- Scott
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof
About the Business
What people say about “Newman Roofing & Xteriors”?
Customer feedback is mixed regarding Newman Roofing and Exteriors. Several reviews praise the company's responsiveness and professionalism, highlighting their effective communication and quality of work. However, there are serious complaints about unfulfilled commitments and lack of communication, notably regarding delays in service and unresolved issues. While many customers report positive experiences and recommend the company, the severe complaints suggest that potential clients should proceed with caution.
What Users Like The Most
- They were polite and responsive. Did a great job on our roof.
- Mandy... was amazing. She explained things in ways that we could understand.
- The crew worked quickly and my new roof looks great!!!!
- Geremy was quick to answer all of our questions and followed up after the job.
- The roofing crew was wonderful and cleaned up after themselves.
What Users Like The Least
- They will no longer return my calls or text messages after promising me a refund.
- I was sold an upgrade warranty... and now I am running into problems.
- I scheduled an appointment... and no one has shown up.
- I even tried calling the office with no response.
- They came... and stated they would be back to do the necessary work to stop the leak.
Recommended Reviews
Cody and Abby Small (owners) took my payment of $13,881.63 in December 2023 and now refuse to put on the roof or refund my money. They will no longer return my calls or text messages after promising me a refund. DO NOT TRUST THEM! I have filed a police report and filed complaints with the BBB, Attorney General and the Arkansas Contractors Licensing Board. They also operate under Small Construction.
Had a great experience with
Newman Roofing and Exteriors. Very polite and responsive. Did a great job on our roof. Would definitely recommend!!
This company changes its name to avoid bad reviews. I was sold an upgrade warranty in the price of my claim from the salesperson. It has been almost a year and now my account still has a balance. I was told the only thing left was discrepancies to be negotiated by them and the insurance company. It is one month from a year since install and now I am running into problems with the pricing of install of my roof, even after I gave them the hole claim check from the insurance company. Homeowner beware.
- Scott
- 24/7 Emergency Repairs
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Slate Roof