subcontractors were extremely high, we had two bids for electrical from Nordic for the kitchen $17,400 and $13,500(after making them get another bid). After those I had two electricians give me a bid and they averaged $7,500.

When we confronted management on these issues, we received long winded and derogatory responses. There were times where we would go weeks without a response. Once we fired them, it took them almost 2 months for them to respond. They sent us a final bill with items on it they did not perform, plus pressuring us to pay.

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Replying to Nordics response: Don't be swayed by David's response. There were over 3 times they tried to double bill us, even after specific emails and phone calls to remove things. It was his idea to bill the insurance company for wood shakes and then use that money in the remodel. The two electricians that reviewed Nordics electrical bid are certified King County Electrical inspectors coming from being an licensed electrician. I think they primarily deal with insurance companies, are understaffed and not detailed when it comes to running a project.

Nordic Services has excellent customer service and an extensive list of subcontractors for just about anything your home could require. My Bothell home needed additional insulation and I didn't just want to choose anyone from the phone book or the mailer ads, so I called Nordic and they sent a great team out who got my attic filled and not my house. The crew was clean, on-time, courteous and affordable. I will definitely look to Nordic Services for future needs.

They do good work, but they are incredibly slow. They rescheduled multiple times, took over 2 months to finish about 24 hours worth of work. They are also obscenely expensive. They charged $2700. It was covered by insurance so I didn't worry about price too much until after getting aggravated with their poor customer service. I called around and found another company who offered to do the job for $700. I will never use this company again and hope this serves as a warning to other potential customers out there.