National Chimney Supply
- 2601 Emory Rd building 4, Finksburg, MD 21048
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Locally Owned & Operated
About the Business
What people say about “National Chimney Supply”?
Overall, customer feedback leans heavily toward positive experiences with the company, particularly praising their customer service and efficient delivery. Many customers highlight the professionalism and helpfulness of staff, who are responsive and knowledgeable. The quality of products and the ability to resolve issues swiftly also receive commendation. However, there is a significant concern regarding a negative experience with customer service, indicating that communication can sometimes falter, especially with individual homeowners. This disparity suggests that while most interactions are positive, there is room for improvement in customer care.
What Users Like The Most
- Great customer Service Judy, Kelly and Ally are always helpful when I call them 5 times a day and piecemeal my orders.
- They make quality products and can often deliver next day if they have the items in stock!
- If you are a chimney professional this is a great company to buy supplies from.
- Toni, at National Chimney Supply is Great!! She is very knowledgeable, prompt, and courteous.
What Users Like The Least
- Worst customer service ever. Had a simple question and was belittled by the head of technical support.
Recommended Reviews
Great customer Service
Judy, Kelly and Ally are always helpful when I call them 5 times a day and piecemeal my orders.
They make quality products and can often deliver next day if they have the items in stock! The few times I have had any issues have been resolved professionally. Very happy customer
If you are a chimney professional this is a great company to buy supplies from. They have a wide variety of materials in stock as well as a timely custom shop to make caps and Chase covers. I especially like the Hi-C chimney camera with it's 180 degrees of tilt and 360 degrees continuous pan. Not only do they provide materials but they invest in the industry by supporting training to professional chimney sweeps.
137 locals recently requested a quote
- 2601 Emory Rd building 4, Finksburg, MD 21048
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Locally Owned & Operated
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