- 201 W Madison Ave, Iola, KS 66749
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Warranties Offered
- TPO Roof
About the Business
What people say about “New Klein Lumber Co”?
Customer feedback reflects a mixed sentiment towards the service provided. While many customers appreciate the knowledgeable staff and the convenience of a local lumber yard, there are significant concerns regarding delivery issues. One customer experienced a mishap with a delivery to the wrong address, indicating a lack of proper communication protocols. However, others praised the helpfulness and responsiveness of the team, highlighting their ability to meet specific needs efficiently. Overall, the experience seems to vary significantly between customers.
What Users Like The Most
- They have a great stock for a local small-town lumber yard.
- They were super helpful and delivered everything I couldn't haul to my house.
- Can't go wrong at Klein lumber; they carry a large inventory of all types of building materials.
What Users Like The Least
- They had delivered them to the wrong house across the street.
- Drivers should have the cell number of the owner of the delivery.
Recommended Reviews
Ordered a dozen 2x4x8, had them delivered. When I called a couple hours later, they had delivered them to the wrong house across the street a few doors down. They took none of my information for a delivery. This could have been avoided with procedures in place. Drivers should have the cell number of the owner of the delivery.
They have a great stock for a local small-town lumber yard. Also, they are very knowledgeable and helpful. Sure, you could get it cheaper at a big-box store, but when you factor in time and gas, they are a much more convenient source.
Went in today and they were super helpful and delivered everything I couldn't haul to my house. Had everything I needed and had great help and service.
- 201 W Madison Ave, Iola, KS 66749
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Warranties Offered
- TPO Roof