- 121 5th St, Red Lodge, MT 59068
- Free Estimates
- Locally Owned & Operated
- Slate Roof
- TPO Roof
- Gable Roof
About the Business
What people say about “NAPA Auto Parts - Les Dimich Auto Parts”?
Customer feedback for the NAPA store in Red Lodge is overwhelmingly positive, highlighting exceptional customer service and a willingness to go above and beyond. Many reviewers praised the staff for their helpfulness, quick problem-solving, and ability to provide parts on short notice. The delivery service, particularly in emergencies, received multiple commendations as well. Communication was noted as friendly and effective, making customers feel valued and supported during their automotive challenges. However, a few negative experiences regarding incorrect orders have been reported, which slightly mar the overall positive sentiment.
What Users Like The Most
- They delivered, not just once, but twice to the side of the road.
- First off the store was completely clean and shiny.
- If they don't carry it, they will get it.
- Great customer service. If I could give more stars I would.
- Les and Andrew are great to deal with. Experienced, professional, and friendly.
What Users Like The Least
- We were on vacation from Nebraska and our battery went out.
- I went in here and was told they were ordering an AGM battery for my vehicle and was charged for an AGM battery.
- The shop owner called the NAPA store and he said he did have one and he told my husband they didn't because he didn't want to help install it!
Recommended Reviews
Absolutely Top Notch! My wife and I are thousand miles from home. I struck a washout and damaged the cooling system on my 24 Road Glide. The Harley Shop in Billing would love to help if you bring it to them, can wait several days for parts, even longer for a mechanic and have a pocket full of cash.
We are pretty much stranded. I have few options. Someone directed me to the NAPA Store. With the help from another customer and the store owner we repaired the bike right there in the parking lot. The owner provided the tools and everything we needed to complete the repairs. The other customer helped muscle the bike on its side to access the damaged area and provided mechanical expertise. He waited around till we completed the repairs and got the bike back up.
All said and done it cost me a couple bucks for small parts and supplies. We were back on the road in a couple hours.
The owner of this NAPA Store was unbelievably helpful! He was generous with his time, his knowledge, tools and supplies. This man is absolutely top notch!
To the other customer that helped us… I wish I knew your name, I would send you a case of Spotted Cow beer from Wisconsin!
My serpentine belt shredded on me today. I was about a mile outside of town and they delivered, not just once, but twice to the side of the road. Also provided the necessary third hand to hold the tensioner while I got the belt in place. Saved my sanity and my day.
These guys saved my day. A marmot chewed through a wire leaving my truck nearly inoperable. These guys took the time to splice it back together and got me back on the road. I’m very grateful for Andrew and didn’t catch the other fellas name. Thank you!
- 121 5th St, Red Lodge, MT 59068
- Free Estimates
- Locally Owned & Operated
- Slate Roof
- TPO Roof
- Gable Roof